Compare Parker Software vs Meltwater vs Cloudera

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78%
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89%
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75%
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83%
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Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Software Description:

Meltwater is media monitoring software that analyzes a huge number of posts daily, mainly social media platforms, blogs, and news sites. Insights that Meltwater provide are a useful resource to make an informed decision to strategically drive the brand's perception. The monitoring is performed in a real-time manner, so users can track their brand, the competition, and relevant news. The data can also be used in defining a successful marketing strategy, and to build and maintain meaningful relationships.

The core of this platform is its search function. It allows users set three keywords per search, recommends phrases related to chosen keywords, and adds filters to results. Moreover, it is able to assigns sentiment to a given article, determining whether the post is positive, negative or neutral.

Software Description:

Cloudera is an Apache Hadoop platform that processes big data and fulfills business intelligence needs for organizations. It provides a unified storage, processing, and an analytics platform.

This software enables organizations to understand their clients and to learn from their actions to give a more personalized interaction. Understanding customers' needs is a needed for better product and service engagements.

With Cloudera, analytic professionals have everything they need to fully understand a mass amount of data, as well as to ask bigger questions and extract the answers. This gives companies high-value insight that helps businesses become more relevant to their users and strengthens their brand

Features:

Features:

  • Social Media Monitoring
  • Notifications
  • Multi-User
  • Data Import
  • Data Export
  • Data Visualization
  • Keyword Tracking
  • Calendar Management
  • Audience Targeting
  • Analytics
  • Dashboard
  • Scheduling

Features:

  • Dashboard
  • Notifications
  • External Integrations
  • Data Import
  • Data Export
  • Forecasting
  • Data Visualization
  • Data Mining
  • Analytics

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Summary:

  • Over 300 million social media conversation.

  • Filters by topic, social media channel, language, geography.

  • Unified inbox.

  • Influencer search.

  • Consolidated search.

  • Media exposure measurement.

  • Gauge sentiment.

  • Competitor comparison.

  • Trending themes.

  • Track ongoing conversations.

Summary:

  • Cluster management

  • Resource management

  • Support for CDH 4 and CDH 5

  • Automated deployment and readiness checks

  • Installation from local repositories

  • Rolling upgrade of CDH

  • Service and configuration management

  • Configuration audit trails

  • Client configuration management

  • Kerberos authentication

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

FAQs:

    What is this service generally used for?
  • It is generally used for media intelligence.

  • Who are the main user groups of this service?
  • Main users of Meltwater are SMEs and large enterprises.

  • Does this service integrate with any other apps?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Knowledge Base, Tickets, Phone Support.

  • What platforms does this service support?
  • This is a web-based platform, with Android and iOS apps available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media platforms.

  • Does this service offer an API?
  • No.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Phone Support, Training, Videos, Email Support.

  • What is this service generally used for?
  • This service is used for transforming complex data into clear and actionable insights.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Cloudera are companies within the Global 8,000, typically with annual revenues above $1B US.

  • What platforms does this service support?
  • This is a web-based platform.

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
25.8k

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Palo Alto
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.

Other:

Who uses Meltwater
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, Portuguese, Danish, Swedish, Norwegian, English, Spanish, Chinese, Japanese, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Cloudera
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
French, German, English, Korean, Spanish, Italian, Chinese, Japanese
Regional Restrictions:
No restrictions.
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