Compare ProProfs Knowledgebase vs CoffeeSender vs Scoreboard

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ProProfs Knowledgebase screenshot view 1 more CoffeeSender screenshot view 1 more Scoreboard screenshot view 4 more

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Software Description:

We are a b2b engagement tool, that makes it easy to build a relationship with a customer or prospect if you cant meet in person. We simply allow you to send them a coffee that you can track via email or one of our other 30 integrations.

The system is free to use you only pay for the coffees.

Software Description:

Scoreboard can help you link your Goals to your Business Objectives, KPIs and Initiatives. It has powerful dashboard and report functionality and you can export everything to Word, PowerPoint, PDF and Excel.

  • Management Reporting - With Scoreboard you can assign ownership to metrics and objectives and automate the update process. You can then use some great tools to generate on-line reports or export to PowerPoint or any other format.
  • Track Goals - All Key Performance Indicators and business objectives can be tracked over time with this KPI software. Years of data can be viewed easily. Very old data can be archived at the touch of a button. In addition, with Scoreboard, performance thresholds can be changed and tracked as well. Bear in mind business performance goals may not be the same today as they were yesterday.
  • Create and Embed Dashboards - Create dashboards using any object type including; KPI, objective, perspective, initiative, report, in fact you can add any object created elsewhere in the application. Even notes can be added to dashboards. Embed dashboards into websites, intranets or any other html based portal using pre-generated snippets.
  • Drill Down and Search for Anything - Powerful search and drill-down functionality is available with this KPI software. Free-form search will return all objects searched for. Objects can be tagged to enable group searches. Get to the root of the problem by viewing underlying data, analysing metric trends, and reading other people’s comments. Jump directly to what you’re looking for by searching with a word or phrase.
  • Add Alerts and Stay Informed - Even though formal reviews may only be once a month or once a quarter, it is essential to be kept informed. Set up alerts based on triggers. These can be scores going into the red or notes being added or a actual values moving outside a defined threshold. Never be surprised again.
  • Export Everything - Every object in Scoreboard can be exported. Be it an individual metric, objective, dashboard, strategy map, initiative or row and column report. Using Briefing Books, sets of objects can be put together to create, for example, a monthly report that can be exported in full and distributed to staff, partners or suppliers
  • Nothing to Install - Scoreboard is a browser based application. That means it can sit in the Cloud. You do not have to install anything. Just purchase user licenses and and use the application. We take care of the servers, operating system and the Scoreboard application. We apply and test updates so you do not have to worry. But if you want to run Scoreboard in your own data centre, we can do that as well, we are happy to provide you with the software.
  • Free On-line Training - There are eighteen Training Videos for Scoreboard. They are completely free to view on-line and watch at your convenience. If you’re interested in a more personalized approach, we have other training options available. There are one-on-one sessions with our on-line trainers or you can schedule a class at your offices.

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Features:

  • A/B Testing
  • Contact Management
  • Marketing Automation
  • External Integrations
  • Email Integration

Features:

  • Dashboard

Summary:

    No key features associated with this application.

Summary:

  • Account based marketing tool.

  • Engagment tool.

  • Sales and marketing engagement,

  • Sales and marketing connection tool.

  • Promote your survey.

Summary:

  • Web-based KPI scorecard software.

  • Free trial available.

  • Free on-line training

  • Unlimited scorecards and dashboards

  • Personal alerts system

  • Volume discounts available

Basic

$99.00
1 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Team

$210.00
5 user(s) / month
Included in plan:
  • 1 x Scorecard Builder
  • 4 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data loader

Corporate

$1,500.00
50 user(s) / month
Included in plan:
  • 1 x Administrator
  • 50 x Updaters
  • Unlimited Scorecards
  • Helpdesk Support
  • Free Data Loader
  • Contact us for more discounts

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • We have an entire walk through when you get it set up.

  • Does this service offer an API?
  • We do have an open rest API.

  • Does this service offer multi-user capability (e.g. teams)?
  • We do have a team function where you can have your entire team under an admin user.

  • What platforms does this service support?
  • Starbucks coffee applications.

  • What are some applications this service is commonly used in tandem with?
  • Surveymonkey, salesforce, zendesk, eloqua, marketo, hubspot, slack,

  • Who are the main user groups of this service?
  • Marketing and sales and Customer success

  • Does this service integrate with any other apps?
  • Yes - Surveymonkey, salesforce, zendesk, eloqua, marketo, hubspot, slack,

  • What is this service generally used for?
  • Sales and marketing outreach.

FAQs:

    What is this service generally used for?
  • Management of Key Performance Indicators (KPI) in the form of a scorecard

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can have as many teams as you require

  • Does this service integrate with any other apps?
  • Yes. Information can be imported from most sources including spreadsheets, Oracle databases, SQL and MySQL databases and DB2 Databases

  • What are some applications this service is commonly used in tandem with?
  • Any reporting functions

  • What platforms does this service support?
  • Scoreboard is currently a browser based application hosted in the Cloud. It can be viewed by mobile devices. Version 3, due at the end of 2016 will come with a mobile app as well.

  • Who are the main user groups of this service?
  • Anyone who is interested in accurate business performance management or anyone who wants to manage strategy implementation more effectively

  • Does this service offer guides, tutorials and or customer support?
  • Yes, there are multiple guides and video tutorials on the Intrafocus website

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
24.6k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.38k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.36k
Followers:
1.03k

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses CoffeeSender
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
USA, Canada, UK, Australia

Other:

Who uses Scoreboard
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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