Compare Promoto vs CloudCherry vs Brand24

Promoto Customer Engagement (0)	CloudCherry Customer Experience (0)	Brand24 Social Media (133)
More Information	More Information	More Information
Crozscore: 55% what is this? Press Buzz 21% User Trend interest falling	Crozscore: 78% what is this? Press Buzz 31% User Trend interest rising	Crozscore: 89% what is this? User Happiness 89% Press Buzz 49% User Trend interest rising
		view 1 more
Software Description: Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. At Promoto, we are on a mission to turn your existing set of customers into a Brand Advocacy engine. Promoto leverages the power of your existing relationships. We use advanced predictive analytics to discover, identify, engage and convert your customers into brand evangelists.	Software Description: CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Map & understand the Customer Journey. Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more. Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard. Close the loop on customer issues with real-time notifications. Integrate with existing systems like CRM, Contact Centres, Ticketing software & more. *Make Customer Experience Management an integral part business process.	Software Description: Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.
Features:	Features: Chat Customer Management External Integrations Scheduling Calendar Management Dashboard Data Import Notifications Multi-User Data Export API Data Visualization	Features:
Summary: No key features associated with this application.	Summary: No key features associated with this application.	Summary: Real-time Internet Monitoring Influencer Analysis Sentiment Analysis Collaborative Work & Report Generation Competitor Knowledge Mobile App for iOS/Android
	Basic $300.00 unlimited user(s) / month Included in plan: Unlimited Users Customer Success Support Customized Questionnaire	Pricing: Starting from: $49.00/month Credit card required: No Plus: $49 per month Premium: $99 per month Max: $349 per month
FAQs: No FAQs associated with this application.	FAQs: What platforms does this service support? It Supports Windows iOS Mac Android Does this service integrate with any other apps? With Open API feature it can integrate with any third party apps What is this service generally used for? CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty. Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to: Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels. Broadly It is used for Customer Experience Management Customer Sentiment Analysis Net Promoter Score Calculation Loop Closer Feedback Management System Customer Analytics Does this service offer multi-user capability (e.g. teams)? Yes, it has multi-user capability View and access can be designed for each level of users. Does this service offer guides, tutorials and or customer support? Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users. Who are the main user groups of this service? This platform can be used for all consumer-facing industries Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant What are some applications this service is commonly used in tandem with? Mailchimp Salesforce Freshdesk Microsoft Zendesk sms gupshup KooKoo Nexmo Does this service offer an API? Yes, it has an Open API	FAQs: Who are the main user groups of this service? We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers. What is this service generally used for? Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers. Does this service offer multi-user capability (e.g. teams)? Brand24 enables its users to share projects, alerts and results across teams. Does this service offer guides, tutorials and or customer support? Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.
Publisher: Founded: - Based in: - Employees: 11-50 Likes: Followers:	Publisher: Founded: - Based in: Salt Lake City Employees: 51-200 Likes: Followers:	Publisher: Founded: - Based in: - Employees: - Likes: Followers:
Other: Who uses Promoto Startups Agencies Enterprises Languages: English Regional Restrictions: No restrictions.	Other: Who uses CloudCherry Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil Regional Restrictions: No restrictions.	Other: Who uses Brand24 Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English, Indonesian, Polish Regional Restrictions: No restrictions.