Compare Promys PSA vs Netsuite OpenAir vs Productive

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About Promys PSA

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

About Netsuite OpenAir

Built in the cloud, NetSuite OpenAir is the best-in-class professional services automation software designed for professional services organizations of all sizes including both service-based companies, and services divisions within product companies such as a hardware or software company. NetSuite OpenAir can be easily integrated with ANY ERP instances that are already in place.

NetSuite OpenAir gives professional services organizations the ability to run their core business operations including project management, resource optimization, project accounting, time and expense management, and billing and revenue recognition. Delivering end-to-end automation and visibility, NetSuite OpenAir enables professional services organizations to gain real-time insights, increase project profitability, maximize billable resource utilization and make informed, data-driven decisions.

About Productive

Productive is the only tool you need to run a profitable agency. Tailor built for professional services, it's a perfect fit for software development shops, marketing agencies, design studios and consultancies. With a strong focus on profitability, Productive factors in employee cost rates and company overhead costs into its profitability reports.

Features:

  • Sales pipeline
  • Resource planning
  • Time tracking
  • Project management
  • Billing and invoicing
  • Reporting

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

Pricing

Monthly

$12.50
1 user(s) / month
Included in plan:
  • Sales pipeline
  • Resource planning
  • Time tracking
  • Project management
  • BIlling & Invoicing
  • Reporting

Annual

$150.00
1 user(s) / year
Included in plan:
  • Sales pipeline
  • Resource planning
  • Time tracking
  • Project management
  • Billing & Invoicing
  • Reporting

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • Productive is web based. It works on OSX, Windows, Android and iOS.

  • What are some applications this service is commonly used in tandem with?
  • Google Calendar, Xero, QuickBooks, Exact

  • Who are the main user groups of this service?
  • The main users are professional services companies. Companies like software development agencies, marketing agencies, design studios and consultancies can directly benefit from Productive.

  • Does this service integrate with any other apps?
  • Xero, QuickBooks Online, Zapier, Exact

  • Does this service offer an API?
  • Yes, Open API and Webhooks.

  • What is this service generally used for?
  • Productive is used for managing an agency. It covers everything an agency needs to run its projects from start to end. It's used for managing new opportunities, planning capacity of teammates on existing projects, tracking time, billing, collaboration and reporting.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
111

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
168

Other

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Netsuite OpenAir
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Productive
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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