Compare Pipedrive vs Salesforce vs bpm'online CRM

Software Description:

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.

Software Description:

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.

Software Description:

BPMonline CRM is a cloud-based application that merges CRM (Client Relationship Management) and BPM (Business Process Management) tools. The heart of the application is the business process designer that allows for process modeling and execution. The logic and rules are defined by processes which can be changed when needed. Implementing a new process is as simple as modifying an old one - you simply draw a diagram and save it. The application is easily customizable with the click of a mouse. Users love bpm’online’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.
Bpm’online has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

• Bpm’online marketing: multichannel marketing software to deliver demand generation excellence.

• Bpm’online sales: sales force automation to manage the complete sales cycle — from lead to repeat sales.

• Bpm’online service: innovative customer service tools to deliver exceptional customer experience.

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Features:

• API
• Dashboard
• Email Integration
• History/Version Control
• Lead Management
• Lead Scoring
• Contact Management
• Contact Sharing
• Project Management
• CRM Integration
• Data Import
• Forecasting
• Expense Tracking

Features:

• Google Apps Integration
• File Transfer
• A/B Testing
• File Sharing
• Conversion Tracking
• Custom Data Forms
• Third-Party Plugins/Add-Ons
• Supplier Management
• Referral Tracking
• Project Management
• Customer Management
• Scheduling
• Task Scheduling/Tracking
• Calendar Management
• Audience Targeting
• Batch Permissions & Access
• 2-Factor Authentication
• Expense Tracking
• Marketing Automation
• Lead Scoring
• Data Export
• Data Import
• Click-to-Dial
• Notifications
• Multi-Currency
• Multi-User
• External Integrations
• Dashboard
• Data Visualization
• API
• Contact Management
• Contact Sharing
• Lead Management
• Email Integration
• Forecasting

Features:

• Time Management
• Project Management
• Travel Management
• Dashboard
• Calendar Management
• Customer Management
• Third-Party Plugins/Add-Ons
• External Integrations
• Data Import
• Forecasting
• Lead Scoring
• Lead Management
• Contact Sharing
• Marketing Automation
• Contact Management
• Email Integration

Summary:

• Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.

• Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

• Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.

• Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.

• Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

• Email integration: Stop wasting time in your inbox We offer two easy and time-saving ways to track email conversations. In addition, we'll connect your emails automatically to your contacts and deals, so you'll have a full overview of everything that's happening with a prospect in one place. You’ll save time and improve sales productivity.

Summary:

• Find more high-quality leads, more quickly, and grow your pipeline.

• Sales force automation allows you to streamline your sales processes so you can spend more time selling.

• Model your business in Salesforce and make smarter decisions with powerful analytics.

Summary:

No key features associated with this application.

Pricing:

• Credit card required: N/A

• $12 per user per month, with 30 days free trial.

FAQs:

Who are the main user groups of this service?

• Sales departments in small and mid-sized businesses.

What is this service generally used for?

• Pipedrive is used as a sales pipeline management tool.

What platforms does this service support?

• This solution works on both desktops and mobile devices, thanks to native iOS and Android applications.

What are some applications this service is commonly used in tandem with?

• Pipedrive is commonly used with dapulse, ActiveCampaign, and Userlike Live Chat.

Does this service integrate with any other apps?

• Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.

Does this service offer an API?

• It offers REST API.

Does this service offer guides, tutorials and or customer support?

• Support offered: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

No FAQs associated with this application.

FAQs:

Does this service offer guides, tutorials and or customer support?

• Support:

  • Phone support
  • Knowledge base
  • Customer success management
  • Academy
  • Community
  • ITIL/ITSM
Who are the main user groups of this service?
• • Enterprises
  • Mid-size companies
  • Startups
  • Small companies
What is this service generally used for?

• Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service:

  bpm'onlise sales - sales force automation software to manage the complete sales cycle — from lead to repeat sales.*

  *bpm'online service *- innovative customer service tools to deliver an exceptional customer experience.

  *bpm'onlie marketing *- multichannel marketing software to deliver demand generation excellence.

What are some applications this service is commonly used in tandem with?

• Integration:

  • Twitter,
  • Facebook,
  • Google Contacts and Calendars,
  • LDAP,
  • IMAP,
  • MS Exchange,
  • Google Maps,
  • OpenStreetMap,
  • MailChimp / Mandrill
Does this service offer multi-user capability (e.g. teams)?

• Software offers multi-user capability.

Does this service offer an API?

• Bpm'online provides open configuration and extensive API to allow any customizations and integrations required for your business.

What platforms does this service support?

• Platforms: Android, iOS, Mac, Windows, Web-based.

Publisher:

Publisher:

Publisher:

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies

• Web App

• iOS
• Android

Other:

Other:

• Personal
• Freelance
• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android