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About PhoneBurner

PhoneBurner powers millions of monthly conversations for our clients. Our dialer software increases quality live interactions and handles repetitive outbound sales tasks so agents unlock more opportunities and close more deals.

PhoneBurner is intuitive and highly customizable software that blends calls + emails + SMS. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort. Leaders have the oversight they need to hold reps accountable, scale best practices, and drive performance KPIs.

• Have up to 4x more quality conversations
• Reduce risk of spam and increase answer rates
• No "telemarketer delay"
• Built-in Krisp AI powered noise reduction
• Leave voicemails in 1 click
• Send 1-click emails and SMS based on call result
• Tracks email & attachments
• Monitor performance with reporting and analytics
• Get call monitoring and live call coaching
• Improve call engagement with Branded Caller ID
• Manage an entire sales team from a single admin dashboard
• Automatically distribute leads to your team
• Build smart call sequences so reps thoroughly work leads
• Use our CRM or integrate w/ Salesforce, Zoho, and 150+ more

No contracts. No setup fees. No per minute charges.

Try PhoneBurner absolutely free without a credit card.

About Aspect Via

The cloud-based Customer Engagement software manages customer interactions, workforce, and self-service. The platform is an all-in-one solution for the entire enterprise around their customer engagement.

The platform's voice recording and quality management capabilities empower contact centers to catch and assess all customer interactions.

About ICTBRoadcast

ICTBroadcast is a unified communications auto dialer software and call center software, it features Voice, SMS, Fax and Email communications. It is an all one software solution based on open-source asterisk communications switch. ICTBroadcast features multiple dialing modes such as progressive dialing, predictive dialing, power dialing, preview dialing as well as manual dialing through WebRTC web phones. ICTBroadcast is also a complete inbound & outbound call center software solution features a variety of campaigns

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Scripting

Features

  • API
  • Calendar Management
  • Chat
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Forecasting
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Tracking
  • Click-to-Dial
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Lead Management
  • Lead Scoring
  • Multi-User
  • Notifications
  • Scheduling
  • Call Recording
  • Call Tracking
  • Call Disposition
  • Softphone
  • Automatic Call Distribution
  • Auto Dialer
  • Call Logging
  • Call Scripting

Summary

  • Reduce spam risk + increase live answer rates

  • Increase calls and live conversations up to 4x

  • Get instant connections - no "telemarketer's delay"

  • Drop voicemails, send 1-click emails and SMS

  • Automatically distribute leads to your team

  • Automate post-call workflows with custom dispositions

  • Monitor and coach reps live, record calls, and track performance

  • Increase call engagement with Branded Caller ID

  • Use our CRM or integrate with 150+ apps

  • No contracts. No setup fees. 100% free trial.

Summary

  • Live chat

  • Churn management

  • Analytics

  • Customer experience management

  • Self service portal

  • Real time reporting

  • IVR / voice recognition

  • CRM integration

  • Request assignment

  • Workflow management

Summary

    No key features associated with this application.

Pricing

  • Starting from: $149.00/month
  • Credit card required: No
  • Get unlimited dialing from $149/mo. Save 15% with an annual plan.

    Exclusive Features for Teams:
    * Dedicated Admin Portal
    * Easily Manage Seats and Permissions
    * Smart Lead Distribution
    * Real-Time Reports & Leaderboards
    * Live Call Monitoring & Coaching
    * Content Sharing for Rapid Setup
    * Dedicated Success Manager (Teams 5+)
    * Admin Account is Free Unless Engaged in Dialing

Single User - Unlimited Dialing

$149.00
1 user(s) / month
Included in plan:
  • Includes unlimited dialing
  • CRM (+ integrations available)
  • 1-Click Voicemails
  • Email Sending
  • Email, Link & Attachment Tracking
  • Custom Dispositions
  • Call Tracking & Analytics
  • Call Recording
  • Call Transfer
  • Phone and Email Support
  • Text Messaging (optional add-on)
  • Branded Caller ID (optional add-on)

Pricing

ICTBroadcast Enterprise Edition

Free
Included in plan:
  • auto dialer , predictive dialer, progressive dialer, power dialer, preview dialer and manual dialling
  • Multi tenant and Multiple campaigns types supported
  • Complete inbound / outbound call centre and contact centre operations
  • AMD & DNC & TCPA compliant
  • much more advance features

ICTBroadcast Service Provider Edition

$1,500.00
Life time license for one server with 50 channels with unlimited user and unlimited campaigns
Included in plan:
  • White label
  • Multi tenant
  • Blended call centre operations
  • Telemarketing campaigns of different types
  • Contact Centre operations
  • Billing and payment management system
  • REST APIs and CRM integeration
  • AMD & DNC , TCPA Complaint
  • Unified communications

FAQs

    Does this service integrate with any other apps?
  • • Salesforce
    • Hubspot
    • Zapier
    • Zoho
    • monday.com
    • Outreach
    • Nimble
    • SugarCRM
    • CallBlitz
    • Jungo
    • Developers API

    Integrate with over 150 top CRMs and apps.

  • What are some applications this service is commonly used in tandem with?
  • • Salesforce
    • Hubspot
    • Zapier
    • Microsoft Dynamics
    • Pipedrive
    • Zoho CRM
    • monday.com
    • Sugar CRM
    • Nimble
    • monday.com

  • Who are the main user groups of this service?
  • Our service is for sales professionals and teams who engage in outbound sales calls.

    Some industries we serve include:

    • Business Services
    • Financial Services
    • Mortgage professionals
    • Insurance agencies
    • Telemarketing companies
    • IT, Software, & SaaS professionals
    • Appointment setting firms
    • Logistics
    • Fundraising and non-profits
    • Political campaigns
    • Solar sales

    Our clients range from individuals to small and large sales teams.

  • Does this service offer guides, tutorials and or customer support?
  • Yes - one-on-one demos, webinars, video tutorials, and training are all available. Get award-winning support and onboarding from our US-based team.

  • What is this service generally used for?
  • • Sales Calls / Cold Calls
    • Lead Management
    • Pipeline Management
    • Email
    • SMS
    • Call Recording, Monitoring, & Coaching
    • Call Tracking
    • Sales Team Management

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What platforms does this service support?
  • Aspect Via is a cloud-based software.

  • Who are the main user groups of this service?
  • Main users of Aspect Via are organizations with 100 or more concurrent and named users.

  • Does this service offer an API?
  • Yes, Aspect Via offers API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • Integrations: Siebel, SAP, PeopleSoft, SalesForce, and social media platforms.

  • What is this service generally used for?
  • This service is generally used for Customer Engagement Management.

FAQs

    What are some applications this service is commonly used in tandem with?
  • call center inbound and outbound, auto dialers, voice based surveys, appointment reminders, contact centers, crm integrations and unified communications

  • Does this service offer an API?
  • Yes, it offer REST APIs

  • Does this service integrate with any other apps?
  • Yes, it offers rest api that can be used to integrate with any third party applications

  • Does this service offer guides, tutorials and or customer support?
  • Yes, guides , video tutorials and online demo are available

  • What is this service generally used for?
  • unified communications, contact center, call center and telemarketing

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, it is multi tenant and three level user management software

  • Who are the main user groups of this service?
  • telemarketers, contact centers, call centers, entrepreneurs, carriers, voip providers and internet telephony services providers

  • What platforms does this service support?
  • Web based software that is platform independent deployed on linux server

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
13.7k

Vendor Information

Founded:
-
Based in:
Phoenix
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5

Other

Who uses PhoneBurner
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
Can be used anywhere, however dials can only be made to the United States and Canada.

Other

Who uses Aspect Via
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Japanese
Regional Restrictions:
No restrictions.

Other

Who uses ICTBRoadcast
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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