Compare Pipeliner vs NetDispatcher vs HappyFox

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Crozscore:

82%
what is this?
97%
41%
interest falling

Crozscore:

87%
what is this?
95%
43%
interest falling
Pipeliner screenshot view 5 more NetDispatcher screenshot view 5 more HappyFox screenshot view 4 more

Software Description:

Pipeliner is sales and marketing software with interactive visualization tools which can monitor all potential customers within the sales funnel in an organized and dynamic way.

Built with specifically the sales team in mind, Pipeliner CRM is unique in its focus on sales – from a visual, single-screen orientation of the sales pipeline to a comprehensive series of features supporting lead, contact, account and opportunity management.

Pipeliner CRM supports social selling with Twitter, Facebook, LinkedIn and Google+ integrations, allowing its users to view and interact with their accounts and contacts in social environments.

Software Description:

REDUCE YOUR COSTS AND INCREASE PROFITS BY 20%
Field service management and office automation software for home improvement businesses

See how office automation and field service management and streamline your business. You’re known for quality workmanship in your community. Your customer service has earned a lot of word of mouth and repeat business.
But that admin work — if only you could automate it all away…
NetDispatcher is your answer to reducing filing cabinets worth of paperwork. Now you can connect your entire office and field staff electronically to ALL of your business information.

Simple and Easy to Use Field Service Platform.

Once you’ve tried field service management software, you’ll never want to go back to pen and paper again. Schedule a live demonstration with one of our qualified sales agents to see the power of office automation and field service management.

  • Connect schedules between the office and field staff: records can be accessed with any mobile device by field personnel and office staff. Schedules are updated or canceled with instantaneous push notifications
  • Reduce errors and increase ROI: Paperwork can be a hassle to locate, and sometimes get lost. NetDispatcher puts all your critical customer information, billing records, and other documents in a safe, secure online database, easily accessed through a simple point and click interface.
  • Integrates with your current accounting software: NetDispatcher integrates with over 65 accounting packages. Connect Sage, QuickBooks, and many others out of the box
  • Fully customizable platform: Your business is unique, and NetDispatcher is built to suit the needs of your contracting business
  • No more double entry bookkeeping: Now you can finally update expenses and receipts once let software do the rest.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Features:

  • Customer Management
  • Call Tracking
  • File Sharing
  • Multi-User
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • API
  • Forecasting
  • Google Apps Integration
  • Notifications
  • Data Import
  • Multi-Currency
  • Batch Permissions & Access
  • External Integrations
  • Data Export
  • Data Visualization
  • Scheduling
  • Task Scheduling/Tracking
  • CRM Integration
  • Sales Motivator
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Lead Scoring
  • Project Management
  • Social-Media Integration

Features:

  • API
  • Data Export
  • Data Import
  • Expense Tracking
  • External Integrations
  • Supplier Management
  • Payroll
  • Project Management
  • Multi-User
  • Notifications
  • Inventory Tracking
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Summary:

  • Auto Calculated Fields

  • Sync Capabilities

  • Team Cloud Collaboration

  • Account and Contact Management

  • Relationship Mapping

  • Sales Forecasting & Reporting

  • Sales Opportunity Management

  • Lead Generation

  • Contact Management

  • Business Intelligence

  • Opportunity Tracking

  • Lead Management

  • Pipeline View

Summary:

  • Simple, Form Based Work Orders

  • Streamline Customer Followup

  • Real-Time Dispatch

  • Drag-n-Drop Scheduling

  • Real-Time Reporting

  • Send and Recieve job updates on the fly

  • Automated Time Tracking

  • Mobile Workforce

  • Open API Integrations To Other Software Programs

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Pricing:

  • Starting from: $35.00/month
  • Credit card required: N/A
  • Price: per user monthly, billed annually, with free trial.

Enterprise

$85.00
1 user(s) / month
Included in plan:
  • Sales Forecasting Reports
  • Advanced Reports
  • Account Hierarchy
  • Visual Buying Center
  • Visual Org Chart
  • Performance Insights
  • Account, Contact, Lead, Opportunity Management
  • Opportunity & Lead Pipeline View
  • Email Integration
  • Mobile Apps (iOS and Android)
  • MS Office & Gmail Add-ins
  • Custom Pipeline Sales Actions
  • Custom Pipeline Sales Activities
  • API Actions Limits

Business

$65.00
1 user(s) / month
Included in plan:
  • Activities 1-to-Many to Any
  • API Actions Limits
  • 5 GB Storage
  • Custom Pipeline Sales Activities
  • Custom Pipeline Sales Actions
  • Navigator
  • Task Board
  • Minimum of 3 Users
  • Account, Contact, Lead, Opportunity Management
  • Opportunity & Lead Pipeline View
  • Email Integration
  • Mobile Apps (iOS and Android)
  • Standard Reports
  • MS Office & Gmail Add-ins

Gold Plan Per User

$39.00
1 user(s) / month

Silver Plan Per User

$29.00
1 user(s) / month

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there are multi-user capability possible.

  • Does this service offer an API?
  • Yes, Pipeliners features an open API in C#, Java, PHP, Ruby Software Development Kits (SDK’s), which can be accessed and integrated easily by other vendors (and app integrators).

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Marketing Cloud, Twitter, Xero, ActiveCampaign, MailChimp, FreshBooks, Zendesk, DocuSign, Desk.com, Dropbox, JotForm, Freshdesk, VerticalResponse, HubSpot Marketing, GoToWebinar, Constant Contact, CollabSpot, Microsoft Office 365, Mad Mimi, Box, G Suite, Google Drive, Yesware, SharePoint, Wufoo, Olark live chat, Act-On, PieSync, Magento, Facebook, Freshservice ServiceDesk, Intercom, Microsoft Outlook, Google Calendar, PandaDoc, Eventbrite, WebMerge, Gmail, Google Contacts, OneDrive, Zapier, Kloudless, Capture, HubSpot CRM.

  • What platforms does this service support?
  • Pipeliner CRM is offered in cloud-based or installed version for Windows and Mac OS X operating systems. There are also mobile apps for Android and iOS devices.

  • Who are the main user groups of this service?
  • Pipeliner CRM is for sales managers and their teams of sales professionals in small and medium-sized businesses across various industries.

  • What is this service generally used for?
  • It is used for customer relationship management.

  • What are some applications this service is commonly used in tandem with?
  • Pipeliner is most commonly used together with: Freshdesk; JotForm; and Xero.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Online Support; Library; Webinars; Tutorials; User Guides.

FAQs:

    Does this service offer an API?
  • Yes we have a open API that each customer can use to connect other applications.

  • Does this service integrate with any other apps?
  • NetDispatcher integrates with many of the common CRM, accounting, ERP systems out of the box and offers a public API (Application Programming Interface) to enable fast link between systems. Sage, Microsoft NAV and Quickbooks are among the common one. We have over 70 different API connectors.

  • What platforms does this service support?
  • We hae a web application that supports any device that has a web broswer and data connection. We have all the same features as a mobile app like caching, offline mode and GPS. On our road map we have a IOS and Android app coming out also.

  • Who are the main user groups of this service?
  • We can work with any company that has a mobile work force. Usually when customers has over 5 trucks or 20 or more field service tech it makes sense to use our software. We have a domain experience in landscaping and HVAC

  • What are some applications this service is commonly used in tandem with?
  • Most common are Accounting programs like Quickbooks and Sage.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes we have multi-user support and sites for different business locations and crew base teams support.

  • What is this service generally used for?
  • We help schedule and dispatcher your field techs work order and track time in the field.

  • Does this service offer guides, tutorials and or customer support?
  • We have a online academy the users can use or we have web-based and onsite training avaible for a fee.

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support?
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
2007
Based in:
Pacific Palisade
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
27.1k
Followers:
2.61k

Other:

Who uses Pipeliner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Spanish, Portuguese, French, German, English
Regional Restrictions:
No restrictions.

Other:

Who uses NetDispatcher
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
United States

Other:

Regional Restrictions:
No restrictions.
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