Compare Promys PSA vs BigTime vs CrossConcept Continuum

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About Promys PSA

Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.

The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.

Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.

About BigTime

GET ACCURATE, FLUID REAL-TIME BUDGETING
Budgets and project plans are living documents, informed by a team's experience and a client's evolving needs. With BigTime, your team can work at internet speed - keeping Salesforce up to date along the way.

PUT PROJECTS AT THE CENTER OF YOUR TEAM'S UNIVERSE
Every engagement involves an almost endless stream of due dates, assignments, budgets, and more. Let BigTime sweat the small stuff and keep everyone in the loop automatically.

PLAN AND PROJECT LIKE A PRO
Managing a consulting firm goes beyond to-do lists and project plans. BigTime will identify which staff members are underutilized, projecting your staffing plan in the weeks and months ahead.

If your firm is focused on delivering professional services -- on customer engagements, budgets, utilization, realization and billable hours – and if your firm's biggest asset is the time you invest delivering value to your clients then BigTime is a perfect fit for your organization.

About CrossConcept Continuum

CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics.

Key Business Value for SMB:

  • Real-time visibility into performance and profitability across your entire operation.
  • On-time project delivery and improves project success rates.
  • Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities.
  • Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery.
  • Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics.
  • Improved Customer Satisfaction

CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time.

Modules:

  • Time & Expense Tracking
  • Resource Management
  • Billing & Invoicing
  • Project Management
  • Customizable Dashboards
  • CRM

CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Features

  • API
  • Billing/Invoicing
  • Budgeting
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Forecasting
  • Inventory Tracking
  • Multi-User
  • Notifications
  • Project Management
  • Scheduling
  • Task Scheduling/Tracking
  • Time Management
  • Resource Management
  • Workflow Management

Summary

  • CRM

  • Quoting

  • Help Desk

  • Dashboard Ticket Tracking

  • Project Task Schedule

  • Job Costing

  • Real-Time Costing Against Budget Information

  • Single Screen Visibility For Invoicing

  • Purchasing

  • Time & Expenses

Summary

  • Gain visibility into tasks, budgets and staff assignments.

  • Create fluid budgets custom to project or staff.

  • See a clear picture of where your organization stands.

  • Enter and approve time with ease for faster turn around.

  • Stay on top of your bottom line and streamline approvals.

  • Keep clients happy with accurate, custom invoices.

  • Work smarter with real-time business insights.

  • Manage staff capacity for optimal efficiency.

  • Capture critical information anytime, anywhere.

Summary

    No key features associated with this application.

Pricing

Standard License

$79.00
1 user(s) / month
Included in plan:
  • Subject to quantity discounts
  • Sales Force Automation & Quoting
  • Order Fulfillment
  • Project Management, Time & Expenses
  • Help Desk & Service Contracts
  • Role-Based Security
  • Accounting, RMM & other API’s
  • System Support & Training
  • 24/7 Monitoring
  • 128-bit Security
  • 99.99% System Uptime
  • Solution Upgrades

Field Tech/Engineer License

$39.00
1 user(s) / month
Included in plan:
  • Time Sheets & Expense
  • Project & Service Call Assignments

Pricing

Express

$10.00
5 user(s) / month
Included in plan:
  • Time tracking made for professional service firms Mobile access from your smartphone, tablet, or PC with auto-sync Best-in-class QuickBooks integration. Online or desktop. US or Canada Proprietary syncing engine for QuickBooks desktop Dashboard to see the big picture at a glance Daily or weekly timesheet views Unlimited timers Custom Report Wizard Unlimited clients and transactions Chat and email support Cloud based. Nothing to install or maintain

Pro

$30.00
10 user(s) / month
Included in plan:
  • Budget tracking Expense tracking Gantt charts Unlimited user defined invoice types Review and approvals for time and expenses Fixed fee and time & materials invoice types Unlimited sub-tasks with budget roll-up Invoice template editor Project management dashboard WIP management made easy Workflow management Tasks / recurring tasks by type, stage, due date, assignment Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more Unlimited cost centers & status codes Assign access rights by user or by group Live phone support API access *DCAA Compatibility (Add $5 per user per month)

Premier

$40.00
10 user(s) / month
Included in plan:
  • Resource Allocation Revenue Projections Variable Cost Rates Multi-level Approval Workflow Salesforce & Slack Integration Unlimited API access Extended support hours Priority support queue Uptime Guarantees (SLA) * DCAA Compatibility

Pricing

Base License

$15.00
1 user(s) / month
Included in plan:
  • Attachments
  • Basic Report Usage
  • Expense Management
  • Time Management

Professional License

$25.00
1 user(s) / month
Included in plan:
  • Expense Management
  • Attachments
  • Basic Report Usage
  • Project Management
  • Time Management
  • Resources Management
  • CRM

Enterprise License

$35.00
1 user(s) / month
Included in plan:
  • Administration Permission
  • Attachments
  • Expense Management
  • Time Management
  • Resources Management
  • Project Management
  • Report Management
  • Finance Management
  • CRM

14-Day Trial

Free
Included in plan:
  • Complete Access

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer an API?
  • Yes, Promys offers an API.

  • What platforms does this service support?
  • Promys is a web-based software.

  • Does this service integrate with any other apps?
  • It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.

  • What is this service generally used for?
  • It is used for Professional Services Automation.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.

FAQs

    What are some applications this service is commonly used in tandem with?
  • Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.

  • What is this service generally used for?
  • BigTime provides industry-leading time-tracking, billing, and project management software for more than 2,000 professional firms, tracking over $4 billion (USD) of billable time each year.

    BigTime Software's flagship product is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.

  • Does this service offer an API?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we provide full customer support and will have an extensive on-boarding to provide your firm with the knowledge it needs to use BigTime.

  • Does this service integrate with any other apps?
  • Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.

  • What platforms does this service support?
  • We support all browsers, and we also have an app for iOS and Android.

  • Who are the main user groups of this service?
  • We help accountants, architects, engineers, IT-services firms, marketing firms, legal firms, and scientific and management consultants.

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • Any business in the professional services industry or who has internal project management needs.

  • Does this service offer guides, tutorials and or customer support?
  • We offer online, email, in person and phone support options.

  • Does this service integrate with any other apps?
  • Quickbooks.

  • What is this service generally used for?
  • CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.

Vendor Information

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Vendor Information

Founded:
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Based in:
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Likes:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Promys PSA
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses BigTime
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States & Canada

Other

Who uses CrossConcept Continuum
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, French
Regional Restrictions:
No restrictions.
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