Compare ProProfs Knowledgebase vs ProProfs Chat vs Easy Accountax

ProProfs Knowledgebase Knowledge Management (14)	ProProfs Chat Customer Chat (19)	Easy Accountax Accounting (3)
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Crozscore: 89% what is this? User Happiness 87% Press Buzz 53% User Trend interest falling	Crozscore: 86% what is this? User Happiness 80% Press Buzz 53% User Trend interest falling	Crozscore: 66% what is this? User Happiness 79% Press Buzz 22% User Trend interest falling
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Software Description: ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more. Benefits: Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again. Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure. Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.	Software Description: ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI. The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales. Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process. Key features: Emoticons Customize Logos and Colors Chat Ratings and Surveys Proactive Chats Chat History File Transfer Canned Responses Multiple Operators Chat Monitoring Chat Routing Social Media Integration Co-Browsing	Software Description: Easy accountax is the ideal solution for you. Online cloud based accounting software that provide book keeping, payroll, self assessment, CRM, HRM, Stock Management and function. Whether you are a small business, an individual or an Accountant, We provide a one-stop solution for you. From accounting to payroll to invoicing. It’s all included. No extra charges for any add-ons. An ideal solution for small businesses and accountants! The most convenient way to manage and operate all accounting transactions is Easy Accountax. From simple bookkeeping to invoicing the clients, it does it all for you! Being a cloud-based accounting solution, it has an amazing bunch of features such as: Financial Reports Asset Management Free Upgrades Invoice Settings Banking Time & Billing Multi-Currency Document Management CRM Bills & Expenses Corporation Tax Payroll With Easy Accountax, you will be able to respond quickly to customer queries and also customise invoice templates before sending them. This cloud-based accounting software has enabled many enterprises and even individuals to achieve higher performance. This cloud-based accounting solution does not only provide the accounting data, but also TAX filing process and VAT Returns. The accounting industry is going through a tremendous transformation and leading through it will surely count on smart challenges undertaken by the owners. We are a growing and passionate team based in central London and we want to provide affordable yet powerful and intuitive accounting solution for small businesses and accountants.
Features: History/Version Control Chat Project Management Multi-User Notifications External Integrations File Sharing Document Comparison Data Export Data Import Contact Management API Email Integration File Transfer Contact Sharing	Features: Call Tracking Third-Party Plugins/Add-Ons Chat Dashboard Customer Management	Features: Payment Processor Project Management Employee Database Scheduling Contact Management Customer Management Dashboard Calendar Management Inventory Tracking Payroll Multi-User Tax Management Multi-Currency P&L Data Export Billing/Invoicing Expense Tracking CRM Integration Data Import Data Visualization Balance Sheet External Integrations Accounts Payable
Summary: No key features associated with this application.	Summary: No key features associated with this application.	Summary: CRM Integration Free Upgrades Lifetime Asset Management Time & Billing White Label Solution as per User Requirement Payroll VAT & CIS Submission for UK based Business Multi Currency Document Management Mobile App
	BRONZE $9.99 1 user(s) / month Included in plan: Unlimited Chats Web /Mobile / Desktop App Chat History (3 months) Visitor Tracking Ticketing GOLD $39.95 3 user(s) / month Included in plan: All Silver Plus Multiple Operators Departments & Groups Supervise Chats 3 Domains Chat Routing Advanced Integrations Reports White Label Multiple Languages Snapshots & Cobrowsing Knowledgebase Chat History(1 Year) Escalations & Transfer Tickets Call Back SILVER $19.95 2 user(s) / month Included in plan: All Bronze Plus Customize Logos & Colors Ratings & Surveys Proactive Chats & Triggers 1 Domain Chat History(6 Months) File Transfer Canned Responses ENTERPRISE $50.00 unlimited user(s) / month Included in plan: All Gold Plus Advanced Customization Roles & Permissions Supervisor Dashboard Unlimited Domains Advanced Surveys Premium Integrations Knowledgebase Enterprise Access Reports via API Customization Service Audit & Admin Controls SLA & Custom License Vault Enterprise Reporting Onboarding & Success Manager 24/7 Support
FAQs: No FAQs associated with this application.	FAQs: Does this service offer guides, tutorials and or customer support? Yes. Does this service offer multi-user capability (e.g. teams)? Yes. Does this service offer an API? Yes. Does this service integrate with any other apps? ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it: CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell. CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce. email marketing tools: Mailchimp, iContact, Active campaign and Get response. Help Desk tools: Zendesk, Desk.com Social media tools: Facebook What are some applications this service is commonly used in tandem with? ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools. What platforms does this service support? ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android. What is this service generally used for? ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers. Who are the main user groups of this service? ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.	FAQs: Does this service offer guides, tutorials and or customer support? Yes, We offer full guideline also call and chat support. Does this service offer multi-user capability (e.g. teams)? Yes, Support multi user for accounting team. Who are the main user groups of this service? Every one like small business, accountant, hospitality, vendor, IT company, grocery store owner, shopping store owner. Compatible with every business. What platforms does this service support? Web based software for every computer user. Also support Iphone and android app.
Publisher: Founded: - Based in: - Employees: - Likes: 24.4k Followers: 5.32k	Publisher: Founded: - Based in: - Employees: - Likes: 24.4k Followers: 5.32k	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses ProProfs Knowledgebase Personal Freelance Startups SMEs Agencies Desktop Platforms: Web App Windows Macintosh Regional Restrictions: No restrictions.	Other: Who uses ProProfs Chat Startups Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English Regional Restrictions: United States	Other: Who uses Easy Accountax Personal Startups Agencies Enterprises Desktop Platforms: Web App Windows Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.