Compare Osmos Cloud vs Samanage

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Crozscore:

38%
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8%
interest falling

Crozscore:

86%
what is this?
89%
41%
interest falling
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Software Description:

We are changing the way that micro and small business owners manage their businesses by offering a simple, affordable and ready to use cloud ERP solution. Our mission is to simplify business management. More than 10 business modules + accounting + reports. Osmos is the one stop solutions for your business needs.

Software Description:

Samanage offers real cloud-based IT service desk and asset management software that helps companies govern their IT environment.
This service empowers organizations with an innovative ITSM platform that automates and simplifies their daily IT tasks.
Samanage is also the only ITSM solution that automatically pulls warranty information for all of the major hardware providers. Their clients can also go live operationally without any professional service support within minutes.

Features:

Features:

  • Dashboard
  • Inventory Tracking
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking
  • Analytics
  • Billing/Invoicing
  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Technical skills not required

  • No setup or downloading

  • Ready to use, just signup

  • Multi-users with credential management

  • Cloud based

  • 10 Modules, Reporting and Accounting

Summary:

  • IT Service Desk: Manages tickets and service requests, email integration of self-service portal.

  • Self-Service Portal: Employees can resolve their issues independently.

  • Contract Management: Tracking all contracts and software licences.

  • IT Asset Management: Management of every asset in the organization.

  • IT Service Catalog: Streamline available service requests and fulfillment processes.

  • Risk Detection: Scans software and hardware continuously for all issues.

Pricing:

  • Starting from: $15.00/month
  • Credit card required: Yes
  • Scaleable pricing. Visit Osmos Cloud for more details.

Pricing:

  • Credit card required: No
  • Pricing on Request: Customers receive customized price quotes based on number of accepted services.

FAQs:

    What is this service generally used for?
  • Business management

  • Who are the main user groups of this service?
  • Micro and SME's

  • Does this service offer an API?
  • Not for the moment

  • Does this service integrate with any other apps?
  • It is already integrated with Stripe

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, create users and assign credentials

  • What platforms does this service support?
  • Web based, access in any device with your browser

  • Does this service offer guides, tutorials and or customer support?
  • We offer youtube tutorials, customer support via chat and webinars

FAQs:

    Who are the main user groups of this service?
  • Main users are companies that employ between 100-3,000 people.

  • What is this service generally used for?
  • This service is generally used for IT Asset Management.

  • What platforms does this service support?
  • This service is web-based, and runs on Mac, Windows, and Linux. Mobile version works on any mobile device running iOS 4+, Android 2.1+, webOS 2, Windows Mobile, or BlackBerry 6, on mobile browser, without installing a native app.

  • What are some applications this service is commonly used in tandem with?
  • Samanage is the most commonly used with: Google apps; Zendesk; OneLogin; Okta; Email clients etc.

  • Does this service integrate with any other apps?
  • It integrates with over 200 cloud applications.

  • Does this service offer an API?
  • Their REST API allows customers and developers to expand and build on the Samanage platform.

  • Does this service offer guides, tutorials and or customer support?
  • Samanage offers their clients following support services: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
Montréal
Employees:
-
Likes:
820
Followers:
457

Publisher:

Founded:
2007
Based in:
Cary
Employees:
51-200
Likes:
Followers:

Other:

Who uses Osmos Cloud
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
Languages:
Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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