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Prodsight screenshot view 4 more SurveySparrow screenshot hellonext screenshot

About Prodsight

Prodsight offers text and sentiment analysis for customer conversations. Turn your Intercom, Zendesk or Freshdesk customer support conversations into insights.

Features & Benefits

Discover what matters to your customers

  • Identify frequently mentioned topics
  • Find correlation between topics
  • Understand topic and conversation sentiment

Put support conversation analysis on auto-pilot

  • Save time with automated analysis
  • No manual tagging required
  • Get instant access to interactive reports

Make customer-centric business decisions

  • Identify issues and improve customer experience
  • Improve self-help resources and reduce support cost
  • Inform and prioritize product roadmaps

About SurveySparrow

SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer an engaging experience.

SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse.

With easy sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to easily collect feedback from your targeted audience.

About hellonext

Hellonext is a SaaS tool that helps product owners collect and manage users feedbacks. Along with feedback management it also gives a clarity on setting up the product roadmap based on the collected feedback.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Sentiment Analysis

  • Automated Topic Analysis

  • Intercom integration

  • Conversation Search

  • Customer Segmentation

  • Topic Suggestions

  • Auto-Tagging

  • Support Ticket Tagging

  • Review Analysis

  • Multi-Language Support

Summary

  • Mobile-first surveys

  • Rich analytics

  • Recurring Surveys

  • Audience Management

  • Embedded Surveys

  • Conversational Form

  • Templates by Experts

  • Net Promoter Score

  • Audience Panel

Summary

    No key features associated with this application.

Pricing

Free

Free
Included in plan:
  • 100 Responses Per Month
  • 10 Questions Per Survey
  • Embedded Survey

Starter

$19.00
1 user(s) / month
Included in plan:
  • 1000 Responses Unlimited Questions
  • Embedded Survey
  • Custom Logo
  • Display Logic
  • Scoring

Plus

$29.00
1 user(s) / month
Included in plan:
  • Unlimited Responses
  • Unlimited Questions
  • Embedded Survey
  • Custom Logo
  • Display Logic
  • Scoring
  • Reminders
  • Piping & Variables

Premium

$49.00
1 user(s) / month
Included in plan:
  • Unlimited Responses
  • Unlimited Questions
  • Embedded Survey
  • Custom Logo
  • Display Logic
  • Scoring
  • Reminders
  • Piping & Variables
  • Recurring Surveys
  • Branding

Pricing

Take Flight

$25.00
1 server(s) / month
Included in plan:
  • 1 team member
  • Unlimited feedbacks
  • 200 users
  • 1 integration
  • 3 private boards
  • Friendly support
  • Perfect for startups

Fly High

$50.00
1 server(s) / month
Included in plan:
  • 10 team members
  • Unlimited feedbacks
  • 500 users
  • Unlimited integrations
  • Unlimited private boards
  • SSO Support*
  • Incredibly fast support team

Enterprise

$350.00
1 server(s) / month
Included in plan:
  • Everything in Fly High
  • On-premise hosting ✨
  • Dedicated Support
  • Whitelabled Solution
  • Unlimited updates
  • Unlimited history
  • SSO & Customization

FAQs

    What platforms does this service support?
    • Intercom
    • Zendesk
    • Freshdesk
    • Trustpilot
    • Apple App Store
    • Google Play Store
    • Zapier
  • What are some applications this service is commonly used in tandem with?
    • Intercom
    • Zendesk
    • Freshdesk
    • Trustpilot
    • Apple App Store
    • Google Play Store
    • Zapier
  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
    • Intercom
    • Zendesk
    • Freshdesk
    • Trustpilot
    • App Store
    • Play Store
    • Zapier
    • Capterra
    • G2 Crowd & many more
  • Who are the main user groups of this service?
    • Customer Support Managers
    • Customer Success Managers
    • Product Managers
    • User Researchers
    • Marketing Managers
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer live chat and email support.

  • What is this service generally used for?
    • Analysing customer support conversations
    • Improving the knowledge-base
    • Reducing support volume/cost
    • Identifying customer experience issues
    • Identifying usability issues
    • Identifying requested features/functionality
    • Identifying churn reasons

FAQs

    No FAQs associated with this application.

FAQs

    Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Collecting and managing user feedback for products.

  • What are some applications this service is commonly used in tandem with?
  • Hellonext is commonly used along with Intercom

  • Who are the main user groups of this service?
  • SaaS product owners.

  • Does this service integrate with any other apps?
  • Yes. Hellonext Supports various integrations.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. 24/7 Customer Support

  • What platforms does this service support?
  • Current we support, Web and Android.

Vendor Information

Founded:
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Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other

Who uses Prodsight
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses SurveySparrow
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses hellonext
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English, Japanese, Spanish, French, Portuguese
Regional Restrictions:
No restrictions.
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