Compare Pipedrive vs KiteDesk vs Second CRM

Software Description:

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.

Software Description:

KiteDesk provides smarter sales prospecting software, overcoming the #1 challenge salespeople face -- a lack of qualified leads. Picture, with KiteDesk FIND, an all-in-one Lead Generation Platform with up-to-date contact and account data, where you can quickly create Lead Lists on-demand.

Then, with KiteDesk FLOW, your sales team will reach out to the right people at the right time with the right message--all prioritized by our intelligent and auto-adjusting ToDo queue. Lead Management has never been this easy-- or this effective. Its lead generation at scale, where the hardest part of sales is made more powerful than ever before.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

• API
• Dashboard
• Email Integration
• History/Version Control
• Lead Management
• Lead Scoring
• Contact Management
• Contact Sharing
• Project Management
• CRM Integration
• Data Import
• Forecasting
• Expense Tracking

Features:

• Data Import
• Audience Targeting
• Contact Management
• Data Export
• Contact Sharing
• External Integrations
• Data Visualization
• Email Integration
• Lead Scoring
• Referral Tracking
• Social-Media Integration
• Third-Party Plugins/Add-Ons
• Multi-User
• Notifications
• Lead Management
• Google Apps Integration
• Customer Management
• Dashboard
• Calendar Management
• Scheduling

Features:

Summary:

• Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.

• Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

• Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.

• Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.

• Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

• Email integration: Stop wasting time in your inbox We offer two easy and time-saving ways to track email conversations. In addition, we'll connect your emails automatically to your contacts and deals, so you'll have a full overview of everything that's happening with a prospect in one place. You’ll save time and improve sales productivity.

Summary:

• SMARTER SALES PROSPECTING

• 300 Leads Per Month Included

• Account-Based Sales Prospecting

• Ideal Customer Profile Builder

• On-Demand Data Marketplace

• Multiple Data Providers

• Upload & Enrich

• Chrome Extension

• Easy Data Export

• Email Guessing

Summary:

• Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

• Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

• Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

• Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

• Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

• Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

• Credit card required: N/A

• $12 per user per month, with 30 days free trial.

Pricing:

• Starting from: $75.00/month
• Credit card required: N/A

• All plans billed annually

Pricing:

• Starting from: $24.00/month
• Credit card required: No

• Starting from $24/user/month
  
  Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

Who are the main user groups of this service?

• Sales departments in small and mid-sized businesses.

What is this service generally used for?

• Pipedrive is used as a sales pipeline management tool.

What platforms does this service support?

• This solution works on both desktops and mobile devices, thanks to native iOS and Android applications.

What are some applications this service is commonly used in tandem with?

• Pipedrive is commonly used with dapulse, ActiveCampaign, and Userlike Live Chat.

Does this service integrate with any other apps?

• Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.

Does this service offer an API?

• It offers REST API.

Does this service offer guides, tutorials and or customer support?

• Support offered: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

Does this service offer multi-user capability (e.g. teams)?

• Yes; Lead assignment, routing, triggers. Management Dashboard, Analytics. Email Templates, Phone Script sharing.

Who are the main user groups of this service?

• Sales Teams who want to increase revenue.

What are some applications this service is commonly used in tandem with?

• Salesforce
  Google Apps
  Microsoft Office
  Linkedin
  Twitter
  Facebook
  G+

Does this service offer an API?

• Not public.

What platforms does this service support?

• SaaS software; Runs in any web browser. Chrome Extension available.

Does this service offer guides, tutorials and or customer support?

• Yes-- Trained Customer Support available via Chat, Phone, Online Meeting.

Does this service integrate with any other apps?

• Salesforce
  Google Apps
  Microsoft Office
  Twilio
  InsideView
  ZoomInfo
  NetProspex
  Toofr

What is this service generally used for?

• By combining a Sales Intelligence solution (KiteDesk FIND) with an All-in-One Sales Development platform (KiteDesk FLOW), the company enables sales teams to find and engage intelligently with the right prospects at the right time.

FAQs:

Who are the main user groups of this service?

• Small to mid-market businesses, typically having number of employees between 11-99.

What is this service generally used for?

• Manage Sales & Marketing, Customer Support and Business Operations

What platforms does this service support?

• Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

What are some applications this service is commonly used in tandem with?

• Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

Does this service integrate with any other apps?

• Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

Does this service offer an API?

• Second CRM offers two-way REST based web APIs to integrate with third-party applications.

Does this service offer multi-user capability (e.g. teams)?

• Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

Does this service offer guides, tutorials and or customer support?

• Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Publisher:

Publisher:

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies

• Web App

• iOS
• Android

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

Other:

• Startups
• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android
• WinPhone
• Blackberry