Compare Promys PSA vs SherpaDesk vs Katalon Studio

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81%
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70%
35%
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89%
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96%
34%
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Software Description:

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Software Description:

Katalon Studio enhances Selenium and Appium with a complete test automation framework that helps you start testing in no time.

Setup Project:
* Provides project templates for organizing test cases, object repository and keywords
* Fully supports Web, Android, iOS and API testing on all operating systems
* Easy to integrate with Jenkins, GIT, JIRA, and qTest with native plugins

Create Tests:
* Records actions on Web & Mobile to generates scripts with hundreds of built-in keywords
* Builds advanced scripts with IDE or customize steps with tabular interface easily
* Useful built-in object spy, code completion, in context reference, refactoring helper to make scripting more enjoyable

Execute Tests:
* Runs/Debug test cases or test suites using multiple configurations and data sets
* Runs test at any step on multiple browsers and devices locally or with cloud services
* CLI and command line generator enable CI/CD and DevOps practices
* Includes run-time rules to automatically handle complex execution flows

Report and Debug
* With advanced logging, debug data, screenshots and videos
* Customizable post execution workflow to notify, submit bug or process the execution results
* Dashboards, flaky metrics and coverage execution results to improve automation strategy

Test Maintenance
* Automatically updates all associated test cases and suites when objects are changed
* Allows easy management and maintenance of tests, data and keywords
* Imports external libraries to improve the automation functions beyond Selenium and Appium limit

Features:

  • Billing/Invoicing
  • CRM Integration
  • Customer Management
  • Task Scheduling/Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Data Import
  • Data Export
  • Scheduling
  • Calendar Management
  • Contact Management
  • Notifications
  • Budgeting
  • Dashboard
  • Forecasting
  • External Integrations
  • Email Integration
  • API
  • Project Management
  • Expense Tracking

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Features:

  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Data Export
  • External Integrations
  • API
  • Data Import
  • Notifications

Summary:

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Summary:

  • Powerful web & app automation testing solution helps you test more, test faster, launch better software.

  • A single installation package contains everything you need to deploy a powerful test automation tool.

  • Built-in templates with clear tutorials help you quickly build and run your automation test scripts.

  • New testers can use recording and keywords to build automation tests, while expert testers have a full IDE to build advanced scripts.

  • Reduce time to open large project or lengthy test cases.

  • Direct JIRA ticket submission from your automation test.

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

FAQs:

    Does this service integrate with any other apps?
  • Jira, GIT, Qtest, Kobiton, CI, Sauce Labs, BrowserStack, Selenium Grid, Slack

  • Does this service offer an API?
  • Yes

  • What platforms does this service support?
  • Window, Macintosh, Linux, IOS, Android

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What is this service generally used for?
  • Katalon Studio enhances Selenium and Appium with a complete test automation framework

  • Who are the main user groups of this service?
  • Manual testers, automated testers, beginners, professional testers

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • Jira, GIT, Qtest, Kobiton, CI, Sauce Labs, BrowserStack, Selenium Grid, Slack

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3
Followers:
43

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
2.54k
Followers:

Publisher:

Founded:
-
Based in:
Atlanta
Employees:
501-1000
Likes:
Followers:

Other:

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Katalon Studio
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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