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About ProProfs Knowledgebase

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, a business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result, customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes, and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

About Hugo

Hugo is the web app where your team writes, shares, and transforms meeting notes into action.

It shares customer insights with teammates who weren't in the room, automatically updates your CRM, and turns meeting actions into tickets, tasks, and follow-ups in your team's favorite tools.

The outcome is a more aligned team, better-serviced customers, and one source of truth for your business' most valuable knowledge.

About Nuclino

Nuclino offers an easy way to organize and share knowledge in teams. Users can create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more. Some notable features include a WYSIWYG collaborative real-time editor and the visual representation of a team's knowledge in a graph.

The company behind Nuclino, Nuclino GmbH was founded in 2015 in Munich, Germany, and the Nuclino web application was officially launched in 2016. Nuclino can be used in a web browser or downloaded as a desktop app for Windows, macOS, and Linux. A mobile application is currently under development.

Nuclino supports integrations with numerous a apps and tools, including Slack, Draw.io, Gliffy, Lucidchart, Google G Suite, and so on.

The features of the Nuclino web application aim to facilitate collaboration and knowledge sharing within teams and include:

  • Real-time, collaborative editing
  • Markdown support
  • Data visualization (graphs, boards, mind maps)
  • Wiki-style organization
  • Hierarchical tagging
  • Instant search
  • Checklists
  • @mentions
  • Drag-and-drop upload of media and attachments
  • Version history
  • Access rights management
  • Import and export of data

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • Unlimited items
  • Unlimited team members
  • 5GB storage per team

Standard (billed annually: 16% off)

$5.00
/user/month (billed annually: 16% off)
Included in plan:
  • Unlimited items
  • 10GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Priority support

Standard (billed monthly)

$6.00
1 user(s) / month
Included in plan:
  • Unlimited items
  • 10GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Priority support

Premium (billed annually: 16% off)

$10.00
/user/month (billed annually: 16% off)
Included in plan:
  • Unlimited items
  • 20GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Premium support

Premium (billed monthly)

$12.00
1 user(s) / month
Included in plan:
  • Unlimited items
  • 20GB storage per team member
  • Version history
  • Private workspaces
  • Read-only members
  • Advanced access rights
  • SAML-based single sign-on (SSO)
  • Premium support

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Not right now, but coming soon!

  • What platforms does this service support?
  • Hugo is a web application, best used in Google Chrome on desktop.

  • Does this service offer guides, tutorials and or customer support?
  • Yes! Read more on our website. We offer team onboarding and live chat support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Hugo is best used for teams.

  • Does this service integrate with any other apps?
  • Hugo integrates with Google Suite (Apps), Slack, Stride, Salesforce, Trello, Asana, Todoist, Jira, Confluence, and many more. See the full list on our integrations page.

  • What is this service generally used for?
  • Hugo transforms meeting notes to keep the rest of the team updated with customer insights, turn meetings into action, and enable everyone to stay aligned - whether they're in the room, on another floor, or on the other side of the globe.

  • Who are the main user groups of this service?
  • Hugo is most commonly used by fast-growing companies with 20 to 250 employees with a culture of open, transparent knowledge sharing.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Arabic, Danish, English, French, Indonesian, German, Portuguese, Finnish, Italian, Japanese, Korean, Dutch, Polish, Czech
Regional Restrictions:
No restrictions.

Other

Who uses Hugo
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Nuclino
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
Languages:
English
Regional Restrictions:
No restrictions.
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