Compare Promoto vs CloudCherry vs Epicflow

Software Description:

Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. At Promoto, we are on a mission to turn your existing set of customers into a Brand Advocacy engine. Promoto leverages the power of your existing relationships. We use advanced predictive analytics to discover, identify, engage and convert your customers into brand evangelists.

Software Description:

CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:

*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.

Software Description:

Despite the evolution of project management thought, there’s still a feeling in all of us that we’re not there yet. No absolute solution is in sight.

Modeling the complexity of multi-project reality is a challenge. Too many project management tools try to account for all factors. Often, enterprise products overwhelm and don't help.

Tool-less approaches take the other extreme, attempting to simplify but unable to deal with reality that doesn’t fit theory.

There are people with decades of research behind them; people with decades of experience managing multiple projects; people who push calculations to the edge; people who create amazing and intuitive user interactions. But a team that has all of these is hard to find.

Epicflow combines all of the above. It’s a science- and research-based analytical multi-project management tool that performs calculations in real time speeds. It’s beautiful and intuitive. It facilitates meaningful communication among CEOs, managers, and those executing. It allows companies to find harmony in projects and reach goals.

Epicflow helps you answer these questions:
What should I do today?
What task sequence has the highest pressure?
Do I have enough resources to finish my projects on time?
Do I need to hire or train resources?
How much pressure should I apply to achieve peak performance?

Features:

Features:

• Chat
• Customer Management
• External Integrations
• Scheduling
• Calendar Management
• Dashboard
• Data Import
• Notifications
• Multi-User
• Data Export
• API
• Data Visualization

Features:

• Resource Management
• Dashboard
• External Integrations
• Data Import
• API
• Notifications
• Data Export
• Scheduling
• Multi-User
• Project Management
• Data Visualization

Summary:

No key features associated with this application.

Summary:

No key features associated with this application.

Summary:

• visualizes multiple projects and milestones

• presents group performance, capacity, load, and output over time

• takes control of resource planning

• predicts the impact of additional projects on existing projects in your pipeline

• assigns priorities to tasks based on project needs and available resources

• shows the amount of work for each resource group

• shows the progress of the resource pool

• balances resources across groups

FAQs:

No FAQs associated with this application.

FAQs:

What platforms does this service support?

• It Supports

  Windows
  iOS
  Mac
  Android

Does this service integrate with any other apps?

• With Open API feature it can integrate with any third party apps

What is this service generally used for?

• CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.

  Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
  Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.

  Broadly It is used for
  Customer Experience Management
  Customer Sentiment Analysis
  Net Promoter Score Calculation
  Loop Closer
  Feedback Management System
  Customer Analytics

Does this service offer multi-user capability (e.g. teams)?

• Yes, it has multi-user capability

  View and access can be designed for each level of users.

Does this service offer guides, tutorials and or customer support?

• Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.

Who are the main user groups of this service?

• This platform can be used for all consumer-facing industries
  Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant

What are some applications this service is commonly used in tandem with?

• Mailchimp
  Salesforce
  Freshdesk
  Microsoft
  Zendesk
  sms gupshup
  KooKoo
  Nexmo

Does this service offer an API?

• Yes, it has an Open API

FAQs:

What platforms does this service support?

• Epicflow is a web-based project management solution, so it supports any system with a modern web browser.

Does this service offer an API?

• Yes, it offers an API.

Does this service integrate with any other apps?

• It integrates with Jira and MS Project.

Does this service offer multi-user capability (e.g. teams)?

• Epicflow offers multi-user capabilities.

Does this service offer guides, tutorials and or customer support?

• Epicflow representatives offer onsite support, implementation guides, webinars, online support, phone support.

What is this service generally used for?

• It’s a new resource management add-on for Jira and MS Project that automates planning and prioritization. Epicflow creates perfect flow when managing several projects at the same time.

What are some applications this service is commonly used in tandem with?

• Epicflow can be used in tandem with Jira, MS Project, Primavera, CA Technologies, and Trimergo as a value-added tool that prevents overload, automates re-planning, and sorts out priorities.

Who are the main user groups of this service?

• Epicflow is resource scheduling software that has been developed to help project management experts and C-level executives run multiple projects simultaneously. The tool perfectly fits the needs of business leaders who want to stay in control of their projects. Epicflow is also used by team members to update the status of their tasks.

Publisher:

Publisher:

Publisher:

Other:

• Startups
• Agencies
• Enterprises

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other:

• Startups
• Agencies
• Enterprises

• Web App
• Windows

• iOS
• Android