Compare Parker Software vs Second CRM vs Intutel

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78%
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89%
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Crozscore:

54%
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25%
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Crozscore:

44%
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22%
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Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Software Description:

Intutel is a market intelligence cloud - a suite of monitoring & analytics tools to help brands/ marketers/market research companies to analyze a brand's overall online presence or to assess an industry.

  1. Social Media Monitoring:
  • audience insights: follower growth, most engaging users, influencers in your fans
  • post analysis: by day, hour, type of posts, optimal time,
  • user post analysis: response times, top posts from customers, sentiment analysis
  • brand strategy: timeline of popular topics
  • competitive benchmark: compare engagement metrics across competitors
  1. Search Monitoring:

Intutel Search Monitoring supports keyword rank tracking for 2 major search engines Google & Bing.

  • Accurate Assessment - We process millions of keywords every day to present you a more accurate industry benchmark of competitors, their strategies and to spot keyword opportunities for you.
  • Multi-Device Support - We can track SERP results by Desktop, Tablet or Mobile device of your choice
  • Local SEO Tracking - We can not only track location specific search results but also extract map result positions
  • Structured data - Search results today are richer than just position, know what is being highlighted on your listing or of competitors as rich snippets be it reviews, offers, prices
  • Higher Scale - We can track thousands of keywords on your account every day at an affordable price.
  1. Web Intelligence:

Intutel web intelligence supports tracking of brand positioning, conversations, and sentiment analysis

  • Engagement Metrics - Know your brand position across web, search, social markets.
  • Competition Benchmark - Know the industry benchmark and competitor landscape across search and social platforms.
  • Share of Voice - Know the audience perception and association of your brand and products.
  • Topic & Sentiment Analysis - Listen to the social audience with detailed sentiment analysis to create a better brand experience.

->How can Brands use Intutel

  1. Dedicated online market research for Quick and precise ‘pulse of the market’ information
  2. Augment traditional Monthly Reports with online insights (using a pull-based research) for brand association, positioning.
  3. Regular health check of brands or listening to customers across
  4. all online channels.

->How can Marketers use Intutel

  1. Seamless monitoring and measure of digital marketing efforts using dashboards & reports.
  2. Understand competition, the intensity of digital efforts and marketing strategies.
  3. Listening to customers across channels, a better understanding of the industry to devise a cross-channel marketing plan.

Features:

Features:

Features:

  • Data Export
  • Marketing Automation
  • Social-Media Integration
  • Brand Management
  • Analytics
  • Forecasting
  • Data Import
  • Dashboard
  • SEO
  • Multi-User
  • Data Visualization
  • Keyword Tracking

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Summary:

  • Market Reach through Digital

  • Measure Impact of Marketing Campaigns

  • Competitive Intelligence

  • Industry Insights

  • Product Launches

  • Competition Benchmarking

  • Campaign Monitoring

  • Social Listening

  • Brand Association

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

Starter-Social Analytics

$19.00
5 user(s) / month
Included in plan:
  • 1 Brand
  • 4 Channels
  • 3 Competitors per Brand

Basic-Social Analytics

$49.00
15 user(s) / month
Included in plan:
  • 3 Brands
  • 4 Channels
  • 3 Competitors per Brand

Professional- Social Analytics

$99.00
unlimited user(s) / month
Included in plan:
  • 5 Brands
  • 4 Channels
  • 5 Competitors per Brand

Enterprise

$199.00
unlimited user(s) / month
Included in plan:
  • 10 Brands
  • 4 Channels
  • 5 Competitors per Brand

Starter- Search Monitoring

$9.00
1 user(s) / month
Included in plan:
  • 200 Keywords
  • Upto 20 Keyword Positions
  • 2000 Max Hits
  • 2 Competitors
  • 1 Campaign

Basic- Search Monitoring

$79.00
1 user(s) / month
Included in plan:
  • 2000 Keywords
  • Upto 30 Keyword Positions
  • 20,000 Max Hits
  • 5 Competitors
  • 5 Campaign

Professional- Search Monitoring

$149.00
3 user(s) / month
Included in plan:
  • 5000 Keywords
  • Upto 50 Keyword Positions
  • 150,000 Max Hits
  • 10 Competitors
  • 20 Campaign

Enterprise- Search Monitoring

$499.00
10 user(s) / month
Included in plan:
  • 10000 Keywords
  • Upto 100 Keyword Positions
  • 1,000,000 Max Hits
  • Unlimited Competitors
  • Unlimited Campaign

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. For more info check our pricing packages

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide guides, tutorials and customer support with in-app messaging, mail as well as call support

  • What platforms does this service support?
  • Windows
    Mac
    Linux
    Web App

  • What is this service generally used for?
  • Intutel is an integrated market intelligence suite to enable better decisions in marketing. We transform brand & customer conversations into decision intelligence around owned, earned & paid media.

    “Intutel Search” helps marketers accelerate growth from organic & paid search by finding the right keyword segments to target. It allows monitoring of keywords, competition benchmark and industry assessment by segments/categories.

    “Intutel Social” provides deep dive analytics for a brand across social media platforms in one place.

    “Intutel Intelligence” provides user perception of a product, brand or its marketing message. It extends the benefits of social intelligence for a brand to consumer chatter in the industry across the web in all formats - reviews, forums, blogs, news & search.

  • Who are the main user groups of this service?
  • Our analytics and monitoring tools are used by marketing managers at small to medium businesses. We also have few agencies who have white-labeled the product. Respective account managers use the product for their clients.

    Intutel Web Intelligence is being used by market research companies and large agencies to assist their clients in brand positioning, measuring campaign success and to assess new markets before launch. The report created by them is eventually consumed by brand managers.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
56.3k
Followers:
26.3k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
39
Followers:
320

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, Chinese, Thai, Vietnamese, English, Indonesian
Regional Restrictions:
No restrictions.

Other:

Who uses Intutel
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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