Compare Promys PSA vs LoginRadius vs FieldAx

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Crozscore:

85%
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90%
43%
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Crozscore:

74%
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100%
17%
interest falling
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Software Description:

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

Software Description:

LoginRadius’ Customer Identity and Access Management (cIAM) platform helps companies deliver a connected customer experience by streamlining the registration and login processes for their web, mobile, and other digital properties. Organizations can increase registrations, improve customer experience, consolidate customer data, and leverage customer profiles to increase revenue through targeted and personalized marketing campaigns.

The LoginRadius cIAM platform provides critical functionality such as: customer registration services, social login, two-factor authentication customer profile management, revenue-driving integrations with third-party marketing applications, customer insights, and industry leading security features.

LoginRadius provides developers with the APIs they need to easily deploy a customer identity solution on their digital properties, with a built-in code generator, helpful SDK, and demo projects, as well as some of the most complete and helpful technical documentation.

LoginRadius, a leading provider of cloud-based Customer Identity and Access Management solutions for mid-to-large sized companies, serves over 3,000 businesses with a monthly reach of over 650 million identities worldwide, equating over 5.7 billion API calls per month. LoginRadius has been named as an industry leader in the cIAM space by Gartner, Forrester, Kuppingercole, and Computer Weekly.

The company is headquartered in Vancouver, Canada, with additional offices in the USA, United Kingdom, Australia, and India.

Software Description:

FieldAx - Field service management solution that helps organizations to manage Field Engineer's real-time reporting and analytics and It is not a traditional model application. You can access your data anywhere in the world. Connect your engineers all the time and keep your data up-to-date.

Features:

  • Billing/Invoicing
  • CRM Integration
  • Customer Management
  • Task Scheduling/Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Data Import
  • Data Export
  • Scheduling
  • Calendar Management
  • Contact Management
  • Notifications
  • Budgeting
  • Dashboard
  • Forecasting
  • External Integrations
  • Email Integration
  • API
  • Project Management
  • Expense Tracking

Features:

Features:

  • Forecasting
  • Analytics
  • Multi-Currency
  • CRM Integration
  • Contact Management
  • Billing/Invoicing
  • Stripe
  • PayPal
  • Payment Processor
  • Order management
  • External Integrations
  • Product Catalog
  • Dashboard
  • Calendar Management
  • Scheduling
  • Lead Management
  • Route Optimization
  • Travel Management
  • Multi-User
  • API
  • Data Import
  • Data Export
  • Notifications
  • Supplier Management
  • Customer Management

Summary:

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary:

    No key features associated with this application.

Summary:

  • We can customize the features with Developers.

  • Fieldax can accessible in Offline Area too

  • Update the Status and Close the case by sending the SMS from Anywhere

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

SPROUT

$25.00
1 user(s) / month
Included in plan:
  • Service Terms
  • Job Sheet Management
  • Parts & Inspection Management
  • e-Signature
  • Invoice & Payment
  • Service Engineer Profile
  • Basic Dispatch Dashboard
  • Standard Support

BLOSSOM

$45.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and…
  • Advanced Dispatch Dashboard
  • Time Off Request
  • Engineer Unavailability
  • Vehicle/Equipment Mapping
  • Time Cards
  • Work Calendar
  • Custom Templates
  • Customization
  • Standard Support

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service integrate with any other apps?
  • Fieldax is developed in Salesofrce Platform. So, we can integrate with any external system, if they provides API.

  • Does this service offer an API?
  • Yes! We can.

  • Does this service offer guides, tutorials and or customer support?
  • Fieldax provide videos, webinars, eBooks, and online support.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with Salesforce,QuickBooks, Sage, NetSuite, Microsoft .

  • Does this service offer multi-user capability (e.g. teams)?
  • We can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service type.

  • What is this service generally used for?
  • FieldAx Basically, used as field service management solution.

    To Specifically,

    • Fieldax is used to Manage work Orders,
    • Assigning Technician to Scheduled Visits,
    • Schedule planned/preventative maintenance
    • Emergency service calls
    • Provide field technicians all the details about their schedule
    • Jobs through the mobile app,
    • Collect information from fields techs through photos or paperwork.
  • What platforms does this service support?
  • FeildAx is web based software and we can access in any mobile by Installing the Salesforce1 App

  • Who are the main user groups of this service?
  • Fieldax is for Electrician, Plumbers, Security & Alarm,Door & Construction, Restaurant , Land, locksmith, Septic & Drain, security, property services and appliance repair industries.

    Moreover, Fieldax is for any business with 5 to 50,000 field workers offering onsite commercial services.

Publisher:

Founded:
-
Based in:
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Employees:
-
Likes:
3
Followers:
45

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
6.32k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
444

Other:

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LoginRadius
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FieldAx
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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