Compare Promys PSA vs FieldAx vs Kelloo

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Software Description:

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

Software Description:

FieldAx - Field service management solution that helps organizations to manage Field Engineer's real-time reporting and analytics and It is not a traditional model application. You can access your data anywhere in the world. Connect your engineers all the time and keep your data up-to-date.

Software Description:

Using Kelloo you will create achievable schedules and forecast resource needs based on work priorities and resource availability.

Unlike traditional resource planning solutions, Kelloo works out your schedule for you. So you don't have to micro-manage plans - you simply enter your work into Kelloo, set your priorities, tell Kelloo what type of resources are needed and Kelloo will work out the optimum schedule for you.

Kelloo also makes it easy to respond to changes. A new project arrives and becomes the top priority - no problem. Just drag it to the top of the work list and Kelloo will work out a new schedule for you.

The scenario modelling features in Kelloo help you forecast how new projects, changes to headcount, estimate changes etc will impact your schedules. Combined with our powerful analytics, project, resource and portfolio managers will have all the tools they need for resource planning.

With Kelloo you can plan any type of work including projects, programmes and agile teams. So forget using spreadsheets for resource planning - with Kelloo you will spend less time planning and more time doing.

Features:

  • Billing/Invoicing
  • CRM Integration
  • Customer Management
  • Task Scheduling/Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Data Import
  • Data Export
  • Scheduling
  • Calendar Management
  • Contact Management
  • Notifications
  • Budgeting
  • Dashboard
  • Forecasting
  • External Integrations
  • Email Integration
  • API
  • Project Management
  • Expense Tracking

Features:

  • Forecasting
  • Analytics
  • Multi-Currency
  • CRM Integration
  • Contact Management
  • Billing/Invoicing
  • Stripe
  • PayPal
  • Payment Processor
  • Order management
  • External Integrations
  • Product Catalog
  • Dashboard
  • Calendar Management
  • Scheduling
  • Lead Management
  • Route Optimization
  • Travel Management
  • Multi-User
  • API
  • Data Import
  • Data Export
  • Notifications
  • Supplier Management
  • Customer Management

Features:

  • Project Management
  • Multi-User
  • Data Export
  • Forecasting
  • Scheduling

Summary:

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary:

  • We can customize the features with Developers.

  • Fieldax can accessible in Offline Area too

  • Update the Status and Close the case by sending the SMS from Anywhere

Summary:

    No key features associated with this application.

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

SPROUT

$25.00
1 user(s) / month
Included in plan:
  • Service Terms
  • Job Sheet Management
  • Parts & Inspection Management
  • e-Signature
  • Invoice & Payment
  • Service Engineer Profile
  • Basic Dispatch Dashboard
  • Standard Support

BLOSSOM

$45.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and…
  • Advanced Dispatch Dashboard
  • Time Off Request
  • Engineer Unavailability
  • Vehicle/Equipment Mapping
  • Time Cards
  • Work Calendar
  • Custom Templates
  • Customization
  • Standard Support

Starter

$29.00
1 user(s) / month
Included in plan:
  • 1 resource plan

Standard

$49.00
1 user(s) / month
Included in plan:
  • 5 resource plans per user

Plus

$69.00
1 user(s) / month
Included in plan:
  • 10 resource plans per user

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs:

    Does this service integrate with any other apps?
  • Fieldax is developed in Salesofrce Platform. So, we can integrate with any external system, if they provides API.

  • Does this service offer an API?
  • Yes! We can.

  • Does this service offer guides, tutorials and or customer support?
  • Fieldax provide videos, webinars, eBooks, and online support.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with Salesforce,QuickBooks, Sage, NetSuite, Microsoft .

  • Does this service offer multi-user capability (e.g. teams)?
  • We can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service type.

  • What is this service generally used for?
  • FieldAx Basically, used as field service management solution.

    To Specifically,

    • Fieldax is used to Manage work Orders,
    • Assigning Technician to Scheduled Visits,
    • Schedule planned/preventative maintenance
    • Emergency service calls
    • Provide field technicians all the details about their schedule
    • Jobs through the mobile app,
    • Collect information from fields techs through photos or paperwork.
  • What platforms does this service support?
  • FeildAx is web based software and we can access in any mobile by Installing the Salesforce1 App

  • Who are the main user groups of this service?
  • Fieldax is for Electrician, Plumbers, Security & Alarm,Door & Construction, Restaurant , Land, locksmith, Septic & Drain, security, property services and appliance repair industries.

    Moreover, Fieldax is for any business with 5 to 50,000 field workers offering onsite commercial services.

FAQs:

    What is this service generally used for?
  • Planning resources, scheduling work, forecasting resource needs, prioritising work (projects, programmes, agile sprints or tasks) and resource capacity planning.

  • What are some applications this service is commonly used in tandem with?
  • None, it is self contained.

  • Does this service offer an API?
  • API will be released shortly. However, Kelloo is a solution that does not need to integrate into other apps.

  • Does this service offer guides, tutorials and or customer support?
  • Training videos, online guides, knowledge base, email and phone support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • Browser based solution.

  • Does this service integrate with any other apps?
  • No

  • Who are the main user groups of this service?
  • Users are typically project managers, resource managers, portfolio managers or project management offices (PMO's). Users in any type of industry can use Kelloo. However, most users would be found in IT, software, communications, professional services, consulting, marketing and engineering.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
3
Followers:
45

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other:

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FieldAx
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Kelloo
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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