Compare PhoneBurner vs AirGMS vs X5

X5

Telephony
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Crozscore:

92%
what is this?
96%
35%
interest rising

Crozscore:

77%
what is this?
90%
25%
interest falling

Crozscore:

79%
what is this?
37%
no significant changes
PhoneBurner screenshot view 4 more AirGMS screenshot X5 screenshot view 3 more

Software Description:

Our software handles repetitive and time-consuming tasks so agents can focus on what's important - talking to live prospects.

Log into our cloud-based software from anywhere. Make calls from any phone. No special equipment needed. PhoneBurer is easy to use, yet powerfully customizable to streamline your sales process. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort.

• Power dial up to 447% more contacts
• No "telemarketer delay"
• Drop voicemails in 1 click
• Send 1-click emails based on call result
• Tracks email & attachment opens, link clicks and more
• Monitor performance with robust reports and analytics
• Increase live answer rates with Local ID
• Manage an entire sales team from a single admin dashboard
• Integrate with your existing CRM or Salesforce, or use ours
• Import, manage, search, and sort leads with ease

No contracts. No setup fees. No per minute charges.

Try PhoneBurner absolutely free without a credit card.

Software Description:

AirGMS is an all-in-one guest management platform specifically for Airbnb businesses that allows users to control bookings and alterations, guest communications, as well as automate day-to-day operations. Users are able to operate all accounts using a single interface, with access to the same advanced functionality through the mobile web platform for managing on-the-go.
AirGMS enables users to prepare check-in/check-out instructions using the most used responses, and convert them into templates. Tailored messages can be sent to multiple guests at a time, with a single click. Users are also able to create automated ‘trigger’ messages that can be scheduled to be sent to visitors on a certain date and time.
The multi-calendar function allows users to view all future bookings and dates, make price adjustments and seasonal rate changes, and block out any dates the property is unavailable. The dashboard enables users to stay on top of daily check-ins and check-outs, keep track of when to send in the cleaning team, and any other important tasks.
Team management features allow users to give their cleaners and support staff access to the AirGMS platform to view their scheduled duties for each booking. Work orders can be assigned to specific members of the team, and allow for task completion confirmations.
AirGMS offers multi-platform synchronization enables property managers to sync all reservations, bookings, and calendar data from multiple third-party short-term rental booking platforms such as HomeAway, TripAdvisor, Booking.com, VRBO, and more.

Benefits

  • The multi-calendar dashboard feature gives users the opportunity to keep track of all day to day activities, check-ins, check-outs, and cleaning duties.
  • AirGMS enables users to connect multiple Airbnb profiles, eliminating the need to login/logout every time.
  • AirGMS helps increase popularity with guests, helping users to respond to inquiries more efficiently by automating and scheduling 'trigger' messages to guests.
  • The platform helps users prevent double-booking issues by letting users see if a single room was booked within a property, or the entire house has been rented out.
  • AirGMS allows users to view future dates and adjust prices on all bookings, across all properties, directly from the multicalendar dashboard.

Software Description:

X5 Cloud Contact Center is built to power outbound communication for contact centers, marketing and sales teams. This flexible solution is cloud-based, requiring agents to only have a computer, headset, and internet connection. Great for businesses with 5-150 agents. Ask about our built-in apps for the lead generation industry, advance call tracking, and broadcast (Voice Messaging, Ringless Voicemail, Text Campaigns and more).

Features:

  • Social-Media Integration
  • Sales Motivator
  • CRM Integration
  • Softphone
  • Call Disposition
  • Call Tracking
  • Marketing Automation
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Contact Sharing
  • API
  • Audience Targeting
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Multi-User
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Expense Tracking
  • Supplier Management
  • Data Export
  • Data Import
  • API
  • Organization Management
  • Budgeting
  • Data Visualization
  • External Integrations
  • Contact Management
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • Customer Management
  • Notifications

Features:

  • Custom Data Forms
  • Softphone
  • Call Tracking
  • Call Disposition
  • Call Recording
  • Data Export
  • Multi-User
  • Notifications
  • API

Summary:

  • Power dial up to 100 contacts per hour

  • No connection delays or awkward pauses

  • Nothing to download. No special equipment needed.

  • Increase live answer rates with Local ID

  • Drop voicemails and send emails in 1 click

  • Create custom dispositions to streamline worklows

  • Integrate with your CRM or Salesforce, our use ours

  • Monitor agent performance with reports and analytics

  • No contracts. No setup fees. 100% free trial.

  • Try it free without a credit card

Summary:

    No key features associated with this application.

Summary:

  • Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

  • X5 Cloud Contact Center is a flexible cloud-based solution, requiring agents to only have a computer, headset, and internet connection.

  • Make data driven decisions based on call completion and agent efficiency reports to increase campaign performance. X5 Cloud Contact Center is TCPA, FCC, and CRTC compliant when used correctly.

  • Voicepath, Designed to guide agents through conversations, VoicePath allows you to easily develop audio responses for inbound and outbound calls. Using VoicePath, agents are guided through conventional logic to navigate all potential call outcomes. Agents can simply press a number on their keyboard or screen to trigger custom pre-recorded dialogue, back and forth with customers.

  • VoiceAnalytics brings advanced world-class speech-to-text technology to Cloud Contact Center. Features include keyword spotting, transcription and archiving.

  • Enable Admins and Supervisors to stay connected from the floor, at home, or on-the-go.

  • Gain insight into metrics, including call completion and agent efficiency for performance optimization while lowering cost.

  • A solution that enables a seamless integration. It’s the perfect option for at-home and multi-location business models.

  • Transcribe and index uploaded audio/ video files efficiently in minutes, using our advanced speech-to-text technology.

Pricing:

  • Starting from: $67.50/month
  • Credit card required: No
    • $67.50/month - 7.5 hours of dialing (rollover)
    • $149/month - Unlimited dialing
    • Team accounts - Unlimited dialing rates discounted up to 50%

Regular (per listing)

$20.00
1 server(s) / month
Included in plan:
  • Multiple Airbnb accounts
  • Multi Chat
  • Message Templates
  • Airbnb calendar integration
  • External calendars via iCal
  • Cleaning Team Management

Pro

$40.00
1 user(s) / month
Included in plan:
  • Multiple Airbnb accounts
  • Multi Chat
  • Message Templates
  • Airbnb calendar integration
  • External calendars via iCal (VRBO, HomeAway)
  • Team Management (Cleaners)
  • Automatic Pricing Optimization (5 times a day)
  • One phone number per account

FAQs:

    Who are the main user groups of this service?
  • Our service is for sales professionals and teams who engage in outbound sales calls.

    Some industries we serve include:

    • Mortgage professionals
    • Insurance agencies
    • Telemarketing companies
    • IT, Software, & SaaS professionals
    • Appointment setting firms
    • Logistics
    • Fundraising and non-profits
    • Political campaigns
    • Solar sales

    Our clients range from individuals to small and large sales teams.

  • Does this service integrate with any other apps?
  • • Salesforce
    • Hubspot
    • Zapier

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes - one-on-one demos, webinars, video tutorials, and training are all available.

  • What are some applications this service is commonly used in tandem with?
  • • Salesforce
    • Hubspot
    • Zapier

  • What is this service generally used for?
  • • Sales Calls / Cold Calls
    • Lead Management
    • Pipeline Management
    • Email
    • Call Recording
    • Call Tracking
    • Sales Team Management

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support and online chat.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can invite team members to the app.

  • Who are the main user groups of this service?
  • Airbnb hosts with multible accounts

  • What is this service generally used for?
  • Airbnb guests management

  • What are some applications this service is commonly used in tandem with?
  • Integrates calendar from any third-party platform

FAQs:

    What platforms does this service support?
  • Mobile app, Chrome and Firefox.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Created for the lead gen industry, both Beacon and LeadBeam are powerful apps that work with X5 Cloud Contact Center. Or use an open API to integrate other popular software that your businesses relies on.

  • Does this service offer guides, tutorials and or customer support?
  • 96-100% Satisfaction for customer support rated by Zendesk.

  • Does this service integrate with any other apps?
  • We built X5 knowing that the power of this solution isn’t simply defined by the capabilities it can do on its own, but what it can do with the other tools your business relies on. X5 integrates with over 100 CRMs, in addition to other popular software solutions.

    Salesforce, Zendesk, Hubspot, SugarCRM, Onsite CRM, LeadMailbox, Zapier, BASE, Infustionsoft., National Data Systems, Insellerate, Velocify.

  • What is this service generally used for?
  • X5 Cloud Contact Center is built to power inbound and outbound communication for contact centers, marketing and sales teams.

  • Does this service offer an API?
  • Yes.

  • Who are the main user groups of this service?
  • Contact Centers and Small to Midsize Businesses.

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Other:

Who uses PhoneBurner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
Can be used anywhere, however dials can only be made to the United States and Canada.

Other:

Who uses AirGMS
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses X5
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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