Compare Pipeliner vs AMEA Legal vs HappyFox

More Information More Information More Information

Crozscore:

83%
what is this?
97%
40%
interest falling

Crozscore:

51%
what is this?
10%
interest falling

Crozscore:

90%
what is this?
91%
42%
no significant changes
Pipeliner screenshot view 5 more AMEA Legal screenshot view 4 more HappyFox screenshot view 4 more

Software Description:

Pipeliner is sales and marketing software with interactive visualization tools which can monitor all potential customers within the sales funnel in an organized and dynamic way.

Built with specifically the sales team in mind, Pipeliner CRM is unique in its focus on sales – from a visual, single-screen orientation of the sales pipeline to a comprehensive series of features supporting lead, contact, account and opportunity management.

Pipeliner CRM supports social selling with Twitter, Facebook, LinkedIn and Google+ integrations, allowing its users to view and interact with their accounts and contacts in social environments.

Software Description:

Lawyers use AMEA Legal to improve billing and organise daily work more efficiently.

Efficient and easy to use

Over the years we discovered that lawyers are losing up to 30% billable time due to ineffective time tracking and lack of proper tools for organising daily work. AMEA Legal will enable precise time tracking. Integrated time accounting will link registered time sheets with clients, matters or documents you are working with and apply agreed hourly rates to your time sheets automatically. And you will issue an invoice just with a few clicks.

Secure and always available

AMEA Legal is hosted in secure data center provided by Amazon - the largest cloud computing company in the world. Therefore we ensure 24/7 system availability. All network traffic between you and AMEA Legal servers is secured using SSL encryption which ensure that nobody else except you will have access to your data.

AMEA Legal is web-based solution. You only need a Browser and Internet connection to access your important information at any time, anywhere and on any device. It works with all modern browsers and devices including personal computers, tablets and smartphones.

Software Description:

This is powerful and simple customer support and ticket management software. HappyFox integrates with all email accounts & websites to ensure that all support requests get collated.
It allows its users to organize better, assign the right email to the right person, respond faster and track everything.
Also, using this service they will reduce chaos and bring order to their support process with a robust support ticket system, self-service knowledge base and community forums.

Features:

  • Customer Management
  • Call Tracking
  • File Sharing
  • Multi-User
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Dashboard
  • API
  • Forecasting
  • Google Apps Integration
  • Notifications
  • Data Import
  • Multi-Currency
  • Batch Permissions & Access
  • External Integrations
  • Data Export
  • Data Visualization
  • Scheduling
  • Task Scheduling/Tracking
  • CRM Integration
  • Sales Motivator
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Lead Scoring
  • Project Management
  • Social-Media Integration

Features:

  • History/Version Control
  • File Transfer
  • Task Scheduling/Tracking
  • Project Management
  • CRM Integration
  • Billing/Invoicing
  • Contact Management
  • Expense Tracking
  • Data Visualization
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Notifications
  • Multi-User
  • API

Features:

  • API
  • Chat
  • CRM Integration
  • Notifications
  • Email Integration

Summary:

  • Auto Calculated Fields

  • Sync Capabilities

  • Team Cloud Collaboration

  • Account and Contact Management

  • Relationship Mapping

  • Sales Forecasting & Reporting

  • Sales Opportunity Management

  • Lead Generation

  • Contact Management

  • Business Intelligence

  • Opportunity Tracking

  • Lead Management

  • Pipeline View

Summary:

  • Easily track time spent working on matters and consulting your clients

  • Issue invoices for your clients with a few clicks

  • Use team calendar to schedule tasks and meetings for you and your team

  • Get 360 degree overview of your and your teams activities

  • Spend less than 2 minutes to register, login and start working. No special training required

Summary:

  • Writing Knowledge Base Articles: HappyFox provides users with tools for writing articles and organizing those articles into sections. They can also embed images and videos into articles, to provide both support agents and customers with the information they need.

  • Deriving Insights from Advanced Reporting Tools: Detailed customer support reports created with HappyFox help businesses improve customer satisfaction levels.

  • Replying to Customer Support Tickets: Rather than trying to manage an influx of incoming emails from customers, HappyFox users are able to answer questions from inside the integrated platform.

  • Using Smart Rules to Automate Tasks: Smart ticket assignments use a round-robin system to evenly allocate tickets to support agents as they enter the system.

  • Searching an Internal Knowledge Base for Documentation: In addition to creating external knowledge bases that are accessible to customers and indexed by search engines, businesses are able to use HappyFox to create private internal knowledge bases.

Pricing:

  • Starting from: $25.00/month
  • Credit card required: N/A
  • Price: per user monthly, billed annually, with free trial.

Enterprise

$125.00
1 user(s) / month
Included in plan:
  • Sales Forecasting Reports
  • Advanced Reports
  • Account Hierarchy
  • Visual Buying Center
  • Visual Org Chart
  • Performance Insights
  • Account, Contact, Lead, Opportunity Management
  • Opportunity & Lead Pipeline View
  • Email Integration
  • Mobile Apps (iOS and Android)
  • MS Office & Gmail Add-ins
  • Custom Pipeline Sales Actions
  • Custom Pipeline Sales Activities
  • API Actions Limits

Business

$65.00
1 user(s) / month
Included in plan:
  • Activities 1-to-Many to Any
  • API Actions Limits
  • 5 GB Storage
  • Custom Pipeline Sales Activities
  • Custom Pipeline Sales Actions
  • Navigator
  • Task Board
  • Minimum of 3 Users
  • Account, Contact, Lead, Opportunity Management
  • Opportunity & Lead Pipeline View
  • Email Integration
  • Mobile Apps (iOS and Android)
  • Standard Reports
  • MS Office & Gmail Add-ins

START

$16.50
2 user(s) / month
Included in plan:
  • 2GB document storage
  • All main features
  • 2 users MAX

PRO

$22.00
1 user(s) / month
Included in plan:
  • 2GB document storage per user
  • All main features

Pricing:

  • Credit card required: N/A
  • Popular: $19 per staff / month
    Mighty: $29 per staff / month
    Fantastic: $49 per staff / month
    Enterprise: $69 per staff / month
    Free trial starts with Mighty plan.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, there are multi-user capability possible.

  • Does this service offer an API?
  • Yes, Pipeliners features an open API in C#, Java, PHP, Ruby Software Development Kits (SDK’s), which can be accessed and integrated easily by other vendors (and app integrators).

  • Does this service integrate with any other apps?
  • Integrations available: Salesforce Marketing Cloud, Twitter, Xero, ActiveCampaign, MailChimp, FreshBooks, Zendesk, DocuSign, Desk.com, Dropbox, JotForm, Freshdesk, VerticalResponse, HubSpot Marketing, GoToWebinar, Constant Contact, CollabSpot, Microsoft Office 365, Mad Mimi, Box, G Suite, Google Drive, Yesware, SharePoint, Wufoo, Olark live chat, Act-On, PieSync, Magento, Facebook, Freshservice ServiceDesk, Intercom, Microsoft Outlook, Google Calendar, PandaDoc, Eventbrite, WebMerge, Gmail, Google Contacts, OneDrive, Zapier, Kloudless, Capture, HubSpot CRM.

  • What platforms does this service support?
  • Pipeliner CRM is offered in cloud-based or installed version for Windows and Mac OS X operating systems. There are also mobile apps for Android and iOS devices.

  • Who are the main user groups of this service?
  • Pipeliner CRM is for sales managers and their teams of sales professionals in small and medium-sized businesses across various industries.

  • What is this service generally used for?
  • It is used for customer relationship management.

  • What are some applications this service is commonly used in tandem with?
  • Pipeliner is most commonly used together with: Freshdesk; JotForm; and Xero.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: Online Support; Library; Webinars; Tutorials; User Guides.

FAQs:

    Does this service offer an API?
  • AMEA Legal is built on Web Services which can be used for integrating third party software. If you are interested in more details please contact us.

  • Who are the main user groups of this service?
  • AMEA Legal was built for lawyers and most of our customers are legal practices. But it also fits any solo professionals and small teams which provide consulting services, have multiple customers and projects and need simple planning, time tracking, cost tracking and billing solution.

  • What is this service generally used for?
  • AMEA Legal is used for planning activities for different matters (projects) and customers, logging and tracking time spent on the projects, issuing invoices and tracking payments. Also you can manage documents related with your projects with support for document versioning.

  • What are some applications this service is commonly used in tandem with?
  • AMEA Legal is commonly used together with email and office applications.

  • Does this service integrate with any other apps?
  • Currently we do not provide any integrations out of the box.

  • Does this service offer multi-user capability (e.g. teams)?
  • AMEA Legal is built for teams. We offer a team calendar, time tracking, notes taking and task delegation for the teams. We also provide team activities using AMEA Legal in-activity stream.

  • What platforms does this service support?
  • AMEA Legal is web based software and runs on most modern browsers. Interface is currently optimised for Desktop computers including PC's and MacBooks and Tablets.

  • Does this service offer guides, tutorials and or customer support?
  • Currently, we provide support by email and phone.
    We will answer your phone calls MON-FRI 8:00AM-8:00PM (EEST) or 5:00AM-5:00PM (GMT)

FAQs:

    Does this service offer an API?
  • It offers an API.

  • Who are the main user groups of this service?
  • The software is most frequently used by IT departments and support teams in education, retail, travel, IT services, non-profit, government, telecom, healthcare, and real estate industries.

  • What is this service generally used for?
  • HappyFox provides practical help desk solutions.

  • What platforms does this service support?
  • It is web-based application that works on: Linux, Mac, Windows, Android, iPhone-iPad, Windows Phone.

  • What are some applications this service is commonly used in tandem with?
  • The most commonly, HappyFox is used in tandem with: HelpOnClick Live Chat Software, Salesforce, Google Apps, Facebook, and SurveyMonkey.

  • Does this service integrate with any other apps?
  • HappyFox provides its users with more than 20 integration options, making it possible to use this help desk and knowledge base solution in conjunction with CRM, survey, e-commerce, accounting, live chat, voice, and social media tools.

  • Does this service offer guides, tutorials and or customer support?
  • They provide: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
2007
Based in:
Pacific Palisade
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
19

Publisher:

Founded:
2011
Based in:
Irvine
Employees:
11-50
Likes:
Followers:

Other:

Who uses Pipeliner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • Blackberry
Languages:
Spanish, German, Portuguese, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses AMEA Legal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
English, Lithuanian
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top