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Preferred Patron screenshot view 5 more LiveChat screenshot view 2 more Binfire screenshot

About Preferred Patron

Preferred Patron is the industry leading solution for Loyalty Marketing and Gift Card Management. With Preferred Patron you will increase your customer engagement levels in profitable ways. Seamlessly leverage e-mail and sms to reach your customers. Incorporate incentive based promotions, such as Multi-Tiered Rewards Programs with automatic transitions between levels, Mystery Gamification, Electronic and Paper Coupons, Appreciation, Recognition, Miss You, Referral, Cash Back, Raffles, Surveys, Fundraisers, Event Reminders and more.

  • Fully automated Omni-Channel marketing using E-mail and SMS Text Messaging.
  • Spend based and visit based point accrual models supported.
  • Mobile iOS and Andriod customer apps.
  • Gift Card management included free.
  • Operate with plastic cards, mobile app or phone#.
  • Mobile optimized member web portal included free.
  • Social Media referrals and likes.

Enjoy increased marketing effectiveness with built-in Drip and Behavioral Marketing capabilities.

About LiveChat

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

About Binfire

Binfire is complete work and project management software. It support all project management methodologies like formal, Agile and Hybrid. It has a full function task management system with subtasks, dependencies, Gantt, multiple resource assignment and more.
Time tracking is built in the app with resource management and bug tracking to complete the list. Collaboration feature like message board, chat and interactive whiteboard are also included. You get everything you need in a work management software.

Features

  • API
  • Calendar Management
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Third-Party Plugins/Add-Ons
  • PayPal
  • Stripe

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Click-to-Dial

Features

  • API
  • Batch Permissions & Access
  • Budgeting
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Expense Tracking
  • External Integrations
  • Gantt Charts
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Third-Party Plugins/Add-Ons
  • Travel Management
  • Resource Management

Summary

    No key features associated with this application.

Summary

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary

    No key features associated with this application.

Pricing

Small Biz

$99.00
10 user(s) / month
Included in plan:
  • Single Outlet
  • Visit Based Loyalty
  • Customer Facing
  • Free Touchscreen tablet & stand
  • 1 Rewards Program
  • 10 Marketing Campaigns
  • Unlimited E-mail
  • 500 FREE SMS text msgs per month
  • FEE Support via E-mail
  • 500 Custom tags or 5,000 SMS credits
  • FEE Gift cards & processing

Premium

$189.00
10 user(s) / month
Included in plan:
  • Single outlet w/multi-outlet connector
  • Visit or spend or product based loyalty
  • Cashier managed with customer facing options
  • FREE Touchscreen tablet & stand
  • Unlimited reward programs
  • Unlimited marketing campaigns
  • Unlimited e-mail
  • 1,500 FREE SMS text msgs per month
  • 1,000 Custom tags or 10,000 SMS credits
  • FREE Standard support
  • FREE Gift cards & processing
  • Virtual gift cards
  • Cash back incentives
  • Product/SKU level marketing
  • Advanced behavioral marketing
  • Packages
  • Built-In CRM
  • REST API for developers
  • Custom e-mail designer
  • Save 10% on custom card orders
  • Plus all other standard features

Pricing

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 14-day free trial. There are 4 plans to choose from:

    • Starter - $16/seat/month
    • Team - $33/seat/month
    • Business - $50/seat/month
    • Enterprise - $149/seat/month

Pricing

  • Starting from: $19.00/month
  • Credit card required: No
  • From basic to pro to enterprise, Binfire covers all business types and sizes.

Basic

$5.00
1 user(s) / month
Included in plan:
  • Full features, only number of users, projects and storage is limited
  • 10GB

FAQs

    What is this service generally used for?
  • The Preferred Patron™ service and products assist businesses in achieving increased customer engagement and personalized consumer marketing. It allows businesses to run an advanced rewards programs and a variety of incentive promotions, to help drive consumer traffic.

  • Does this service offer multi-user capability (e.g. teams)?
  • All editions support independant merchants as well as multi-outlet businesses, including franchises and multi-store corporations.

  • Does this service offer an API?
  • A Restful API based on JSON data exchange format is supplied with each Silver and Gold subscription.

  • Does this service offer guides, tutorials and or customer support?
  • Customer support is included free with every subscription. Includes 24x7 e-mail support as well as phone support and remote dial-in support during standard business hours (9:00a-5:00p) Eastern Time. Gold edition includes priority support. Online help is available from within the application. A video tutorial library is also included. Each client also receives up to 2 hours of getting started training with a live customer support representative (included).

  • Does this service integrate with any other apps?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What are some applications this service is commonly used in tandem with?
  • The Preferred Patron™ will often co-exist seamlessly with various POS (Point-of-Sale systems), SMS (Shop Management Systems), DMS (Dealer Management Systems) and PMS (Property Management Systems). The Preferred Patron™ program has a built-in toggle button, which floats over the POS/DMS/PMS systems, to allow the loyalty system to be activated from an "integrated" button. Additionally, we offer direct data feeds from most DMS and SMS systems.

  • What platforms does this service support?
  • The Preferred Patron™ client programs will run on the business' own Windows PC or Tablet PC (Windows 7 or later). There is also a web-enabled cashier interface available, which is platform independent. For member access, each subscription comes with a mobile optimized (responsive design) web portal as well as a native iOS and Andriod member app, which members may use to browse the rewards catalog, see any incentives they have been awarded, read past marketing messages as well as maintain their profile and preferences.

  • Who are the main user groups of this service?
  • The company offers cutting-edge customer retention and loyalty software tools to loyalty resellers and clients world-wide. Industries served include automotive, retail hospitality & hotel, restaurant, medical, orthodontic, esthetics, college & university, healthcare, café, resort, golf and country club, salon & spa, vape, cannabis, gas station & car wash, health & fitness and entertainment.

FAQs

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support?
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs

    Does this service offer an API?
  • Not Yet

  • Does this service offer guides, tutorials and or customer support?
  • yes

  • What is this service generally used for?
  • Managing work and projects

  • Does this service integrate with any other apps?
  • Yes, Google drive, Dropbox and Google Calendar

  • What are some applications this service is commonly used in tandem with?
  • CRM, billing and cost management software

  • Who are the main user groups of this service?
  • Startups
    SMB's
    Marketing agencies
    Development teams
    Remote teams

  • What platforms does this service support?
  • Native apps for IOS and Android coming soon

  • Does this service offer multi-user capability (e.g. teams)?
  • yes

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
57

Vendor Information

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses Preferred Patron
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, French, Croatian, Portuguese, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other

Who uses Binfire
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
None
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