About PhoneBurner
PhoneBurner powers millions of monthly conversations for our clients. Our dialer software increases quality live interactions and handles repetitive outbound sales tasks so agents unlock more opportunities and close more deals.
PhoneBurner is intuitive and highly customizable software that blends calls + emails + SMS. That means more calls, more live conversations, more callbacks and more closed deals - all with less effort. Leaders have the oversight they need to hold reps accountable, scale best practices, and drive performance KPIs.
• Have up to 4x more quality conversations
• No "telemarketer delay"
• Leave voicemails in 1 click
• Send 1-click emails and SMS based on call result
• Tracks email & attachments
• Monitor performance with reporting and analytics
• Get call monitoring and live call coaching
• Improve reach and call engagement with Branded Caller ID
• Manage an entire sales team from a single admin dashboard
• Automatically distribute leads to your team
• Build smart call cadences so reps thoroughly work leads
• Use our CRM or integrate w/ Salesforce, Zoho, and many more
No contracts. No setup fees. No per minute charges.
Try PhoneBurner absolutely free without a credit card.
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About 8x8
8x8 VoIP is unified communications and contact center solution. It is a complete platform that manages everything for all employees and customers. It is a fast and simple way to combine VoIP features with a high-quality phone service.
This solution is mainly used by small and medium-sized companies in industries such as healthcare, high-tech, manufacturing, retail, insurance, transportation, as well as by government and education institutions. Hosted VoIP business communications service offered by 8x8 service is proven to be more reliable and less expensive than any other traditional solution.
Other features that 8x8 has is web conferencing, Internet faxing, smartphone integration, HD voice, chat, voicemail, and many more. Additionally, there is standard compliance with PCI Data Security Standard, HIPAA, CPNI, ISO 27001 and ISO 9001.
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About CloudTalk
CloudTalk is intelligent phone systems for sales and customer service teams working in startups, scale-ups, SMEs or eCommerce. 1000+ happy customers as DHL, Electronic Star or Kärcher use this software to boost the team results and overall customer experience.
To ensure customer success, CloudTalk provides more than 50+ advanced calling features and seamless integration with the favorite tools (such a CRM, Helpdesk, or e-commerce platforms, etc.).
CloudTalk provides a user-friendly solution for:
- Customer Center (features as Real-time customer card, IVR menu, International numbers, Call Recording, Callback ...).
- Sales Team (features as Predictive dialer, Campaigns, Blacklist, Call monitoring, etc.)
- E-commerce (features as Real-time customer card, Call Recording, Call queuing and many more)
- Internal Communication (features as Call queuing, Business hours, Interactive Voice Response, Automated Call Distribution, etc.)
Get started with a 14-day free trial and see CloudTalk in action. No credit card is required.
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Pricing
- Starting from: $149.00/month
- Credit card required: No
Get unlimited dialing from $149/mo. Save 15% with an annual plan.
Exclusive Features for Teams:
* Dedicated Admin Portal
* Easily Manage Seats and Permissions
* Smart Lead Distribution
* Real-Time Reports & Leaderboards
* Live Call Monitoring & Coaching
* Content Sharing for Rapid Setup
* Dedicated Success Manager (Teams 5+)
* Admin Account is Free Unless Engaged in Dialing
Single User - Unlimited Dialing
$149.00
1 user(s) / month
Included in plan:
- Includes unlimited dialing
- CRM (+ integrations available)
- 1-Click Voicemails
- Email Sending
- Email, Link & Attachment Tracking
- Custom Dispositions
- Call Tracking & Analytics
- Call Recording
- Call Transfer
- Phone and Email Support
- Text Messaging (optional add-on)
- Branded Caller ID (optional add-on)
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Pricing
X2 Edition
$25.00
1 user(s) / month
Included in plan:
- Phone Number & Virtual Extension
- Unlimited Calling Zone: 14 Countries
- Unlimited Internet Fax i
- Media Storage: 1GB
- Mobile & Desktop Apps
- Virtual Office Analytics Essentials
- Business SMS
- Instant Messaging & Presence
- Voicemail
- HD Voice
- Secure Voice
- Single Sign On
- Audio & Video Conferencing with Meetings: 5 Participants
- Salesforce, Zendesk & Netsuite CRM Integration
X5 Edition
$35.00
1 user(s) / month
Included in plan:
- Audio & Video Conferencing with Meetings: 25 Participants
- Media Storage: 5GB
- Unlimited Calling Zone: 32 Countries
- Call Recording
- Operator Switchboard
X8 Edition
$55.00
1 user(s) / month
Included in plan:
- Unlimited Calling Zone: 46 Countries
- Media Storage: 10GB
- Audio & Video Conferencing with Meetings: 50 Participants
- Salesforce Analytics
- Virtual Office Call Quality Reporting & Analytics
- Virtual Office Analytics Supervisor
- Inbound Contact Center
- Outbound Contact Center
- Contact Center Visual IVR
- Contact Center Reporting & Analytics
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Pricing
Starter
$20.00
1 user(s) / month
Included in plan:
- Unlimited inbound & intracompany calls
- Click to call
- Automated call distribution
- Mobile app
- Unlimited call queuing
- International numbers (140+ countries)
- Call Flow Designer
Essential
$25.00
1 user(s) / month
Included in plan:
- All Starter features, plus...
- Advanced analytics with unlimited history
- Real-time client dashboard
- One-to-one onboarding session
- Integrations to other systems
- Open API
- Unlimited concurrent calls
- Skill-based routing
- Smart queueing
- SMS/ Text Messages
- Workflow Automation
Expert
$40.00
1 user(s) / month
Included in plan:
- All Essetial features, plus...
- Salesforce integration
- Power dialer
- Wallboards
- Dedicated account manager
- Speech to text
- Sentiment & CSAT score
- Call Monitoring
Included in plan:
- All Expert features, plus...
- Custom onboarding
- Unlimited outbound calls (Flat rates)
- Enterprise-level security
- Developer support
- Custom reporting
- SLA
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FAQs
Who are the main user groups of this service?
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Our service is for sales professionals and teams who engage in outbound sales calls.
Some industries we serve include:
• Business Services
• Financial Services
• Mortgage professionals
• Insurance agencies
• Telemarketing companies
• IT, Software, & SaaS professionals
• Appointment setting firms
• Logistics
• Fundraising and non-profits
• Political campaigns
• Solar sales
Our clients range from individuals to small and large sales teams.
What are some applications this service is commonly used in tandem with?
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• Salesforce
• Hubspot
• Zapier
• Microsoft Dynamics
• Pipedrive
• Zoho CRM
• monday.com
• Sugar CRM
Does this service offer guides, tutorials and or customer support?
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Yes - one-on-one demos, webinars, video tutorials, and training are all available. Get award-winning support and onboarding from our US-based team.
What is this service generally used for?
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• Sales Calls / Cold Calls
• Lead Management
• Pipeline Management
• Email
• SMS
• Call Recording, Monitoring, & Coaching
• Call Tracking
• Sales Team Management
Does this service integrate with any other apps?
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• Salesforce
• Hubspot
• Zapier
• Zoho
• Jungo
• Developers API
Integrate with over 150 top CRMs and apps.
Does this service offer an API?
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Yes
Does this service offer multi-user capability (e.g. teams)?
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Yes
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FAQs
Does this service offer guides, tutorials and or customer support?
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Support: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
Does this service offer multi-user capability (e.g. teams)?
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No.
What is this service generally used for?
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This service is used as a business VoIP solution.
What are some applications this service is commonly used in tandem with?
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It is commonly used in tandem with CRM applications.
What platforms does this service support?
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8x8 is a cloud-based software with Android and iOS native mobile apps.
Does this service integrate with any other apps?
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Integrations: Salesforce, Zendesk, Netsuite, Skype, Tenfold, Microsoft Outlook, Sugar CRM, Clearlogin, SalesExec, Xplenty, eAgent, ACT! by Sage
Who are the main user groups of this service?
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Main users of this service are medium-sized enterprises.
Does this service offer an API?
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Yes, it offer API.
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FAQs
No FAQs associated with this application.
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