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About PHPKB

PHPKB knowledge management software improves staff efficiency, customer satisfaction, and business service quality. With unique features like LDAP support, open-source code, multiple admin user levels, web-based content creation, document management, and versioning; it makes publishing, sharing, and collaborating on knowledge easily. PHPKB provides a world-class authoring experience and can be customized to meet the needs of small to large-scale enterprises.

It is the fastest, smartest way to share and manage your knowledge base content. Use it to share knowledge with others, publish and manage articles, white papers, user manuals, business processes, FAQs, online help, APIs, and any other type of information.

Some of the best in class features are:

  • User Groups & Private Categories – To secures confidential knowledge articles by allowing access to a certain group of users in the selected private categories.
  • User Management – Specific access is given depending on their role functionality. For example, Superuser, Editor, Writer, Member (Reader), etc.
  • Approval Workflow - Your knowledge base articles will require an editor to review them before publishing. Authors can create articles in the knowledge base but they remain pending approval by an editor or a superuser before publishing.
  • Feedback and Commenting – PHPKB allows your knowledge base users to comment on the particular article/documents. So, the concerned author will get notified and perform at the earliest.
  • Document Versioning - This feature helps to keep a record of every update made to the knowledge articles and you have the possibility to perform an audit trail for the revision and roll back to any of the other older versions.
  • Superfast Live Search - At PHPKB, you can search your knowledge base (in real-time) for articles that match the query. The most relevant articles are displayed in the list of suggestions to the user.
  • Reliability - Most knowledge managers choose PHPKB for its reliability - a self-hosted version that works from anywhere and a cloud-hosted version that prides itself with 99.98% of uptime. PHPKB is secure and stable enabling thousands of customers around the world to manage their knowledge base seamlessly.
  • Robust Features - Being robust with features and easily adapted to the company’s needs makes it a good choice for knowledge managers who don’t want to spend months transitioning to a new knowledge management software and training their employees to use it. PHPKB is the #1 choice for knowledge managers in software development companies, business corporations with teams spread around the globe.

Additional functions you may find helpful include the software’s bulk operation capability, API access, Event log, Single Sign-On (SSO), and import and export features.

About Zenkit Hypernotes

Hypernotes lets you express your knowledge in a natural way – easy to create, easy to expand, and – maybe most importantly – easy for others to understand. Everything is connected, and so is your knowledge: It forms a network. With Hypernotes you easily create a semantic network of your knowledge. Whether for personal use or for your business, it helps you collect your knowledge and share it with others.

Hypernotes has a built-in task management which lets you collaborate by assigning tasks and using comments, activities, and notifications. Of course, you can also see and manage your tasks in other Zenkit products like Base and To Do. Hypernotes is fully mobile and supports offline access so you can create content in the moment, wherever you are.

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Chat
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • History/Version Control
  • Multi-User
  • Notifications
  • Project Management

Summary

    No key features associated with this application.

Summary

    No key features associated with this application.

Pricing

Enterprise (MySQL) Edition

$585.00
once-off; 1 admin user; unlimited end users
Included in plan:
  • Everything in Standard Edition
  • API
  • File Sharing & Downloads
  • Access Log (Audit Trail)
  • Subscriptions
  • Country-wise Traffic Statistics
  • Tickets History
  • IP Based Access Restriction
  • LDAP Integration & Authentication
  • Single Sign-on (SSO)
  • Image OCR Search
  • 100+ Category Icons
  • Document Versioning
  • Version Comparison
  • Article Locking (Prevents Concurrent Editing)
  • Protected Articles under Public Categories
  • Periodic Review
  • Dynamic Columns (on Manage Sections)
  • OAuth Plugin

Standard Edition

$285.00
once-off; 1 admin user; unlimited end users
Included in plan:
  • 1 Admin User Account
  • Unlimited End Users
  • Unlimited Categories & Sub-categories
  • Unlimited Articles/Documents
  • Comments
  • Glossary Management
  • Users
  • Groups
  • Feedback & Ratings
  • Contact Form (Ticket Submission)
  • Fulltext Knowledge Base Search
  • Live Search Suggestions
  • Advanced Search
  • Asset Manager
  • WYSIWYG Content Authoring
  • Knowledge Base Statistics & Reports

Enterprise (MS SQL Server) Edition

$685.00
once-off; 1 admin user; unlimited end users
Included in plan:
  • Everything in Enterprise Edition

Pricing

Personal

Free
Included in plan:
  • Up to 2 Notebooks
  • Max 2 Members per Notebook
  • 600 MB for Files & Attachments
  • Activity History of 4 weeks
  • 3 Zenkit Suite Connections
  • Multi-level Outlining
  • Bi-directional linking
  • Tasks
  • Reminders

Business

$19.00
1 user(s) / month
Included in plan:
  • Unlimited Notebooks
  • Unlimited Members per Notebook
  • 60 GB for Files & Attachments
  • Activity History
  • 300 Zenkit Suite Connections
  • Multi-level Outlining
  • Bi-directional linking
  • Tasks
  • Reminders
  • Email to Notebook
  • Theme customization
  • Provisioning (SCIM)
  • SSO (SAML)
  • Activity auditing
  • Central user management
  • Additional payment options

Plus

$9.00
1 user(s) / month
Included in plan:
  • Up to 30 Notebooks
  • Max 30 Members per Notebook
  • 6 GB for Files & Attachements
  • Activity History
  • 30 Zenkit Suite Connections
  • Multi-level Outlining
  • Bi-directional linking
  • Tasks
  • Reminders
  • Email to Notebook
  • Theme customization
  • Provisioning (SCIM)

Business


1 user(s) / month
Included in plan:
  • Unlimited Notebooks
  • Unlimited Members per Notebook
  • Unlimited Space for Files & Attachments
  • Activity History
  • 3000 Zenkit Suite Connections
  • Multi-level Outlining
  • Bi-directional linking
  • Tasks
  • Reminders
  • Email to Notebook
  • Theme customization
  • Provisioning (SCIM)
  • SSO (SAML)
  • Activity auditing
  • Central user management
  • Additional payment options
  • Advanced identification management
  • Custom API limits

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes, the enterprise editions of PHPKB knowledge management software come with API that makes it easy to integrate PHPKB with other software applications. The API provides a RESTful interface with JSON-formatted responses to use knowledge base entities.

  • What platforms does this service support?
  • PHPKB is cross-platform compatible software and it can be installed on Windows, Linux, Unix, and other web servers.

  • Does this service integrate with any other apps?
  • Yes, PHPKB knowledge base software offers seamless integration with other cloud-based services such as Zendesk, Salesforce, Google Analytics, Wufoo, Olark, Tidio Chat, and many more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer 12 months of free customer support to all the customers. Our extensive knowledge base library contains guides, tutorials, and best practices to improve your customer support score.

  • What are some applications this service is commonly used in tandem with?
  • Customer Support Helpdesk

  • Who are the main user groups of this service?
  • All business verticals irrespective of the industry type can utilize knowledge management to get an edge over the competition.

  • What is this service generally used for?
  • PHPKB is used to set up and manage a knowledge base of frequently asked questions, common practices, business policies, and documents for sharing with staff and customers in a self-service manner.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • Yes, all of the above.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can collaborate inside Notebooks together.

  • Does this service offer an API?
  • Yes

  • What are some applications this service is commonly used in tandem with?
  • The entire Zenkit Suite.

  • What is this service generally used for?
  • Note-Taking, Knowledge-Management.

  • What platforms does this service support?
  • Web version, Apple iOS, Android, Microsoft, macOS, Windows, and Linux.

  • Who are the main user groups of this service?
  • Generally everyone who wants to improve their knowledge-management and note-taking.
    Also usable for enterprises of any size for knowledge sharing and similar.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
20

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Other

Who uses PHPKB
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Persian, French, Hebrew, Hindi, Indonesian, Irish, Italian, Japanese, Korean, Dutch, Portuguese, Russian, Spanish, Thai, Chinese
Regional Restrictions:
No restrictions.

Other

Who uses Zenkit Hypernotes
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
German, English, French, Italian, Korean, Portuguese, Russian, Spanish, Chinese
Regional Restrictions:
No restrictions.
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