Compare OroCRM vs Nimble vs SAP CRM

OroCRM

CRM
 (9)

Nimble

CRM
 (11)

SAP CRM

CRM
 (22)
More Information More Information More Information

Crozscore:

80%
what is this?
98%
35%
interest rising

Crozscore:

91%
what is this?
100%
48%
no significant changes

Crozscore:

90%
what is this?
87%
62%
interest falling
OroCRM screenshot view 2 more Nimble screenshot view 6 more SAP CRM screenshot view 4 more

Software Description:

OroCRM is an open-source Customer Relationship Management (CRM) platform developed with ultimate flexibility to meet any business need. The solution offers robust customer management tools, powerful reporting & analytics, and a list of complementary third-party integrations. Customers can deploy the solution in either a SaaS/cloud environment or in an on-premise setup. Whether a business is a large multi-national entity or a mid-sized retailer, OroCRM is the best solution for leveraging customer data, building relationships, and increasing sales.

Software Description:

Nimble provides a smart and easy way to track, engage and nurture contacts as well as source new leads. It is easy to set-up and start using right away.

This service's strength is its social media integration. Nimble brings together all your salespeople’s social media accounts in one platform, to help them mine those networks for new customers and keep them on top of their contact’s social media activities.

Nimble organizes all email and social media contacts in one place, giving its users a 360 degree view of all of their connections. Then they can use this information to make recommendations on who to mark as important contacts and encourage to follow-up at specific times.

Software Description:

Customer relations in one integrated suite. All customer interactions, from calls, emails, social media, and live chat can be tracked, managed, and evaluated. Tasks and dates can be prioritized, follow-ups can be scheduled, and team selling supported, using the CRM.

SAP CRM is a customer relationship and engagement platform built to enhance users' engagement capabilities and enable them to provide smooth and personalized customer experiences at every opportunity and across multiple channels.

The software improves the sales and marketing, boosts customer engagement, drives sales, and streamlines order-to-cash processes, among others.

Features:

  • Dashboard
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Third-Party Plugins/Add-Ons
  • Notifications
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Forecasting
  • Contact Management
  • External Integrations

Features:

Features:

  • Audience Targeting
  • Data Visualization
  • Email Integration
  • API
  • Dashboard
  • Forecasting
  • Calendar Management
  • Task Scheduling/Tracking
  • External Integrations
  • Lead Scoring
  • Brand Management
  • Customer Management
  • Contact Management
  • Marketing Automation
  • Lead Management

Summary:

  • 360-degree view of your customer.

  • Unmatched flexibility and customizability.

  • Marketing segmentation engine.

  • Account, Lead, Opportunity, Campaign, and Case Management.

  • Powerful reporting engine.

  • Flexible workflows.

Summary:

  • Social Media Integration: It combines all user's social media accounts into a unified contact book & inbox.

  • Email: Users can have multiple different email accounts synced with Nimble and can view them all at once or each account separately. Sending emails from any of those accounts is as easy as selecting from a drop down.

  • Tags: Contacts can be based on categories such as ‘influencer’, ‘prospect’, ‘previous client’, ‘job title’, ‘industry’, ‘keep an eye on’, ‘synergy partner’ or whatever new list user wants to create.

  • History: All emails and social engagement are saved in Nimble contact records.

  • Notes: Nimble allows its users to take notes inside a contact and time stamps it with date and time.

  • Deals: Users can manage active deals and view won and lost deals. Inside each deal there is a view to related notes and gain intelligence on each contact that may be involved in that particular deal.

Summary:

  • On-Premise Deployment

  • Marketing Resource Management

  • Marketing Analytics

  • Campaign Management

Open-Source

Free
Included in plan:
  • All Basic Features

Enterprise Edition

$295.00
5 user(s) / month
Included in plan:
  • Contact Us For More Information

Pricing:

  • Credit card required: No
  • $15/month/user, with 14-day free trial.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes - we offer guides, online training, videos, and more. Check out our website for more resources.

FAQs:

    Who are the main user groups of this service?
  • Main users of Nimble are small and medium-sized businesses.

  • What is this service generally used for?
  • It is generally used for Customer Relationship Management.

  • What platforms does this service support?
  • Supported platforms: Linux, Mac, Windows, iOS & Android.

  • What are some applications this service is commonly used in tandem with?
  • Nimble is most commonly used together with: ActiveCampaign, Talkdesk, Freshdesk.

  • Does this service integrate with any other apps?
  • It integrates with: Quotroller, Desk, Freshdesk, Xero, Zoho CRM, PieSync, MailChimp, HubSpot, HootSuite, Wufoo, ActiveCampaign, Constant Contact, FreshBooks, Talkdesk , PandaDoc, Google Contacts, Zendesk, RightSignature, Highrise CRM, SocialBro, Mad Mimi, INinbox, WebMerge, Zapier, Aweber, Evernote, Podio, ClickDesk, Harvest, HipChat, Magento , Shopify, SugarCRM, SalesLogix, Nutshell CRM, NetSuite, Batchbook.

  • Does this service offer an API?
  • The Nimble platform offers access to their stored data via APIs.

  • Does this service offer multi-user capability (e.g. teams)?
  • They offer multi user accounts.

  • Does this service offer guides, tutorials and or customer support?
  • Support provided: User forums, FAQs, support tickets, weekly demos, and solution partners.

FAQs:

    Does this service offer an API?
  • Yes, SAP offers a set of public APIs.

  • Does this service offer guides, tutorials and or customer support?
  • SAP CRM offers Email Support, Phone Support, Live Chat, Training, Tickets, Videos, Help Documentation, and Tutorials.

  • What are some applications this service is commonly used in tandem with?
  • It is mainly used in tandem with marketing automation software, and purchasing and procurement solution.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • SAP CRM provides marketing solutions for big data analytics, segmentation, multichannel campaigns, loyalty, and resource management.

  • What platforms does this service support?
  • SAP CRM supports web-based applications, Windows, and Mac.

  • Who are the main user groups of this service?
  • The main user groups of SAP CRM are enterprises of all sizes.

  • Does this service integrate with any other apps?
  • Yes, it integrates with:

    Mule ESB, Anypoint Platform, Marketo, eBuyer Assist Procurement, SAP ERP, Sofon Guided Selling, and more.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
3.16k

Publisher:

Founded:
2009
Based in:
Southport
Employees:
11-50
Likes:
4.9k
Followers:
17.6k

Publisher:

Founded:
-
Based in:
Walldorf
Employees:
10001+
Likes:
Followers:
5.4k

Other:

Who uses OroCRM
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
German, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses Nimble
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses SAP CRM
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
Hindi, Chinese, Japanese, Italian, Dutch, German, Russian, Portuguese, Spanish, French, English
Regional Restrictions:
No restrictions.
Back to top