Compare Promys PSA vs FieldAx vs Scoro

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Crozscore:

68%
what is this?
100%
17%
interest falling

Crozscore:

90%
what is this?
94%
37%
no significant changes
Promys PSA screenshot view 3 more FieldAx screenshot view 5 more Scoro screenshot view 5 more

Software Description:

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

Software Description:

FieldAx - Field service management solution that helps organizations to manage Field Engineer's real-time reporting and analytics and It is not a traditional model application. You can access your data anywhere in the world. Connect your engineers all the time and keep your data up-to-date.

Software Description:

Scoro is a cloud-based business management solution for small-to-midsize companies in advertising, consulting, IT and other industries. The solution provides a control hub that displays outstanding tasks, account information, key performance indicators, calendar events and more all on a single screen.

Work Scheduling & Tracking:

  • Schedule tasks and meetings. Everyone can manage their own task lists by priorities, projects, statuses, and deadlines.
  • Get an instant visual overview of everyone's workload, realistic deadlines, potential over-bookings, and available slots.
  • Say no to time sheets! Everyone’s calendar events and completed tasks are automatically added to their work reports.

Project Management:

  • Manage everything related to a project on one page, including time spent and billed, planned tasks and meetings, invoices and expenses, comments and files.
  • Create budgets and allocate billable and non-billable work.
  • Manage your project portfolio by configurable statuses (e.g. in progress, completed) and tags (e.g. type, department, market etc).

CRM & Quoting:

  • Get a complete overview of a client or supplier on one page – from the first “hello” to the final invoice. This includes contact details, linked files, communication history, projects linked plus all quotes, orders, and invoices.
  • Create a visual pipeline view. Drag and drop deals as they move from one stage to another.

Billing Automation:

  • Issue sales, prepayment and credit invoices and send these as PDF-files.
  • Automate late invoice reminders, scheduled and recurring invoices.

Reporting & Dashboard:

  • Keep an eye on your KPIs and actionable items - all on one beautiful dashboard.
  • Track tasks, projects, finances, and departments - create advanced custom reports to have complete control over your business.

Features:

  • Billing/Invoicing
  • CRM Integration
  • Customer Management
  • Task Scheduling/Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Data Import
  • Data Export
  • Scheduling
  • Calendar Management
  • Contact Management
  • Notifications
  • Budgeting
  • Dashboard
  • Forecasting
  • External Integrations
  • Email Integration
  • API
  • Project Management
  • Expense Tracking

Features:

  • Forecasting
  • Analytics
  • Multi-Currency
  • CRM Integration
  • Contact Management
  • Billing/Invoicing
  • Stripe
  • PayPal
  • Payment Processor
  • Order management
  • External Integrations
  • Product Catalog
  • Dashboard
  • Calendar Management
  • Scheduling
  • Lead Management
  • Route Optimization
  • Travel Management
  • Multi-User
  • API
  • Data Import
  • Data Export
  • Notifications
  • Supplier Management
  • Customer Management

Features:

  • Task Scheduling/Tracking
  • Billing/Invoicing
  • CRM Integration
  • Analytics
  • Notifications
  • Data Export
  • Supplier Management
  • File Transfer
  • Contact Sharing
  • Contact Management
  • File Sharing
  • Lead Management
  • Multi-User
  • Lead Scoring
  • Project Management
  • Password & Access Management
  • Scheduling
  • Dashboard
  • Calendar Management
  • Customer Management
  • Data Import
  • Data Visualization
  • API
  • External Integrations
  • Forecasting
  • Accounts Payable
  • Expense Tracking
  • Budgeting

Summary:

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary:

  • We can customize the features with Developers.

  • Fieldax can accessible in Offline Area too

  • Update the Status and Close the case by sending the SMS from Anywhere

Summary:

    No key features associated with this application.

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

SPROUT

$25.00
1 user(s) / month
Included in plan:
  • Service Terms
  • Job Sheet Management
  • Parts & Inspection Management
  • e-Signature
  • Invoice & Payment
  • Service Engineer Profile
  • Basic Dispatch Dashboard
  • Standard Support

BLOSSOM

$45.00
1 user(s) / month
Included in plan:
  • Everything in Sprout and…
  • Advanced Dispatch Dashboard
  • Time Off Request
  • Engineer Unavailability
  • Vehicle/Equipment Mapping
  • Time Cards
  • Work Calendar
  • Custom Templates
  • Customization
  • Standard Support

Plus

$22.00
1 user(s) / month
Included in plan:
  • Business dashboard
  • Calendar & task management
  • Basic project management
  • CRM & quote management
  • Invoices & expenses
  • Financial & work reports
  • Calendar, Toggl, Dropbox & MailChimp integrations

Premium

$33.00
1 user(s) / month
Included in plan:
  • Planner
  • Work-time billing
  • Advanced task management
  • Advanced project management
  • Scheduled invoicing
  • Late invoice reminders
  • Advanced & comparative reports
  • Low-volume QuickBooks & Xero integrations
  • Everything in Plus

Ultimate

$55.00
1 user(s) / month
Included in plan:
  • Advanced resource planning
  • Budgets & forecasts
  • Commission calculator
  • FTP server integration
  • Unlimited customizability options
  • High-volume QuickBooks & Xero integrations
  • Everything in Plus and Premium

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs:

    Does this service integrate with any other apps?
  • Fieldax is developed in Salesofrce Platform. So, we can integrate with any external system, if they provides API.

  • Does this service offer an API?
  • Yes! We can.

  • Does this service offer guides, tutorials and or customer support?
  • Fieldax provide videos, webinars, eBooks, and online support.

  • What are some applications this service is commonly used in tandem with?
  • This service is most frequently is used with Salesforce,QuickBooks, Sage, NetSuite, Microsoft .

  • Does this service offer multi-user capability (e.g. teams)?
  • We can setup an unlimited number of user accounts for their company. Our application allows you to organize them by their location or by service type.

  • What is this service generally used for?
  • FieldAx Basically, used as field service management solution.

    To Specifically,

    • Fieldax is used to Manage work Orders,
    • Assigning Technician to Scheduled Visits,
    • Schedule planned/preventative maintenance
    • Emergency service calls
    • Provide field technicians all the details about their schedule
    • Jobs through the mobile app,
    • Collect information from fields techs through photos or paperwork.
  • What platforms does this service support?
  • FeildAx is web based software and we can access in any mobile by Installing the Salesforce1 App

  • Who are the main user groups of this service?
  • Fieldax is for Electrician, Plumbers, Security & Alarm,Door & Construction, Restaurant , Land, locksmith, Septic & Drain, security, property services and appliance repair industries.

    Moreover, Fieldax is for any business with 5 to 50,000 field workers offering onsite commercial services.

FAQs:

    What platforms does this service support?
  • Scoro supports Mac OS, iOS Native, Android Native, Windows 8, Web Browser/Cloud/Saas.

  • Does this service integrate with any other apps?
  • Scoro integrates with MailChimp, iCal, Outlook, Toggl, and Dropbox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Scoro can be simultaneously used by 5 users, and there is no upper limit.

  • Does this service offer guides, tutorials and or customer support?
  • We offer a customizable onboarding program to help you get the most out of Scoro.

    We want to make sure you get properly set up and all your team is ready to use the software. You can also get answers to any questions you might have from Customer Support, Helpdesk, and our Blog.

  • What is this service generally used for?
  • Scoro is the Control Hub of your business.

    Using Scoro helps you focus on your business, and reduce the time spent on shuffling between different tools. You can use Scoro's own features or plug in various integrations.

    The main features include Project Management, Work Scheduling & Tracking, CRM & Quoting, Billing Automation, Advanced Reporting & Dashboards.

    You can also add integrations like Xero, Quickbooks, iCal, Outlook, Dropbox, MailChimp or use our full-featured API to build your own integrations.

  • Who are the main user groups of this service?
  • Scoro is predominantly used in the professional and creative service industry, from 5 users up to 1000.

  • What are some applications this service is commonly used in tandem with?
  • Xero or Quickbooks.

  • Does this service offer an API?
  • Yes, we have a full-featured API.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
45

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
446

Publisher:

Founded:
-
Based in:
London
Employees:
51-200
Likes:
Followers:

Other:

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FieldAx
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Scoro
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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