Compare OpsStack vs SherpaDesk vs Tanaza

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Crozscore:

81%
what is this?
73%
35%
interest rising

Crozscore:

80%
what is this?
90%
33%
no significant changes
OpsStack screenshot SherpaDesk screenshot view 5 more Tanaza screenshot

Software Description:

OpsStack is an integrated IT operations platform, for online and cloud systems. It combines a wide range of core IT Ops features, including:

  • Design & Build
  • Monitor & Alert
  • Troubleshooting
  • CMDB & Audit
  • Logging & Analyses
  • Automation
  • Docker & DevOps
  • Real-Time Top

and much more.

Software Description:

We’ll Improve Your Business, Without Disrupting It.
Track Time Across Your Business. Automatically Generate Invoices. Make Smarter Decisions.

Our customer management software allows you and your team to stay connected to your customers whether you are in the field, on the road, or simply don’t feel like firing up your computer. The mobile application makes it easy to manage support tickets, track time, and send invoices from the palm of your hand.

This gives companies the freedom to focus on growing their business, rather than just surviving.

Our tool helps resolve customer issues, accurately track billable and non-billable time, automate invoicing and manage project profitability.

KEY FEATURES
* HelpDesk Ticketing System - manage support tickets
* Communicate through the app in your email via SherpaDesk command codes
* Manage projects
* Attach files to projects and accounts
* Communicate within projects both internally and externally
* Data reporting to measure project profitability
* Maintain company assets
* Manually calculate depreciation of assets
* Manage employees
* Integrates with accounting solutions for automatic billing
* Track time via iPhone, Apple Watch, Desktop, Droid, Chrome Extension or Email
* Apply tracked time to set hourly rates
* Apply tracked time to projects or customers
* Create To-Do Lists

Software Description:

Tanaza is the first and only software for multi-vendor cloud-based WiFi management, allowing you to setup and monitor your clients' networks and their free and paid hotspots.

Tanaza features a captive portal with social login (Facebook login, with Like and check-in) and voucher-based authentication. Your clients will be able all sorts of data about the WiFi users, including personal and contact information (email, phone), social profiles, wifi usage data, and so on.

Public Wi-Fi is the best lead generation tool to quickly generate hundreds of contacts for your company and increase the awareness around your brand. The Tanaza Mailchimp connector allows you to add automatically any new email addresses gathered through Wi-Fi to a MailChimp list.

Tanaza supports a wide range of access points and gateways from different vendors: Tp-Link, D-Link, Mikrotik, Ubiquiti, Netgear, Openmesh, PowerCloud, Linksys, etc.

Features:

  • Notifications
  • Multi-User
  • Dashboard
  • External Integrations
  • Data Visualization
  • API

Features:

  • Project Management
  • Bug Tracking
  • Inventory Tracking
  • Google Apps Integration
  • Notifications
  • Calendar Management
  • External Integrations
  • Customer Management
  • Dashboard
  • Chat
  • Multi-User
  • Contact Management
  • Data Visualization
  • Email Integration
  • API
  • Data Export
  • Data Import
  • Time Management

Features:

  • Lead Management
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Contact Sharing
  • Data Import
  • Malware Protection
  • API
  • Data Export
  • Multi-User
  • Dashboard
  • Analytics
  • Contact Management
  • Audience Targeting
  • Email Integration
  • Social-Media Integration
  • Firewall
  • Data Visualization
  • External Integrations
  • 2-Factor Authentication
  • Project Management
  • Notifications
  • Customer Management

Summary:

  • Full-Lifecycle Operations Platform

  • Full-Stack

  • Fully-Integrated Cloud & Web Ops Toolset

Summary:

  • Complete professional service automation solution

  • Easily track time, manage support issue and monitor project profitability

  • Capture lost billable and non-billable time

  • Easy to use help desk solution built for small to medium size teams

Summary:

    No key features associated with this application.

Up to 10 Servers

Free
Included in plan:
  • All

1st Tech Free for Life

Free
Included in plan:
  • 1 technician license and full access to all features

Team

$39.00
user(s) / month
Included in plan:
  • All feature on our website

Basic - cloud management only

$4.50
unlimited user(s) / month
Included in plan:
  • Easy management of Wi-Fi APs
  • Centralized management, remote configuration and monitoring
  • Firmware for multi-vendor APs (upgrades included)
  • Up to 8 SSIDs per AP, unlimited concurrent users
  • Standard support
  • Quick replacement of broken APs and auto rollback

FAQs:

    What are some applications this service is commonly used in tandem with?
  • OpsStack is commonly used with Datadog, Slack, and AWS.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, for teams and MSP, too.

  • What platforms does this service support?
  • Linux, Open Source and AWS are best-supported, plus a wide array of Azure, Alicloud, Oracle, Windows, and much more.

  • Does this service integrate with any other apps?
  • AWS, Slack, Zabbix, Datadog, Terraform.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, documentation, help, and on-boarding.

  • Who are the main user groups of this service?
  • On-line Web, App, and SaaS companies - anyone running medium to large-scale Internet operations.

  • What is this service generally used for?
  • Design, build, manage, monitor, troubleshoot, audit and optimize Internet systems.

  • Does this service offer an API?
  • Yes, though still in development and testing.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes, you can find the wiki on our GitHub repository.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SherpaDesk is a web-based solution and works on all major browsers.

  • What is this service generally used for?
  • SherpaDesk is a complete professional service management solution allowing time tracking, support management, project monitoring and invoicing. With deep integration into QuickBooks, Xero and FreshBooks makes the SherpaDesk the best solution for small to medium size business to run their business.

  • Who are the main user groups of this service?
  • SherpaDesk focuses on professional service organizations where time is their key revenue driver. This would include software developers, graphic designers, consultants, IT support and manage service providers.

  • What are some applications this service is commonly used in tandem with?
  • QuickBooks
    QuickBooks Online
    Xero
    FreshBooks
    Salesforce
    Google
    Microsoft 365

FAQs:

    Does this service integrate with any other apps?
  • Tanaza is already integrated with Mailchimp, the marketing automation application.

  • What is this service generally used for?
  • Tanaza is a software used for Wi-Fi management, and also for the creation and the monitoring of social hotspots.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • The main user groups of Tanaza are MSPs, VAR, VAD, and end users.

  • What platforms does this service support?
  • Tanaza is based on the cloud (AWS).

  • Does this service offer guides, tutorials and or customer support?
  • Yes, Tanaza offers contents for its partners to learn how to use the software and help them to grow.

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Tanaza can be used together with MailChimp (Marketing application), and Web content filtering.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Francisco
Employees:
11-50
Likes:
2.21k
Followers:
1.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses OpsStack
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses SherpaDesk
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Tanaza
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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