Compare Promys PSA vs BigTime vs Netsuite OpenAir

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About Promys PSA

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

About BigTime

GET ACCURATE, FLUID REAL-TIME BUDGETING
Budgets and project plans are living documents, informed by a team's experience and a client's evolving needs. With BigTime, your team can work at internet speed - keeping Salesforce up to date along the way.

PUT PROJECTS AT THE CENTER OF YOUR TEAM'S UNIVERSE
Every engagement involves an almost endless stream of due dates, assignments, budgets, and more. Let BigTime sweat the small stuff and keep everyone in the loop automatically.

PLAN AND PROJECT LIKE A PRO
Managing a consulting firm goes beyond to-do lists and project plans. BigTime will identify which staff members are underutilized, projecting your staffing plan in the weeks and months ahead.

If your firm is focused on delivering professional services -- on customer engagements, budgets, utilization, realization and billable hours – and if your firm's biggest asset is the time you invest delivering value to your clients then BigTime is a perfect fit for your organization.

About Netsuite OpenAir

Built in the cloud, NetSuite OpenAir is the best-in-class professional services automation software designed for professional services organizations of all sizes including both service-based companies, and services divisions within product companies such as a hardware or software company. NetSuite OpenAir can be easily integrated with ANY ERP instances that are already in place.

NetSuite OpenAir gives professional services organizations the ability to run their core business operations including project management, resource optimization, project accounting, time and expense management, and billing and revenue recognition. Delivering end-to-end automation and visibility, NetSuite OpenAir enables professional services organizations to gain real-time insights, increase project profitability, maximize billable resource utilization and make informed, data-driven decisions.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary

  • Gain visibility into tasks, budgets and staff assignments.

  • Create fluid budgets custom to project or staff.

  • See a clear picture of where your organization stands.

  • Enter and approve time with ease for faster turn around.

  • Stay on top of your bottom line and streamline approvals.

  • Keep clients happy with accurate, custom invoices.

  • Work smarter with real-time business insights.

  • Manage staff capacity for optimal efficiency.

  • Capture critical information anytime, anywhere.

Summary

    No key features associated with this application.

Pricing

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

Pricing

Express

$10.00
5 user(s) / month
Included in plan:
  • Time tracking made for professional service firms Mobile access from your smartphone, tablet, or PC with auto-sync Best-in-class QuickBooks integration. Online or desktop. US or Canada Proprietary syncing engine for QuickBooks desktop Dashboard to see the big picture at a glance Daily or weekly timesheet views Unlimited timers Custom Report Wizard Unlimited clients and transactions Chat and email support Cloud based. Nothing to install or maintain

Pro

$30.00
10 user(s) / month
Included in plan:
  • Budget tracking Expense tracking Gantt charts Unlimited user defined invoice types Review and approvals for time and expenses Fixed fee and time & materials invoice types Unlimited sub-tasks with budget roll-up Invoice template editor Project management dashboard WIP management made easy Workflow management Tasks / recurring tasks by type, stage, due date, assignment Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more Unlimited cost centers & status codes Assign access rights by user or by group Live phone support API access *DCAA Compatibility (Add $5 per user per month)

Premier

$40.00
10 user(s) / month
Included in plan:
  • Resource Allocation Revenue Projections Variable Cost Rates Multi-level Approval Workflow Salesforce & Slack Integration Unlimited API access Extended support hours Priority support queue Uptime Guarantees (SLA) * DCAA Compatibility

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.

  • What is this service generally used for?
  • BigTime provides industry-leading time-tracking, billing, and project management software for more than 2,000 professional firms, tracking over $4 billion (USD) of billable time each year.

    BigTime Software's flagship product is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we provide full customer support and will have an extensive on-boarding to provide your firm with the knowledge it needs to use BigTime.

  • Does this service integrate with any other apps?
  • Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.

  • What platforms does this service support?
  • We support all browsers, and we also have an app for iOS and Android.

  • Who are the main user groups of this service?
  • We help accountants, architects, engineers, IT-services firms, marketing firms, legal firms, and scientific and management consultants.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
111

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses BigTime
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States & Canada

Other

Who uses Netsuite OpenAir
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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