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About Promoto
Promoto is a B2B Brand Advocate Marketing SaaS solution with a mission to convert your customers into brand advocates. At Promoto, we are on a mission to turn your existing set of customers into a Brand Advocacy engine. Promoto leverages the power of your existing relationships. We use advanced predictive analytics to discover, identify, engage and convert your customers into brand evangelists.
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About CloudCherry
CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.
Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
*Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
*Map & understand the Customer Journey.
*Track & measure metrics like the Net Promoter Score®, Customer Effort Score, C-SAT, Customer Delight Score & more.
*Discover real-time insights on what customers love, and more importantly, what they want you to fix on a one-view dashboard.
*Close the loop on customer issues with real-time notifications.
*Integrate with existing systems like CRM, Contact Centres, Ticketing software & more.
*Make Customer Experience Management an integral part business process.
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Features
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API
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Calendar Management
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Chat
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Customer Management
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Dashboard
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Data Export
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Data Import
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Data Visualization
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External Integrations
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Forecasting
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Lead Management
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Lead Scoring
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Multi-User
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Notifications
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Scheduling
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Call Tracking
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Click-to-Dial
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Net Promoter Score
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Features
-
API
-
Calendar Management
-
Chat
-
Customer Management
-
Dashboard
-
Data Export
-
Data Import
-
Data Visualization
-
External Integrations
-
Lead Management
-
Lead Scoring
-
Multi-User
-
Notifications
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Scheduling
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Click-to-Dial
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Net Promoter Score
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Summary
No key features associated with this application.
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Summary
No key features associated with this application.
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Pricing
Basic
$300.00
unlimited user(s) / month
Included in plan:
- Unlimited Users
- Customer Success Support
- Customized Questionnaire
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FAQs
No FAQs associated with this application.
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FAQs
What platforms does this service support?
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It Supports
Windows
iOS
Mac
Android
Does this service integrate with any other apps?
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With Open API feature it can integrate with any third party apps
What is this service generally used for?
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CloudCherry is the definitive Real-Time, Omni-Channel Voice Of Customer & Customer Experience Management platform that helps customer-facing brands track, measure & improve Customer Delight – thereby increasing profitability & customer loyalty.
Leading brands around the world in Retail, Financial Services, Healthcare, E-Commerce, Aviation amongst others use CloudCherry today to:
Keep on top of evolving customer expectations with omni-channel feedback capture from 17 channels.
Broadly It is used for
Customer Experience Management
Customer Sentiment Analysis
Net Promoter Score Calculation
Loop Closer
Feedback Management System
Customer Analytics
Does this service offer multi-user capability (e.g. teams)?
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Yes, it has multi-user capability
View and access can be designed for each level of users.
Does this service offer guides, tutorials and or customer support?
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Yes, at CloudCherry we provide absolutely free training & on-boarding assistance to our users.
Who are the main user groups of this service?
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This platform can be used for all consumer-facing industries
Retail, Hospitality, Banking, Credit-Unions, Education, Healthcare, Restaurant
What are some applications this service is commonly used in tandem with?
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Mailchimp
Salesforce
Freshdesk
Microsoft
Zendesk
sms gupshup
KooKoo
Nexmo
Does this service offer an API?
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Yes, it has an Open API
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Vendor Information
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Vendor Information
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Other
Who uses Promoto
- Startups
- Agencies
- Enterprises
Languages:
English
Regional Restrictions:
No restrictions.
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Other
Who uses CloudCherry
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
- Web App
- Windows
- Macintosh
Mobile Platforms:
Languages:
Bengali, Tibetan, Bulgarian, Basque, English, Hindi, Romanian, Russian, Arabic, Dutch, French, German, Hebrew, Indonesian, Italian, Latin, Malayalam, Malay, Turkish, Thai, Telugu, Spanish, Tamil
Regional Restrictions:
No restrictions.
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