Compare PhoneBurner vs 8x8 vs CloudTalk

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PhoneBurner 167 Auto Dialer	8x8 238 VoIP	CloudTalk 439 Telephony
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Crozscore 92% what is this? User Happiness: 95% Press Buzz: 46% User Trend: interest rising	Crozscore 86% what is this? User Happiness: 80% Press Buzz: 53% User Trend: interest rising	Crozscore 88% what is this? User Happiness: 87% Press Buzz: 48% User Trend: no significant changes
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About PhoneBurner PhoneBurner powers millions of monthly conversations for our clients. Our dialer software increases quality live interactions and handles repetitive outbound tasks, so agents book more meetings and close deals faster. Protect against spam flags and increase answer rates with ARMOR®. Our customers consistently achieve answer rates 2-3x the industry average. Blends calls + emails + SMS. Save time with one click voicemails and emails. Leaders can access call recordings and transcripts, monitor and coach live, and access cutting-edge reports to improve performance KPIs. Get award-winning support and ease-of-use: • Have up to 4x more quality conversations • Reduce risk of spam and increase answer rates • Connect with no "telemarketer delay" • Built-in Krisp AI powered noise reduction • Leave voicemails in 1 click • Send 1-click emails and SMS based on call result • Tracks email & attachments • Monitor performance with reporting and analytics • Get call monitoring and live call coaching • Improve call engagement with Branded Caller ID • Manage an entire sales team from a single admin dashboard • Automatically distribute leads to your team • Build smart call sequences so reps thoroughly work leads • Use our CRM or integrate w/ Salesforce, Zoho, and 150+ more No contracts. No setup fees. No per minute charges. Try PhoneBurner absolutely free without a credit card.	About 8x8 8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service. This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution. Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.	About CloudTalk CloudTalk is intelligent phone systems for sales and customer service teams working in startups, scale-ups, SMEs or eCommerce. 1000+ happy customers as DHL, Electronic Star or Kärcher use this software to boost the team results and overall customer experience. To ensure customer success, CloudTalk provides more than 50+ advanced calling features and seamless integration with the favorite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.). CloudTalk provides a user-friendly solution for: Customer Center (features as Real-time customer card, IVR menu, International numbers, Call Recording, Callback ...). Sales Team (features as Predictive dialer, Campaigns, Blacklist, Call monitoring, etc.) E-commerce (features as Real-time customer card, Call Recording, Call queuing and many more) Internal Communication (features as Call queuing, Business hours, Interactive Voice Response, Automated Call Distribution, etc.) Get started with a 14-day free trial and see CloudTalk in action. No credit card is required.
Features Analytics API Batch Permissions & Access Calendar Management Contact Management Contact Sharing Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Call Recording Call Tracking Call Disposition Softphone Automatic Call Distribution Auto Dialer Call Logging Call Scripting	Features 2-Factor Authentication API Chat Contact Management Contact Sharing CRM Integration Dashboard Data Export Data Import Data Visualization External Integrations File Transfer Multi-User Notifications Scheduling Video SMS Call Recording Call Tracking Call Disposition Softphone Click-to-Dial Report & Compliance Hardware Integration Mobile App Automatic Call Distribution Auto Dialer Call Logging Call Monitoring Call Scripting Interactive Voice Response Audio Recording	Features API External Integrations Multi-User Notifications Scheduling Call Recording Custom Data Forms Call Tracking Call Disposition Click-to-Dial
Summary Reduce spam risk + increase live answer rates Increase calls and live conversations up to 4x Get instant connections - no "telemarketer's delay" Drop voicemails, send 1-click emails and SMS Automatically distribute leads to your team Automate post-call workflows with custom dispositions Monitor and coach reps live, record calls, and track performance Increase call engagement with Branded Caller ID Use our CRM or integrate with 150+ apps No contracts. No setup fees. 100% free trial.	Summary Phone Number & Virtual Extension Unlimited Internet Fax Media Storage Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail	Summary No key features associated with this application.
Pricing Starting from: $165.00/month Credit card required: No Get unlimited dialing from $165/mo. Save 15% with an annual plan. Exclusive Features for Teams: * Dedicated Admin Portal * Easily Manage Seats and Permissions * Smart Lead Distribution * Real-Time Reports & Leaderboards * Live Call Monitoring & Coaching * Content Sharing for Rapid Setup * Non-Dialing Admin Seat is Free Single User - Unlimited Dialing $165.00 1 user(s) / month Included in plan: Includes unlimited dialing 1-Click Voicemails Calls + Emails + SMS Call Tracking & Analytics CRM (+ integrations available) Workflow Automation Award-Winning Support Industry Leading ARMOR® Spam Protection (*add on)	Pricing X2 Edition $25.00 1 user(s) / month Included in plan: Phone Number & Virtual Extension Unlimited Calling Zone: 14 Countries Unlimited Internet Fax i Media Storage: 1GB Mobile & Desktop Apps Virtual Office Analytics Essentials Business SMS Instant Messaging & Presence Voicemail HD Voice Secure Voice Single Sign On Audio & Video Conferencing with Meetings: 5 Participants Salesforce, Zendesk & Netsuite CRM Integration X5 Edition $35.00 1 user(s) / month Included in plan: Audio & Video Conferencing with Meetings: 25 Participants Media Storage: 5GB Unlimited Calling Zone: 32 Countries Call Recording Operator Switchboard X8 Edition $55.00 1 user(s) / month Included in plan: Unlimited Calling Zone: 46 Countries Media Storage: 10GB Audio & Video Conferencing with Meetings: 50 Participants Salesforce Analytics Virtual Office Call Quality Reporting & Analytics Virtual Office Analytics Supervisor Inbound Contact Center Outbound Contact Center Contact Center Visual IVR Contact Center Reporting & Analytics	Pricing Starter $20.00 1 user(s) / month Included in plan: Unlimited inbound & intracompany calls Click to call Automated call distribution Mobile app Unlimited call queuing International numbers (140+ countries) Call Flow Designer Essential $25.00 1 user(s) / month Included in plan: All Starter features, plus... Advanced analytics with unlimited history Real-time client dashboard One-to-one onboarding session Integrations to other systems Open API Unlimited concurrent calls Skill-based routing Smart queueing SMS/ Text Messages Workflow Automation Expert $40.00 1 user(s) / month Included in plan: All Essetial features, plus... Salesforce integration Power dialer Wallboards Dedicated account manager Speech to text Sentiment & CSAT score Call Monitoring Custom Quote-based plan Included in plan: All Expert features, plus... Custom onboarding Unlimited outbound calls (Flat rates) Enterprise-level security Developer support Custom reporting SLA
FAQs Does this service integrate with any other apps? • Salesforce • Hubspot • Zapier • Zoho • monday.com • Outreach • Nimble • SugarCRM • CallBlitz • Jungo • Developers API Integrate with over 150 top CRMs and apps. What are some applications this service is commonly used in tandem with? • Salesforce • Hubspot • Zapier • Microsoft Dynamics • Pipedrive • Zoho CRM • monday.com • Sugar CRM • Nimble • monday.com Who are the main user groups of this service? Our service is for sales professionals and teams who engage in outbound sales calls. Some industries we serve include: • Business Services • Financial Services • Mortgage professionals • Insurance agencies • Telemarketing companies • IT, Software, & SaaS professionals • Appointment setting firms • Logistics • Fundraising and non-profits • Political campaigns • Solar sales Our clients range from individuals to small and large sales teams. Does this service offer guides, tutorials and or customer support? Yes - one-on-one demos, webinars, video tutorials, and training are all available. Get award-winning support and onboarding from our US-based team. What is this service generally used for? • Sales Calls / Cold Calls • Lead Management • Pipeline Management • Email • SMS • Call Recording, Monitoring, & Coaching • Call Tracking • Sales Team Management Does this service offer an API? Yes Does this service offer multi-user capability (e.g. teams)? Yes	FAQs Does this service offer guides, tutorials and or customer support? Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Does this service offer multi-user capability (e.g. teams)? No. What is this service generally used for? This service is used as a business VoIP solution. What are some applications this service is commonly used in tandem with? It is commonly used in tandem with CRM applications. What platforms does this service support? 8x8 is a cloud-based software with Android and iOS native mobile apps. Does this service integrate with any other apps? Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage Who are the main user groups of this service? Main users of this service are medium-sized enterprises. Does this service offer an API? Yes, it offer API.	FAQs No FAQs associated with this application.
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 13.7k	Vendor Information Founded: - Based in: San Jose Employees: 1001-5000 Likes: Followers: 11.4k	Vendor Information Founded: - Based in: - Employees: - Likes: Followers:
Other Who uses PhoneBurner Personal Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Windows Macintosh Languages: English Regional Restrictions: Can be used anywhere, however dials can only be made to the United States and Canada.	Other Who uses 8x8 SMEs Desktop Platforms: Web App Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.	Other Who uses CloudTalk Startups SMEs Agencies Enterprises Desktop Platforms: Web App Windows Macintosh Mobile Platforms: iOS Android Languages: English Regional Restrictions: No restrictions.