Compare Promys PSA vs Ravetree vs ServiceTree

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About Promys PSA

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

About Ravetree

Ravetree is an award-winning work management software platform that empowers teams to deliver work faster, be more informed, and spend less time searching for information. Project-driven organizations around the world use Ravetree to manage their projects, resources, and client information—all in one place. Companies love Ravetree’s elegant and clean user interface, which makes it easy to communicate and collaborate with colleagues and clients. Ravetree eliminates the pain of moving between different applications, relying on cumbersome spreadsheets, and entering the same data in multiple places.

Other tools are geared towards either project managers or team members, but not both. Ravetree has solved this problem by providing the powerful features needed by project managers, while offering the usability and intuitiveness needed by team members who just want to get work done. Ultimately, companies benefit from having a single source of truth from which they can optimize their operations and easily see the big picture.

Ravetree has a 5-star customer support rating, and takes pride in being a customer-focused company. Training, setup, and customer support are 100% free. Schedule a demo today to find out why companies are moving from the other platforms to Ravetree.

About ServiceTree

ServiceTree is a true Professional Services Automation platform. We like to call it a 'Knowledge Driven Process Automation' platform for MSPs and IT Teams. ServiceTree is optimized to deliver a process that flows smoothly guiding a support issue through all stages of identification, definition, allocation, execution and completion. With Open Next and Decision Trees all you need to do is Click and you have an end to end 360 Degree automated system.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management

Summary

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary

  • Project Management

  • Time Tracking

  • Resource Planning

  • Digital Asset Management

  • File Approval Workflows

  • Expense Tracking

  • Request Forms

  • Custom Fields

  • Alerts

  • CRM

Summary

    No key features associated with this application.

Pricing

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

Pricing

Monthly

$39.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support
  • Unlimited File Storage

Quarterly

$34.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support
  • Unlimited File Storage

Yearly

$29.00
1 user(s) / month
Included in plan:
  • Free Training
  • Free Setup
  • Free Customer Support
  • Unlimited File Storage

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs

    Does this service integrate with any other apps?
  • Google Drive, OneDrive, Box, Dropbox, Google Contacts, Gmail, Google Calendar, Office 365, Outlook, Exchange, and Evernote.

  • Does this service offer guides, tutorials and or customer support?
  • Free customer support, live video conference training, and video tutorials.

  • What is this service generally used for?
  • Agencies, marketing departments, professional services management, and other project-driven organizations.

  • Who are the main user groups of this service?
    • Marketing & Advertising Agencies
    • Management Consulting
    • Engineering & Architecture
    • Universities
    • Non-Profits
    • Accounting Firms
    • Law Firms

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
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Employees:
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Likes:
Followers:
80

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Ravetree
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ServiceTree
  • Freelance
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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