Promys Enterprise PSA automates professional services and complete business process with CRM, quoting, procurement, invoicing, help desk, and customer tracking. It encompasses all these functions into one comprehensive automation solution, that is particularly suitable for midsize IT businesses.
The Promys help desk tool enables business owners to see client assets under a service deal or blanket agreements in form of tickets. Users can set up workflows, color coding and escalations and definite various ticket priorities. There is also a project management module, providing detailed profitability visibility, and budget analytics.
Except for service automation, Promys also provides customer self-service portal, resource scheduling, and integrations with frequently used business applications.
About BigTime
GET ACCURATE, FLUID REAL-TIME BUDGETING
Budgets and project plans are living documents, informed by a team's experience and a client's evolving needs. With BigTime, your team can work at internet speed - keeping Salesforce up to date along the way.
PUT PROJECTS AT THE CENTER OF YOUR TEAM'S UNIVERSE
Every engagement involves an almost endless stream of due dates, assignments, budgets, and more. Let BigTime sweat the small stuff and keep everyone in the loop automatically.
PLAN AND PROJECT LIKE A PRO
Managing a consulting firm goes beyond to-do lists and project plans. BigTime will identify which staff members are underutilized, projecting your staffing plan in the weeks and months ahead.
If your firm is focused on delivering professional services -- on customer engagements, budgets, utilization, realization and billable hours – and if your firm's biggest asset is the time you invest delivering value to your clients then BigTime is a perfect fit for your organization.
About CrossConcept Continuum
CrossConcept Continuum offers one complete project management solution, allowing you to streamline your projects, resources and finances with the following: Project Management, Resource Management, Project Accounting, Timesheet & Expense Management, CRM and Analytics.
Key Business Value for SMB:
Real-time visibility into performance and profitability across your entire operation.
On-time project delivery and improves project success rates.
Optimizes resource utilization and reduces bench time with sophisticated resource management capabilities.
Reduces IT costs, upgrade and maintenance hassles with cloud-based delivery.
Grow margins by end-to-end operational and financial management, from project and resource management to billing and analytics.
Improved Customer Satisfaction
CrossConcept Continuum PSA brings together your timesheets, expenses, sales pipeline, job budgets and forecasts, and resourcing. It gives you a real-time view of where your business is – and where to take it. Our customizable dashboards show you at a glance how all aspects of your business is progressing in real-time.
Modules:
Time & Expense Tracking
Resource Management
Billing & Invoicing
Project Management
Customizable Dashboards
CRM
CrossConcept Continuum PSA allows your organization to maximize profitability by seamlessly connecting your project and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Features
API
Billing/Invoicing
Budgeting
Data Export
Data Import
Expense Tracking
External Integrations
Forecasting
Inventory Tracking
Multi-User
Notifications
Project Management
Scheduling
Task Scheduling/Tracking
Time Management
Resource Management
Workflow Management
Summary
CRM
Quoting
Help Desk
Dashboard Ticket Tracking
Project Task Schedule
Job Costing
Real-Time Costing Against Budget Information
Single Screen Visibility For Invoicing
Purchasing
Time & Expenses
Summary
Gain visibility into tasks, budgets and staff assignments.
Create fluid budgets custom to project or staff.
See a clear picture of where your organization stands.
Enter and approve time with ease for faster turn around.
Stay on top of your bottom line and streamline approvals.
Keep clients happy with accurate, custom invoices.
Work smarter with real-time business insights.
Manage staff capacity for optimal efficiency.
Capture critical information anytime, anywhere.
Summary
No key features associated with this application.
Pricing
Standard License
$79.00
1 user(s) / month
Included in plan:
Subject to quantity discounts
Sales Force Automation & Quoting
Order Fulfillment
Project Management, Time & Expenses
Help Desk & Service Contracts
Role-Based Security
Accounting, RMM & other API’s
System Support & Training
24/7 Monitoring
128-bit Security
99.99% System Uptime
Solution Upgrades
Field Tech/Engineer License
$39.00
1 user(s) / month
Included in plan:
Time Sheets & Expense
Project & Service Call Assignments
Pricing
Express
$10.00
5 user(s) / month
Included in plan:
Time tracking made for professional service firms Mobile access from your smartphone, tablet, or PC with auto-sync Best-in-class QuickBooks integration. Online or desktop. US or Canada Proprietary syncing engine for QuickBooks desktop Dashboard to see the big picture at a glance Daily or weekly timesheet views Unlimited timers Custom Report Wizard Unlimited clients and transactions Chat and email support Cloud based. Nothing to install or maintain
Pro
$30.00
10 user(s) / month
Included in plan:
Budget tracking Expense tracking Gantt charts Unlimited user defined invoice types Review and approvals for time and expenses Fixed fee and time & materials invoice types Unlimited sub-tasks with budget roll-up Invoice template editor Project management dashboard WIP management made easy Workflow management Tasks / recurring tasks by type, stage, due date, assignment Deep integration with QuickBooks Desktop, QuickBooks Online, Zapier, Lacerte, and more Unlimited cost centers & status codes Assign access rights by user or by group Live phone support API access *DCAA Compatibility (Add $5 per user per month)
Premier
$40.00
10 user(s) / month
Included in plan:
Resource Allocation Revenue Projections Variable Cost Rates Multi-level Approval Workflow Salesforce & Slack Integration Unlimited API access Extended support hours Priority support queue Uptime Guarantees (SLA) * DCAA Compatibility
Pricing
Base License
$15.00
1 user(s) / month
Included in plan:
Attachments
Basic Report Usage
Expense Management
Time Management
Professional License
$25.00
1 user(s) / month
Included in plan:
Expense Management
Attachments
Basic Report Usage
Project Management
Time Management
Resources Management
CRM
Enterprise License
$35.00
1 user(s) / month
Included in plan:
Administration Permission
Attachments
Expense Management
Time Management
Resources Management
Project Management
Report Management
Finance Management
CRM
14-Day Trial
Free
Included in plan:
Complete Access
FAQs
Does this service offer multi-user capability (e.g. teams)?
No.
Does this service offer an API?
Yes, Promys offers an API.
What platforms does this service support?
Promys is a web-based software.
Does this service integrate with any other apps?
It integrates with Acumatica Cloud ERP, Sage 50c, Microsoft Dynamics GP, Microsoft Outlook, Google Apps, Sage 50 Canada, LogicMonitor, QuickBooks, Continuum, SAP.
What is this service generally used for?
It is used for Professional Services Automation.
Does this service offer guides, tutorials and or customer support?
Support offered: Email Support, Phone Support.
Who are the main user groups of this service?
Main users of this Promys Enterprise are medium-sized IT, MSP, Audio Visual & Physical Security solution providers.
FAQs
What are some applications this service is commonly used in tandem with?
Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.
What is this service generally used for?
BigTime provides industry-leading time-tracking, billing, and project management software for more than 2,000 professional firms, tracking over $4 billion (USD) of billable time each year.
BigTime Software's flagship product is a SaaS-based system that is custom-built for the professional services industry, and specifically for accounting, architecture and engineering, consulting, creative, government contracting, IT services, and law firms.
Does this service offer an API?
Yes.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer guides, tutorials and or customer support?
Yes we provide full customer support and will have an extensive on-boarding to provide your firm with the knowledge it needs to use BigTime.
Does this service integrate with any other apps?
Quickbooks Online and Desktop, Sage Intacct, Salesforce, Slack, Lacerte, Zapier, Google Apps, and more.
What platforms does this service support?
We support all browsers, and we also have an app for iOS and Android.
Who are the main user groups of this service?
We help accountants, architects, engineers, IT-services firms, marketing firms, legal firms, and scientific and management consultants.
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes.
Who are the main user groups of this service?
Any business in the professional services industry or who has internal project management needs.
Does this service offer guides, tutorials and or customer support?
We offer online, email, in person and phone support options.
Does this service integrate with any other apps?
Quickbooks.
What is this service generally used for?
CrossConcept Continuum is used to managing projects, resources, time, financials & CRM.
We have a small team of dedicated Professional Services Automation (PSA) software enthusiasts. Tell us your requirements and we'll match you with the right expert who can help.
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