Compare ProProfs Knowledgebase vs CoffeeSender

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88%
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Software Description

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Software Description

We are a b2b engagement tool, that makes it easy to build a relationship with a customer or prospect if you cant meet in person. We simply allow you to send them a coffee that you can track via email or one of our other 30 integrations.

The system is free to use you only pay for the coffees.

Features

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Features

  • A/B Testing
  • Contact Management
  • Marketing Automation
  • External Integrations
  • Email Integration

Summary

    No key features associated with this application.

Summary

  • Account based marketing tool.

  • Engagment tool.

  • Sales and marketing engagement,

  • Sales and marketing connection tool.

  • Promote your survey.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We have an entire walk through when you get it set up.

  • Does this service offer an API?
  • We do have an open rest API.

  • Does this service offer multi-user capability (e.g. teams)?
  • We do have a team function where you can have your entire team under an admin user.

  • What platforms does this service support?
  • Starbucks coffee applications.

  • What are some applications this service is commonly used in tandem with?
  • Surveymonkey, salesforce, zendesk, eloqua, marketo, hubspot, slack,

  • Who are the main user groups of this service?
  • Marketing and sales and Customer success

  • Does this service integrate with any other apps?
  • Yes - Surveymonkey, salesforce, zendesk, eloqua, marketo, hubspot, slack,

  • What is this service generally used for?
  • Sales and marketing outreach.

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
24.6k
Followers:
5.51k

Publisher

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other

Who uses CoffeeSender
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
USA, Canada, UK, Australia

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