Compare Picnic vs DirectSuggest vs nGUVU

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Picnic

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About Picnic

More than simple "points & badges" gamification technology!

Picnic™ is a complete activity, gameplay, and contesting platform that instantly turns any website, Facebook page, mobile application, or online project into an engaging and richly interactive user experience.

This award-winning technology takes your community beyond the loyalty chasm, unleashing the full power of engagement and motivation to create communities that are more involved, committed, and loyal.

About DirectSuggest

DirectSuggest connects your decision makers directly to your employees and makes it simple for an employee to make suggestions. Using any computer or device, employees are able to make suggestions that could benefit your business in a range of ways. DirectSuggest is the modern version of the old fashion “suggestion box” with the assurance that ideas actually arrive where needed. Getting suggestions from the employees of your business is something that has been found invaluable by more than a hundred companies featured on a well-known undercover-broadcast reality television show. Each DirectSuggest suggestion is linked to the employee who made that suggestion and is delivered to the correct key decision maker. This prevents suggestions being “lost” at an intermediate managerial level in your business. It also allows decision makers to identify employees who could be valuable missing assets. In addition, DirectSuggest has a ranking system which allows all employees to vote and comment on suggestions. This encourages employee engagement through gamification and assists decision makers.

  • DirectSuggest makes it easy for employees to improve your business with their hands-on knowledge as well as giving you the ability to scout great talent.
  • DirectSuggest can be acquired for no more than 50 cents per employee. Pricing is based on the number of employees (FREE for organizations with under 50 employees).
  • DirectSuggest has a straight-forward user-defined matrix that assigns the proper decision maker to a set of filters to ensure that all suggestions are correctly reviewed. It allows you to set up who sees the suggestions to ensure that all suggestions are received by the proper person in your company.
  • DirectSuggest provides Excel CSV (.csv) file templates for importing company information making no business too large.
  • DirectSuggest optionally allows anonymous suggestions.
  • DirectSuggest helps connect knowledgeable employees to management through the suggestions that they make. Create an employee incentive program to get the most out of DirectSuggest.
  • DirectSuggest provides a web portal for administrators to set up and maintain departments, locations, employees, and gatekeepers. There are separate web pages for gatekeepers to receive, review, and reply to suggestions.
  • DirectSuggest has both a mobile app and web pages for employees to send suggestions and review suggestions made.
  • DirectSuggest has a built-in voting and comment system for suggestions encouraging employee engagement.

About nGUVU

nGUVU offers an employee engagement platform for contact centers. Using game mechanics, recognition & social media concepts, nGAGEMENT influences agents behaviors by leveraging peoples natural desire for competition, collaboration, achievement, status & recognition to build intrinsic motivation & improve employee engagement. nGAGEMENT is an immersive experience that empowers agents to self-manage and makes it fun for them to accomplish tasks that are at the core of their responsibilities.

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Features

  • API
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Sales Motivator

Summary

  • Created by renowned expert video game designers

  • "Comment Center" management system replaces loyalty programs, contesting systems, social media campaigns and more

  • Psychographic profiling through choice-based activities provides rich user insights

  • Enterprise integrations, service level agreements, scalable to massive audiences

  • Development and integration tools and templates get you up and running quickly

Summary

  • DirectSuggest makes it easy for employees to improve your business with their hands-on knowledge as well as giving you the ability to scout great talent.

  • DirectSuggest can be acquired for no more than 50 cents per employee. Pricing is based on number of employees (FREE for organizations with under 50 employees).

  • DirectSuggest has a straight-forward user-defined matrix that assigns the proper decision maker to a set of filters to ensure that all suggestions are correctly reviewed. Allows you to set up who sees the suggestions to ensure that all suggestions are received by the proper person in your company.

  • DirectSuggest provides Excel CSV (.csv) file templates for importing company information making no business too large.

  • DirectSuggest optionally allows anonymous suggestions.

  • DirectSuggest helps connect knowledgeable employees to management through the suggestions that they make. Create an employee incentive program to get the most out of DirectSuggest.

  • DirectSuggest provides a web portal for administrators to setup and maintain departments, locations, employees, and gatekeepers. There are separate web pages for gatekeepers to receive, review, and reply to suggestions.

  • DirectSuggest has both a mobile app and web pages for employees to send suggestions and review suggestions made.

  • DirectSuggest has a built in voting and comment system for suggestions encouraging employee engagement.

Summary

  • Employee Engagement Measurement & Improvement For Call Centers

  • Gamification for Call Centers

  • KPI & Performance Tracking

  • Performance Analytics Aligned With Employee Engagement

  • Contests, Challenges, Custom Employee Goals Related Automation

  • Training and Quizzes Automation

  • Unique Employee Engagement Measurement System - nGAGEMENT Points

  • Managers Console - Automation, Performance Tracking, Quality Measurement, and More

  • Quality Of Work Monitoring For Teams & Individual Agents

  • Trove Of Functionality That Allows Managers To Better Engage & Motivate Call Center Agents

Pricing

Basic

$500.00
1 server(s) / month
Included in plan:
  • An entry option for those new to customer loyalty & engagement
  • 10,000 active users
  • Authentication Social Login Basic Gamification Identity Management

Pro

$1,000.00
1 server(s) / month
Included in plan:
  • Integrated solution for advanced loyalty & motivation designs
  • 20,000 active users
  • Everything in Basic, Plus: Advanced Gamification Milestones & Quests Prizing & Rewards

Enterprise

$2,500.00
1 server(s) / month
Included in plan:
  • Full-featured loyalty, engagement, and contesting platform ​
  • 50,000 active users ​
  • Everything in Pro, Plus: Dedicated Cluster Campaign Manager Real-time Reporting

Pricing

Less than 50 Employees

Free
Included in plan:
  • Full DirectSuggest Access

51-99 Employees

$0.50
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

100-249 Employees

$0.45
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

250-499 Employees

$0.40
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

500-999 Employees

$0.35
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

1,000-2,499 Employees

$0.30
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

2,500-4,999 Employees

$0.25
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

5,000-9,999 Employees

$0.20
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

10,000-19,999 Employees

$0.15
1 user(s) / month
Included in plan:
  • Full DirectSuggest Access

20,000 or more Employees

$2,500.00
Per Month
Included in plan:
  • Full DirectSuggest Access

FAQs

    What is this service generally used for?
  • Active engagement of a customer/employee community

  • Does this service offer an API?
  • Yes

  • Who are the main user groups of this service?
  • Brands and organisations seeking to increase the motivation, loyalty, and engagement of their customer/employee communities

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • What platforms does this service support?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service integrate with any other apps?
  • The solution is provided as a Platform as a Service (PaaS) and can be integrated with just about any other system through the integration API and SDK's

FAQs

    Does this service offer an API?
  • DirectSuggest does not currently offer an API.

  • Does this service integrate with any other apps?
  • DirectSuggest does not currently integrate with any other apps.

  • What is this service generally used for?
  • DirectSuggest is used for innovation and engagement through suggestions within an organization. Idea management is made easy through the suggestion box reimagined.

  • What platforms does this service support?
  • DirectSuggest is available on ANY Computer, Tablet, or Mobile Device.

  • Does this service offer multi-user capability (e.g. teams)?
  • DirectSuggest is intended for multi-user usage.

  • Does this service offer guides, tutorials and or customer support?
  • Yes we do! DirectSuggest offers set-up instructions, how-to tutorial videos, and customer support.

  • Who are the main user groups of this service?
  • DirectSuggest is intended for organizations of all sizes!

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
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Vendor Information

Founded:
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Based in:
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Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses Picnic
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Hungarian, Italian, Spanish
Regional Restrictions:
No restrictions.

Other

Who uses DirectSuggest
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses nGUVU
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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