Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. At Promoto, we are on a mission to turn your existing set of customers into a Brand Advocacy engine. Promoto leverages the power of your existing relationships. We use advanced predictive analytics to discover, identify, engage and convert your customers into brand evangelists.
About Preferred Patron
Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Mystery Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.
Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
Spend based and visit based point accrual models supported.
Mobile iOS and Andriod customer apps.
Gift Card management included free.
Operate with plastic cards, mobile app or phone#.
Mobile optimized member web portal included free.
Social Media referrals and likes.
Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.
Features
API
Calendar Management
Chat
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Multi-User
Notifications
Scheduling
Call Tracking
Click-to-Dial
Net Promoter Score
Features
API
Calendar Management
Contact Management
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Forecasting
Lead Management
Lead Scoring
Marketing Automation
Multi-User
Notifications
Third-Party Plugins/Add-Ons
PayPal
Stripe
Summary
No key features associated with this application.
Summary
No key features associated with this application.
Pricing
Small Biz
$99.00
10 user(s) / month
Included in plan:
Single Outlet
Visit Based Loyalty
Customer Facing
Free Touchscreen tablet & stand
1 Rewards Program
10 Marketing Campaigns
Unlimited E-mail
500 FREE SMS text msgs per month
FEE Support via E-mail
500 Custom tags or 5,000 SMS credits
FEE Gift cards & processing
Premium
$189.00
10 user(s) / month
Included in plan:
Single outlet w/multi-outlet connector
Visit or spend or product based loyalty
Cashier managed with customer facing options
FREE Touchscreen tablet & stand
Unlimited reward programs
Unlimited marketing campaigns
Unlimited e-mail
1,500 FREE SMS text msgs per month
1,000 Custom tags or 10,000 SMS credits
FREE Standard support
FREE Gift cards & processing
Virtual gift cards
Cash back incentives
Product/SKU level marketing
Advanced behavioral marketing
Packages
Built-In CRM
REST API for developers
Custom e-mail designer
Save 10% on custom card orders
Plus all other standard features
FAQs
No FAQs associated with this application.
FAQs
What is this service generally used for?
The Preferred Patron™ service and products assist businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.
Does this service offer multi-user capability (e.g. teams)?
All editions support independant merchants as well as multi-outlet businesses, including franchises and multi-store corporations.
Does this service offer an API?
A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.
Does this service offer guides, tutorials and or customer support?
Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support during standard business hours (9:00a-5:00p) Eastern Time. Gold edition includes priority support. Online help is available from within the application. A video tutorial library is also included. Each client also receives up to 2 hours of getting started training with a live customer support representative (included).
Does this service integrate with any other apps?
The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.
What are some applications this service is commonly used in tandem with?
The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.
What platforms does this service support?
The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.
Who are the main user groups of this service?
The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide. Industries served include automotive, retail hospitality & hotel, restaurant, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.
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