Compare Promys PSA vs ActiveCollab vs Netsuite OpenAir

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About Promys PSA

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

About ActiveCollab

Enjoy a smooth transition towards remote work with a special 14-day trial offer. With ActiveCollab, you can spend less time juggling and more time managing your Real Work!
ActiveCollab is equipped with just the right set of features to keep you free from distractions and focused on work: workload management, time tracking, task dependencies, invoicing, collaborative options, third-party integrations.
ActiveCollab is used by teams and companies of all backgrounds and sizes - from large teams in international corporations to small startups, and everything in between.

About Netsuite OpenAir

Built in the cloud, NetSuite OpenAir is the best-in-class professional services automation software designed for professional services organizations of all sizes including both service-based companies, and services divisions within product companies such as a hardware or software company. NetSuite OpenAir can be easily integrated with ANY ERP instances that are already in place.

NetSuite OpenAir gives professional services organizations the ability to run their core business operations including project management, resource optimization, project accounting, time and expense management, and billing and revenue recognition. Delivering end-to-end automation and visibility, NetSuite OpenAir enables professional services organizations to gain real-time insights, increase project profitability, maximize billable resource utilization and make informed, data-driven decisions.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Time Management
  • Resource Management
  • Collaboration Support

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary

  • Plan & Organize

  • Communicate & Collaborate

  • Track & Measure

  • Get Paid

  • Resource management

Summary

    No key features associated with this application.

Pricing

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

Pricing

Get Paid Bundle Monthly

$4.00
1 user(s) / month
Included in plan:
  • Invoicing
  • Time estimates
  • Online payments
  • Workload management
  • Quickbooks & Xero integration
  • Availability

Trial

Free
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

Get Paid Bundle Annual

$3.00
1 user(s) / month
Included in plan:
  • Invoicing
  • Time estimates
  • Online payments
  • Workload management
  • Quickbooks & Xero integration
  • Availability

Annual

$6.25
1 user(s) / month
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

Monthly

$7.00
1 user(s) / month
Included in plan:
  • Unlimited projects
  • Unlimited tasks
  • Unlimited time records
  • Task dependencies
  • Recurring tasks
  • Desktop & mobile app
  • Email integration
  • Client management
  • Budget vs cost tracking

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs

    What platforms does this service support?
  • ActiveCollab provides Browser based solution, and native Android and iOS apps.

  • Does this service offer guides, tutorials and or customer support?
  • ActiveCollab Client Success Team guides clients from the very beginning of their AC journey. Tutorials, guides, and customer support are just a part of the service.

  • What is this service generally used for?
  • Project management, time tracking, invoicing are the functionalities that our clients most use and benefit from.

  • Does this service integrate with any other apps?
  • ActiveCollab integrates with Zapier so basically it can be integrated with as many apps as Zapier offers.

  • What are some applications this service is commonly used in tandem with?
  • ActiveCollab is commonly used with Slack, QuickBooks, Xero, Stipe, Braintree, AuthorizeNet, TestLodge.

  • Who are the main user groups of this service?
  • Our clients are mostly digital and marketing agencies, development teams and design teams, but we are also proud to have consulting, architecture and design companies as ActiceCollab fits in every industry that requires project, task, employees’ organization.

  • Does this service offer an API?
  • The service offers an API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. ActiveCollab offers multi-user capability both within the same team and among different teams.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Based in:
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Employees:
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Followers:

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
22.2k

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ActiveCollab
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Czech, Dutch, French, German, Italian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Turkish, Hungarian, Croatian, Chinese, Lithuanian, Romanian, Slovenian, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses Netsuite OpenAir
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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