Compare ProProfs Knowledgebase vs ProProfs Training Maker vs ProProfs Chat

You May Also Like

Featured products that are similar to the ones you selected below.

More Information More Information More Information

Crozscore

91%
what is this?
no significant changes

Crozscore

91%
what is this?
no significant changes

Crozscore

88%
what is this?
no significant changes
ProProfs Knowledgebase screenshot view 1 more ProProfs Training Maker screenshot view 3 more ProProfs Chat screenshot view 5 more

About ProProfs Knowledgebase

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

About ProProfs Training Maker

Keeping up with the changing market standards, ProProfs Training Maker is the smartest way to create online training courses. You can build a user-friendly course which is adaptable to both web and mobile interface. It is that simple to develop courses on ProProfs Training Maker using existing documents, videos, files, presentations, etc. to train your learners. You get to build engaging content on the easy-to-use course builder, using features such as course compliance reports, detailed analytics, and so on. All-in-one Learning Management System also comes with ProProfs Quiz Maker - world's largest assessment software with over 300k+ free quiz templates.

About ProProfs Chat

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Corporate/Business
  • Data Export
  • Data Import
  • Data Visualization
  • Document Comparison
  • Employee Training
  • External Integrations
  • Multi-User
  • Personal Learning
  • Scheduling
  • Video Courses
  • Class Management
  • Student Registration
  • SCORM
  • Report & Compliance
  • Comparative Reporting
  • Mobile App

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Summary

    No key features associated with this application.

Summary

  • Cloud-based LMS

  • OSHA Safety Compliance Training Software

  • eLearning authoring tool

  • Online Employee Training Software

  • Online Harassment Training Software for the Workplace

  • Online HR Training & Course Software

  • Enterprise LMS

  • Online Customer Service Training Software

  • xAPI &Tin Can API

  • Blended Learning

Summary

    No key features associated with this application.

Pricing

TEAM

$59.00
100 user(s) / month
Included in plan:
  • Learners 100
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage
  • Forums & Learner Communities
  • Certificates

BUSINESS

$129.00
unlimited user(s) / month
Included in plan:
  • Learners 200
  • Instructors 1
  • Online Classroom & Learner Dashboard
  • Sell Courses
  • Branding
  • Storage 5GB
  • Forums & Learner Communities
  • Certificates
  • Quizzes & Assessments
  • Feedback & Surveys
  • Groups 5

ENTERPRISE

$499.00
unlimited user(s) / month
Included in plan:
  • Unlimited Learners
  • Unlimited Instructors
  • Unlimited Storage
  • Certificates
  • Group Admins
  • Training Manuals & Docs
  • Roles, Permissions & Collaboration
  • API & Single-Sign On, SAML & LDAP
  • SCORM, TinCan & LRS
  • Course Bundles & Learning Path
  • Custom License, Enterprise Security & Ownership
  • White Label
  • Integrations
  • Customer Support

Pricing

BRONZE

$9.00
1 user(s) / month
Included in plan:
  • Unlimited chats
  • Web, Mobile & Desktop App
  • Chat history
  • 1 Domains
  • Visitor tracking
  • Ticketing

SILVER

$19.00
2 user(s) / month
Included in plan:
  • All BRONZE Features
  • 2 Domains
  • Customize Logos and Colors
  • Ratings & Surveys
  • Greetings
  • File Transfer
  • Canned Responses

GOLD

$39.00
3 user(s) / month
Included in plan:
  • All SILVER Features
  • Forums & Learner Communities
  • Departments & Groups
  • Supervise Chats
  • Multiple Operators
  • Chat Routing
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Escalations & Transfer
  • Call Back
  • ProProfs Knowledgebase
  • Integrations

ENTERPRISE

$199.00
1 user(s) / month
Included in plan:
  • All Gold Features
  • Advanced Customization
  • Supervisor Dashboard
  • ProProfs Survey Maker
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Customer Support

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • There is a feature called ‘classroom’ in ProProfs Training Maker. Here, you can create ‘Users’ and ‘Groups’ easily. This segregation will help you to organize and manage large batches of learners from a single, centralized location. You can also separate learners as individual ‘Users’ or keep them in a batch or ‘Group.’ Every user will have their login credentials too.

  • Who are the main user groups of this service?
  • ProProfs Training Maker can be used for developing engaging web-based training courses for corporates as well as students and scholars. Whosoever requires a convenient method of learning can consider approaching ProProfs Training Maker.

  • What is this service generally used for?
  • Learning Management System
    Healthcare LMS
    Hospitality LMS
    Blended Learning Software
    Online Courseware Development Tool
    SCORM Compliant LMS
    Employee Training Software
    Employee Training Software
    Hipaa Compliance Training Software
    Career Training Software
    Cloud LMS
    Compliance Training Software
    Corporate Training Software
    Customer Service Training Software
    Diversity Training Software
    Food Service Training Software
    Harassment Training Software
    HR Training Software
    Induction Training Software
    IT Training Software
    Management Training Software
    Safety Training Software
    Sales Training Software
    Sexual Harassment Training Software
    Workplace Training Software
    OSHA Safety Compliance Training Software
    Web Based Training Software
    Enterprise LMS

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with ProProfs Quiz Maker and Survey Maker are two of the other applications this service is used in tandem with.

  • Does this service integrate with any other apps?
  • You can easily integrate ProProfs Quiz Maker into the e-learning course to assess the retention rate and training progress made by the learners.

  • Does this service offer guides, tutorials and or customer support?
  • ProProfs Training Maker offers you everything which includes guides, tutorials and customer support too.

  • Does this service offer an API?
  • Yes.

  • What platforms does this service support?
  • ProProfs Training Maker is a web-based platform which can create engaging content in no time. Learners and course creators can access and generate learning courses on any electronic device- be it a mobile, laptop or a desktop.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.52k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.52k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.52k

Other

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Training Maker
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
French, Dutch, Portuguese, English, Arabic
Regional Restrictions:
No restrictions.

Other

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States
Back to top