Compare Parker Software vs Bornevia vs Intutel

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Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

Intutel is a market intelligence cloud - a suite of monitoring & analytics tools to help brands/ marketers/market research companies to analyze a brand's overall online presence or to assess an industry.

  1. Social Media Monitoring:
  • audience insights: follower growth, most engaging users, influencers in your fans
  • post analysis: by day, hour, type of posts, optimal time,
  • user post analysis: response times, top posts from customers, sentiment analysis
  • brand strategy: timeline of popular topics
  • competitive benchmark: compare engagement metrics across competitors
  1. Search Monitoring:

Intutel Search Monitoring supports keyword rank tracking for 2 major search engines Google & Bing.

  • Accurate Assessment - We process millions of keywords every day to present you a more accurate industry benchmark of competitors, their strategies and to spot keyword opportunities for you.
  • Multi-Device Support - We can track SERP results by Desktop, Tablet or Mobile device of your choice
  • Local SEO Tracking - We can not only track location specific search results but also extract map result positions
  • Structured data - Search results today are richer than just position, know what is being highlighted on your listing or of competitors as rich snippets be it reviews, offers, prices
  • Higher Scale - We can track thousands of keywords on your account every day at an affordable price.
  1. Web Intelligence:

Intutel web intelligence supports tracking of brand positioning, conversations, and sentiment analysis

  • Engagement Metrics - Know your brand position across web, search, social markets.
  • Competition Benchmark - Know the industry benchmark and competitor landscape across search and social platforms.
  • Share of Voice - Know the audience perception and association of your brand and products.
  • Topic & Sentiment Analysis - Listen to the social audience with detailed sentiment analysis to create a better brand experience.

->How can Brands use Intutel

  1. Dedicated online market research for Quick and precise ‘pulse of the market’ information
  2. Augment traditional Monthly Reports with online insights (using a pull-based research) for brand association, positioning.
  3. Regular health check of brands or listening to customers across
  4. all online channels.

->How can Marketers use Intutel

  1. Seamless monitoring and measure of digital marketing efforts using dashboards & reports.
  2. Understand competition, the intensity of digital efforts and marketing strategies.
  3. Listening to customers across channels, a better understanding of the industry to devise a cross-channel marketing plan.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

  • Data Export
  • Marketing Automation
  • Social-Media Integration
  • Brand Management
  • Analytics
  • Forecasting
  • Data Import
  • Dashboard
  • SEO
  • Multi-User
  • Data Visualization
  • Keyword Tracking

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Market Reach through Digital

  • Measure Impact of Marketing Campaigns

  • Competitive Intelligence

  • Industry Insights

  • Product Launches

  • Competition Benchmarking

  • Campaign Monitoring

  • Social Listening

  • Brand Association

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

Starter-Social Analytics

$19.00
5 user(s) / month
Included in plan:
  • 1 Brand
  • 4 Channels
  • 3 Competitors per Brand

Basic-Social Analytics

$49.00
15 user(s) / month
Included in plan:
  • 3 Brands
  • 4 Channels
  • 3 Competitors per Brand

Professional- Social Analytics

$99.00
unlimited user(s) / month
Included in plan:
  • 5 Brands
  • 4 Channels
  • 5 Competitors per Brand

Enterprise

$199.00
unlimited user(s) / month
Included in plan:
  • 10 Brands
  • 4 Channels
  • 5 Competitors per Brand

Starter- Search Monitoring

$9.00
1 user(s) / month
Included in plan:
  • 200 Keywords
  • Upto 20 Keyword Positions
  • 2000 Max Hits
  • 2 Competitors
  • 1 Campaign

Basic- Search Monitoring

$79.00
1 user(s) / month
Included in plan:
  • 2000 Keywords
  • Upto 30 Keyword Positions
  • 20,000 Max Hits
  • 5 Competitors
  • 5 Campaign

Professional- Search Monitoring

$149.00
3 user(s) / month
Included in plan:
  • 5000 Keywords
  • Upto 50 Keyword Positions
  • 150,000 Max Hits
  • 10 Competitors
  • 20 Campaign

Enterprise- Search Monitoring

$499.00
10 user(s) / month
Included in plan:
  • 10000 Keywords
  • Upto 100 Keyword Positions
  • 1,000,000 Max Hits
  • Unlimited Competitors
  • Unlimited Campaign

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes. For more info check our pricing packages

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we provide guides, tutorials and customer support with in-app messaging, mail as well as call support

  • What platforms does this service support?
  • Windows
    Mac
    Linux
    Web App

  • What is this service generally used for?
  • Intutel is an integrated market intelligence suite to enable better decisions in marketing. We transform brand & customer conversations into decision intelligence around owned, earned & paid media.

    “Intutel Search” helps marketers accelerate growth from organic & paid search by finding the right keyword segments to target. It allows monitoring of keywords, competition benchmark and industry assessment by segments/categories.

    “Intutel Social” provides deep dive analytics for a brand across social media platforms in one place.

    “Intutel Intelligence” provides user perception of a product, brand or its marketing message. It extends the benefits of social intelligence for a brand to consumer chatter in the industry across the web in all formats - reviews, forums, blogs, news & search.

  • Who are the main user groups of this service?
  • Our analytics and monitoring tools are used by marketing managers at small to medium businesses. We also have few agencies who have white-labeled the product. Respective account managers use the product for their clients.

    Intutel Web Intelligence is being used by market research companies and large agencies to assist their clients in brand positioning, measuring campaign success and to assess new markets before launch. The report created by them is eventually consumed by brand managers.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
2013
Based in:
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Employees:
2-10
Likes:
3.86k
Followers:
509

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Intutel
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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