Compare Pipeliner vs Second CRM

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Software Description:

Pipeliner is sales and marketing software with interactive visualization tools which can monitor all potential customers within the sales funnel in an organized and dynamic way.
Built with specifically the sales team in mind, Pipeliner CRM is unique in its focus on sales – from a visual, single-screen orientation of the sales pipeline to a comprehensive series of features supporting lead, contact, account and opportunity management.
Pipeliner CRM supports social selling with Twitter, Facebook, LinkedIn and Google+ integrations, allowing its users to view and interact with their accounts and contacts in social environments.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Contact Management
  • Contact Sharing
  • Lead Management
  • Lead Scoring
  • Project Management
  • Social-Media Integration

Features:

Summary:

  • Pipeline View: With Pipeliner CRM, it is possible to create as many pipelines as users need.

  • Lead Management: Lead effectiveness matters in a well-run pipeline. Its distinct architecture empowers sales teams as Leads move along the pipeline.

  • Opportunity Tracking: Tracking user's opportunities means they know exactly where every deal stands.

  • Business Intelligence: When running sales organization, it’s key to have the right business intelligence on key performance indicators (KPI’s).

  • Contact Management: This service puts related Opportunities, Activities, Tasks, Notes, and Files into one comprehensive Contact View.

  • Lead Generation: Pipeline's architecture is structured to accommodate the all-important role of leads in the sales funnel.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Credit card required: N/A
  • Price: $35 per user monthly, billed anually, with free trial.

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    Who are the main user groups of this service?
  • Pipeliner CRM is for sales managers and their teams of sales professionals in small and medium-sized businesses across various industries.

  • What is this service generally used for?
  • It is used for customer relationship management.

  • What platforms does this service support? (e.g. native mobile apps)
  • Supported platforms: Mac, Windows, Android, iPhone-iPad.

  • What are some applications this service is commonly used in tandem with?
  • Pipeliner is most commonly used together with: Freshdesk; JotForm; and Xero.

  • Does this service integrate with any other apps?
  • Pipeliner has CRM integrations with 50+ popular apps, like: MS Office, Dropbox, Google apps, Marketo, MailChimp, Twitter, HubSpot, Zendesk, etc.

  • Does this service offer an API?
  • They offer an open API in C#, Java, PHP, Ruby Software Development Kits (SDK’s), which can be accessed and integrated easily by other vendors (and app integrators).

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Online Support; Library; Webinars; Tutorials; User Guides.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support? (e.g. native mobile apps)
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability? (e.g. teams)
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
2007
Based in:
Pacific Palisades
Employees:
51-200
Likes:
28.9k
Followers:
8.43k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.1k
Followers:
142

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English, Malay, Indonesian, Thai, Vietnamese, Chinese
Regional Restrictions:
No restrictions.
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