Compare OPINIA Census vs Intercom vs Formilla

More Information More Information More Information

Crozscore:

86%
what is this?
81%
53%
interest rising

Crozscore:

79%
what is this?
35%
interest rising
OPINIA Census screenshot view 2 more Intercom screenshot view 2 more Formilla screenshot view 1 more

Software Description:

No more noise, clutter, and unnecessary manpower when it comes to crunching the numbers. Census is here to make your life easier. Companies that listen to their customers grow faster and we let you do that in the most simplified yet effective way. We let you collect, visualize and represent data to to know how you can improve the current system. OPINIA Census is a platform that makes it easy for you to listen to your customers and find & fix problems. With a cross-platform compatibility, it allows you to connect with you customers through every touch point- web, phone and personal.

Engage seamlessly with your audience easily via multiple data collection methods. Understand their responses as a whole or discover user response patterns via segmented graphs and compare trends changes. Survey responses do not get limited to one platform and you are given multiple methods of getting customer feedback. Your data can be broken down based on different parameters/criterias/to evaluate responses better. Download ZIP files of your surveys & responses so you can fit the data to your current processes, or choose from defined in-app filters & vizualisations.

OPINIA Census is an in-house product of Thirty Six Labs Pvt Ltd, a strategic business unit of Thirty Six Groups.

A leading product development and IT outsourcing company that offers software development to startups, software product development companies, digital agencies and enterprises to help simplify their outsourcing experience and reduce cost and time-to-market.

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Software Description:

Increase sales and improve customer support with Formilla's live chat software

Allow your visitors to chat with you live if they have any questions or need support on your website.

Features:

  • Notifications
  • Data Export
  • Data Import
  • Data Visualization

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Features:

Summary:

  • Custom Path Survey

  • Filters & Breakdown on Questions Asked

  • Share Like a Pro

  • Export and Sync

  • Amazing Data Visualization

  • Versatile Data Collection

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

Summary:

  • Chat via iPhone/iPad and Android Devices: Chat via your mobile device by using our iPhone/iPad or Android apps!

  • Real-time Visitor Monitoring: Real-time visitor monitoring/tracking allows you to see the number of active visitors on your website, and initiate live chats with them.

  • Chat Button Location: Easily move the position of the "Chat with us" and "Email us" buttons and forms to the bottom left or right of your website with our customization options.

  • Chat History: Access your chat history and offline emails as well via the Formilla.com Live Chat Customer Inbox help desk solution.

  • Offline Email Form: Formilla.com Live Chat automatically displays as an 'Email us' button on your site when you're offline.

  • Add Private Comments: Formilla.com Live Chat gives you the ability to add private comments to any live chat historical record in your Customer Inbox help desk.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
2-10
Likes:
Followers:

Other:

Who uses OPINIA Census
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Hindi
Regional Restrictions:
No restrictions.

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top