Compare Parallels Desktop vs ManageEngine

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About Parallels Desktop

Parallels Desktop is the virtual machine software that lets you run Windows apps straight on OS X as if they were native. It is especially useful in cases when Mac users need access to a Windows environment for various tests.

Installation of this software is easy and fast, and after it is completed, Parallels offers the full functionality of Windows 10 on MacOS. It completes the seamless parallel transition between two operating systems, running one of them on a virtual machine.
Windows is the most frequent use of Parallels, but it also supports Ubuntu, Chromium, Android, CentOS, Debian, and Fedora.

Parallels works with existing Boot Camp installation, which adds a regular version of Windows 10 on a MacBook or iMac hardware. One of the most outstanding features of this software is that it delivers processing power to users' hardware, so they can run demanding applications with up to 128 GB vRAM and 32 vCPUs per virtual machine.

About ManageEngine

ManageEngine ServiceDesk Plus is cloud-based, or on-premises ITIL ready version Help Desk software, with numerous features. It integrates ticketing, asset tracking, service catalog, contract management, and knowledge base in one handy platform.

Thanks to its capability, this service helps IT support teams deliver premium service to its users at minimal cost. Furthermore, the Standard Edition is free for both the on-premise and on-demand use.

It also offers many codeless customizations and integrations with a vast number of IT management apps, helping organizations to boosts their IT sector's reputation among satisfied clients.

Features

  • 2-Factor Authentication
  • Anti-Virus
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • External Integrations
  • File Sharing
  • File Transfer
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection
  • Network Visualization

Features

  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • Customer Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Lead Management
  • Lead Scoring
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Time Management

Summary

  • Easy Setup

  • Run Windows and Mac Applications Side by Side

  • Switching from PC to Mac

  • Works with Boot Camp

  • Touch Bar Support for Windows Applications

  • Connect Devices

  • One-Click Tuning

  • Robust Performance

  • Optimized for macOS High Sierra

  • Download and Install Windows 10 in One Click

Summary

  • Flexible ticket management

  • Multiple channel support

  • Solid Knowledge Base

  • Self Service Portal with password security

  • Service Level Agreements

  • Flexible out-of-the-box integrations with 3rd party apps

  • Easy & effective asset management

  • Multi language support coupled with smooth API integration

  • Effective incident and problem management

  • Modifiable help desk system

Pricing

Home

$65.00
1 user(s) / month
Included in plan:
  • Optimized for macOS High Sierra
  • Download and Install Windows 10 in One Click
  • Retina Support for Windows Applications
  • Includes over 30 one-touch tools, including top-rated Presentation Mode and Download Video
  • Customize Touch Bar for Windows Applications

Pro

$100.00
1 user(s) / month

Pricing

Standard

Free
Included in plan:
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional

$395.00
1 user(s) / year
Included in plan:
  • Help desk management
  • IT asset discovery
  • Software asset management
  • Asset inventory reports
  • Purchase & contracts management

Enterprise

$995.00
1 user(s) / year
Included in plan:
  • Incident management
  • Problem management
  • Change management
  • IT project management
  • Service catalog
  • Asset management
  • CMDB (Available only on premises)

FAQs

    Who are the main user groups of this service?
  • Parallels is used by home, student, professionals, developers, small teams, business, and IT.

  • What platforms does this service support?
  • It is for MacOS operating systems.

  • What is this service generally used for?
  • It is used to run Windows applications on MacOS environment.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • FAQs, Forum, Online Support, Phone Support, Documentation, Webinars.

  • Does this service offer an API?
  • They offer an API available for use.

  • Does this service integrate with any other apps?
  • It integrates with:

    NetFlow, NCM, Oracle, SAP, Websphere, Desktop Central, OpManager, Advanced Analytics, ADManager Plus, ADSelf Service Plus, Zoho Reports, and others.

  • What platforms does this service support?
  • Cloud, On-Premise, Android, iOS, Windows

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with IT management apps.

  • What is this service generally used for?
  • This service is used as a help desk and asset management system.

  • Who are the main user groups of this service?
  • Main users are IT teams, helpdesk administrators, and service desk managers in Large Enterprises and SMEs.

Vendor Information

Founded:
1999
Based in:
Bellevue
Employees:
501-1000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other

Who uses Parallels Desktop
  • Personal
  • SMEs
Desktop Platforms:
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses ManageEngine
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Portuguese, Danish, Polish, Turkish, Norwegian, Finnish, Russian, Italian, Chinese, Arabic, Dutch, French, German, Japanese, Spanish, English, Swedish
Regional Restrictions:
No restrictions.
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