Compare OPINIA Census vs Feedbackify vs Medallia

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Crozscore:

67%
what is this?
36%
interest falling

Crozscore:

86%
what is this?
46%
no significant changes
OPINIA Census screenshot view 2 more Feedbackify screenshot Medallia screenshot view 5 more

Software Description:

No more noise, clutter, and unnecessary manpower when it comes to crunching the numbers. Census is here to make your life easier. Companies that listen to their customers grow faster and we let you do that in the most simplified yet effective way. We let you collect, visualize and represent data to to know how you can improve the current system. OPINIA Census is a platform that makes it easy for you to listen to your customers and find & fix problems. With a cross-platform compatibility, it allows you to connect with you customers through every touch point- web, phone and personal.

Engage seamlessly with your audience easily via multiple data collection methods. Understand their responses as a whole or discover user response patterns via segmented graphs and compare trends changes. Survey responses do not get limited to one platform and you are given multiple methods of getting customer feedback. Your data can be broken down based on different parameters/criterias/to evaluate responses better. Download ZIP files of your surveys & responses so you can fit the data to your current processes, or choose from defined in-app filters & vizualisations.

OPINIA Census is an in-house product of Thirty Six Labs Pvt Ltd, a strategic business unit of Thirty Six Groups.

A leading product development and IT outsourcing company that offers software development to startups, software product development companies, digital agencies and enterprises to help simplify their outsourcing experience and reduce cost and time-to-market.

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Medalia is a feedback and customer experience solution used by medium-sized and large enterprises including world's most known brands. It is able to get customers' feedback from various sources such as web, social media, mobile, and customer service.

Users can make the most of this technology to make online reviews and testimonials, get insights, and create the company-wide CRM system. Medallia can be a valuable part of organizations' brand reputation management programs. Teams can use it for co-operating on open tickets about essential customers' issues.

Medalia delivers solutions that embed the clients' pulse and empowers staff with the customer data as well as insights and tools they need to improve every experience. Its components include Experience Data, Analytics Engines, Action Management, and Enterprise Grade.

Features:

  • Notifications
  • Data Export
  • Data Import
  • Data Visualization

Features:

Features:

  • Analytics
  • Notifications
  • API
  • External Integrations
  • Data Export
  • Data Import
  • Data Visualization
  • Dashboard
  • Review Monitoring
  • Net Promoter Score

Summary:

  • Custom Path Survey

  • Filters & Breakdown on Questions Asked

  • Share Like a Pro

  • Export and Sync

  • Amazing Data Visualization

  • Versatile Data Collection

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Data Collection

  • Data Integration

  • Mobile Feedback

  • Dashboarding

  • Benchmarking

  • Push Reporting

  • Customer Recovery

  • Interactive Analytics

  • Text Analytics

  • Goal setting

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • No.

  • What is this service generally used for?
  • This service is used as SaaS Enterprise Feedback Management and Customer Experience Management solution.

  • What platforms does this service support?
  • This is a web-based software with Android and iOS native apps offered.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • Does this service integrate with any other apps?
  • Integrations: Compete Club Management, Slack, Marketo, G Suite.

  • Does this service offer an API?
  • Yes, it offers RESTful APIs.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Training, Email Support, Phone Support.

  • Who are the main user groups of this service?
  • Main users of Medallia are medium-sized and large enterprises in following industries: Automotive, Hospitality, Insurance, Public Sector, Retail, Retail Banking, Telecommunications.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Mateo
Employees:
1001-5000
Likes:
4.47k
Followers:

Other:

Who uses OPINIA Census
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Hindi
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Medallia
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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