Compare Preferred Patron vs SalezShark vs LiveChat

More Information More Information More Information

Crozscore:

18%
what is this?
interest falling

Crozscore:

43%
what is this?
95%
36%
interest falling

Crozscore:

92%
what is this?
52%
no significant changes
Preferred Patron screenshot view 5 more SalezShark screenshot LiveChat screenshot view 2 more

Software Description:

Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Mystery Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.

  • Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
  • Spend based and visit based point accrual models supported.
  • Mobile iOS and Andriod customer apps.
  • Gift Card management included free.
  • Operate with plastic cards, mobile app or phone#.
  • Mobile optimized member web portal included free.
  • Social Media referrals and likes.

Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.

Software Description:

SalezShark CRM is a platform that allows sales professionals to effectively interact with their customers and drive engagement . SalezShark’s Relationship Cloud helps you connect with future prospects, gathers your customers’ personal traits to help you know them better, leading to further deepening your professional relationships for better business. It is a self-recommending system which also enables collaboration of employees across teams, resulting in positive outcomes and increased sales.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • Email Integration
  • Conversion Tracking
  • Social-Media Integration
  • Brand Management
  • Audience Targeting
  • Scheduling
  • Customer Management
  • Dashboard
  • Marketing Automation
  • Multi-User
  • Contact Management
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • API

Features:

  • Data Import
  • Data Export
  • Email Integration
  • Lead Management
  • Expense Tracking
  • Forecasting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Notifications
  • Multi-User
  • Multi-Currency
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Scheduling

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

    No key features associated with this application.

Summary:

  • Free trial account for CRM, database and marketing tool

  • Dynamic platform designed to manage and organize data for your sales professionals

  • Give insights to your clients’ personal traits

  • Helps them build business relationships and deliver effective messaging

  • The self-recommending system enables collaboration of employees across teams, resulting in positive outcomes and increased sales

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Bronze Edition

$69.00
1 Company License per Month
Included in plan:
  • 7,500 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • 1 rewards program
  • 5 incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • Cardless operation supported
  • Tablets Available as optional add-ons

Silver Edition

$129.00
1 Company License Per Month
Included in plan:
  • 15,000 Customers
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designer
  • Full DIY marketing capability
  • Drip marketing
  • Tablets Available as optional add-ons

Gold Edition

$249.00
1 Company License per Month
Included in plan:
  • 30,000 Customers (additional available as add-ons)
  • Runs on your own computer
  • Visit and Spend based point accrual
  • Free gift card processing
  • Mobile app for members
  • Unlimited reward levels
  • Unlimited rewards programs
  • Unlimited incentive promotions
  • Unlimited e-mail blasts
  • (1) Vanity SMS keyword
  • Unlimited transaction triggered SMS (USA only)
  • Bulk SMS blast capability
  • Free Preferred Patron™ cards (up to 400/mo, excludes shipping)
  • Custom branded cards available
  • WYSIWYG editor & designe
  • Full DIY marketing capability
  • Drip marketing
  • Behavioral/Trigger based marketing
  • eGiftCards: Virtual gift card delivery
  • Packages: Bundled products/services
  • Surveys: Interactive online
  • Cause marketing (fundraiser)
  • Extra customers - Only $25/mo for 100K
  • Tablets Available as optional add-ons

Pricing:

  • Starting from: $20.00/month
  • Credit card required: No
  • Basic Plan: $20/user/month

    • Lead Management
    • Activities & Tasks
    • Account & Contact Management
    • Opportunity Tracking
    • Forecasting
    • Reporting & Dashboard
    • Social Intelligence
    • Email Integration
    • Campaign 360°
    • Administration

    Professional Plan: $45/user/month

    • Basic features
    • Web2Lead Capture
    • Assignment & Tracking
    • Standard Reports + 5 Custom Reports
    • Relationship Cloud
    • Chat Feature

    Premium Plan: $65/user/month

    • All Professional features
    • Standard Reports + 10 Custom Reports
    • Email & Telephony Integration
    • Notification Management
    • Customization

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

FAQs:

    What is this service generally used for?
  • The Preferred Patron™ service and products assist businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.

  • Does this service offer multi-user capability? (e.g. teams)
  • All editions support independant merchants as well as multi-outlet businesses, including franchises and multi-store corporations.

  • Does this service offer an API?
  • A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support during standard business hours (9:00a-5:00p) Eastern Time. Gold edition includes priority support. Online help is available from within the application. A video tutorial library is also included. Each client also receives up to 2 hours of getting started training with a live customer support representative (included).

  • Does this service integrate with any other apps?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What are some applications this service is commonly used in tandem with?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What platforms does this service support? (e.g. native mobile apps)
  • The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.

  • Who are the main user groups of this service?
  • The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide. Industries served include automotive, retail hospitality & hotel, restaurant, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.

FAQs:

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
52

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.15k
Followers:
3.04k

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
40.5k
Followers:
14.4k

Other:

Who uses Preferred Patron
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Croatian, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses SalezShark
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
Back to top
Feedback