Compare Oplift vs Bazaarvoice vs Falcon.io

More Information More Information Visit Website

Crozscore:

44%
what is this?
15%
interest falling

Crozscore:

85%
what is this?
78%
51%
interest rising

Crozscore:

91%
what is this?
92%
40%
interest rising
Oplift screenshot view 4 more Bazaarvoice screenshot view 3 more Falcon.io screenshot view 4 more

Software Description:

Oplift is a multi-award winning employee app for organisations looking to improve their customer service, employee experience, boost internal communications, or support HR and compliance. Oplift is created with the user in mind so it is incredibly easy to use.

Forget about your clunky, outdated learning management system (LMS) and intranet. Replace it with Oplift Engage, one simple platform that has everything you need in one place.

The Oplift platform is comprised of 5 services:

Oplift Engage - The hub of your business

Everything your staff need in an instance, anytime, anywhere on their mobile devices. The platform gets your internal comms read, improves compliance with checklists, connects teams through more efficient communications, improves the consistency of operations and tasks across your business, and increases staff knowledge with microlearning.

Oplift Review - Management tool

Designed to easily assess people locations or things wherever you are. Collect insights and gather oversights for each area and person within your organisation.
Find trends and issues across your whole business.

Oplift Albert - Learning tool

Quick gamified learning to keep employees knowledge topped up all the time. 65% of employees play in their own time, and 97.5% like or love playing Albert.

Oplift Scan - Secure scanning tool

Improve security of all customer information with our scanning app. It allows you to capture sensitive information which can be sent to the relevant places, and then it is then automatically deleted.

Oplift Extend - Bespoke solutions

Designed specifically for your individual business needs - iPad POS systems, e-learning game apps, scanner apps and more. Enquire to find out how we can help you.


Oplift is used throughout 150 Virgin Media stores across the whole of the UK, and has given us the title of:

• 'Best use of technology'​ and highly recommended for 'best use of training'​ in employee engagement at the 2017 Engage Awards.

• 'Best customer service programme'​ at the 2017 TJ Awards.

• 'Overall Winners'​ & 'Technology Project of the Year'​ for the Retail Systems 2016 Awards.

• 'App Design Winners'​ for the Design 100 2015 Awards.

Benefits:
* All admin can be done on the shop floor - no need to schedule time for back office.
* 20% more space for sales opportunities as traditional desktop terminals can be removed.
* Reduce the time it takes to do workplace checklists by 80%.
* 65% of employees play our e-learning game in their own time.
* 97.5% like or love playing our e-learning game.
* Virgin Media saw an increase of 7.4% in their knowledge rating from customers in just three months.
* Along with a 2.2% average increase in sales month-over-month.
* A customer’s region with the highest Oplift usage saw the highest customer satisfaction level.
* Less money spent on training, employees become more independent in their learning.
* One customer’s internal comms team could refocus an entire role due to automations in Oplift.
* Can be used on employees own devices no need to invest in new devices for company information.

If you want to revolutionize your brick and mortar estates like Virgin Media did, contact us now.

Software Description:

With Bazaarvoice, users can discover and approach customers and offer them trusted contests. The main purpose of this solution is that retailers and big brands can acquire new clients by sharing customer-generated content.

Bazaarvoice makes the most of its technology to obtain unique data and insights that are later used for targeting audience and personalizing ads. Content that is shared consists of reviews, ratings, videos, photos, and other experience-based material. If this content is adequately leveraged, it can be the basis for increasing sales and building brand loyalty.

Retailers can send customers email messages so they can quickly reach their review submission page, or they can publish it on Google seller ratings. Other benefits of this program include awareness on the: online retail sales increase, in-store retail sales influence, customer insights, the success of new products, and more.

Software Description:

Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Features:

  • Employee Incentive Management
  • 360 Degree Feedback
  • Employee Onboarding
  • Employee Engagement
  • Inventory Tracking
  • Email Integration
  • Data Visualization
  • API
  • Data Export
  • Data Import
  • External Integrations
  • Dashboard
  • Multi-User
  • Notifications

Features:

  • Notifications
  • Dashboard
  • API
  • External Integrations

Features:

  • Multi-User
  • Data Export
  • Multi-Account
  • API
  • Data Visualization
  • Social-Media Integration
  • Keyword Tracking
  • Audience Targeting
  • Social Media Monitoring
  • Calendar Management
  • Scheduling

Summary:

  • Works on corporate and personal devices

  • Speeds up operations

  • Ensures operations are consistent

  • Microlearning which flexibly integrates into staff's day

  • Improves customer service

  • Reach employees anytime, anywhere

  • Gamification to make learning fun

  • Stay compliant in the easiest way possible

  • Quick reporting

Summary:

  • Ratings and Reviews

  • Questions and Answers

  • Seller Ratings

  • Moderation

  • Fraud Detection and Protection

  • ROI Measurement

Summary:

  • Manage all channels on one platform

  • Schedule and publish in the Editorial Calendar

  • Social media monitoring with 4.8 million online sources

  • Collate all customer interactions in individual profiles

  • Aggregate customer profiles for targeting

  • Single inbox for all customer engagement

  • Create responsive web pages

  • Priority algorithm ranks incoming messages

  • Mobile friendly content previewing

  • Dedicated support and consultancy services

Pricing:

  • Credit card required: No
  • Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.

FAQs:

    What are some applications this service is commonly used in tandem with?
    • Slack
    • Salesforce
    • Jabber
  • Does this service integrate with any other apps?
  • Oplift can link to other apps in the dashboard and we can take in data from other systems.

  • Does this service offer an API?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • We provide a blog which has useful articles and guides. Support is available over the phone and in app.

  • Who are the main user groups of this service?
  • Made for non-desk workers, mainly large enterprises to enable workforces to communicate, connect, and manage operations giving them the tools they need to deliver the best customer service possible.

  • What platforms does this service support?
  • iOS, Android and web.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different users add teams.

  • What is this service generally used for?
    • Employee engagement
    • Increase productivity
    • Improve retail operations
    • Connect and inform non-desk employees
    • Connect, provide consistency and alignment for large enterprises
    • Make workforces compliant
    • Improve health and safety
    • Gain insights
    • Motivate employees
    • Digital transformation
    • Improve customer service
    • Improve employee experience
    • Increase employee knowledge
    • Learning and development
    • Employee training

FAQs:

    Who are the main user groups of this service?
  • Main users of Bazaarvoice are big brands and retail websites.

  • What platforms does this service support?
  • This is a web-based software.

  • Does this service offer an API?
  • Yes, it offers API.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with social media, analytics, and CRM applications.

  • What is this service generally used for?
  • This service is generally used to collect and publish authentic feedback from customers.

  • Does this service integrate with any other apps?
  • Bazaarvoice provides integration with Facebook, Twitter, Adobe Analytics, Google Analytics, Salesforce Commerce Cloud, Magento, IBM WebSphere Commerce, SAP.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Knowledge Base, Live Support, Phone Support, Email Support, Account Manager.

FAQs:

    Who are the main user groups of this service?
  • Medium-sized and enterprise companies across a broad array of industries.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • Does this service integrate with any other apps?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • What platforms does this service support?
  • Native mobile apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Social media management and marketing, customer data management.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Austin
Employees:
501-1000
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Copenhagen V
Employees:
201-500
Likes:
Followers:

Other:

Who uses Oplift
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bazaarvoice
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Falcon.io
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top