Compare Olark vs Pipetop vs Parker Software

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87%
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83%
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61%
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78%
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Olark screenshot view 4 more Pipetop screenshot view 2 more Parker Software screenshot view 5 more

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Software Description:

Pipetop is the first autopilot for your sales pipeline. B2B businesses save time on sales research/prospecting and find their perfect prospects based on 30+ modern filters equipping you with a powerful segmentation and the ability to really drill down in the selected segments and get the most qualified leads as possible.

Pipetop helps you find the right companies and using the Chrome extension you can also find decision-makers from your selected companies and Pipetop will provide you with their email addresses so you can contact them straightaway.

Find the right companies and prospects’ email immediately

Intelligent segmentation based on more than 30 modern filters

Turn on the Pipetop autopilot and watch your pipeline fill up with qualified prospects

Software Description:

We’re Parker Software, and we build digital bridges. More than that, we help your business cross those bridges faster than ever before possible. We do that with a single channel solution that works across your entire digital operation – uniting all your channels under one umbrella and unlocking thousands of new efficiencies.

We’ve eliminated the need for your business to have separate software to manage web analytics, separate software for live chat, for support ticketing, social media management, lead generation, CRM integration, business process automation and more.

The mess of relying on multiple solutions is no more; instead, we’ve created a single, simplifying suite that covers your digital transformation from every angle.

We offer an all-encompassing solution. Even better, we offer this in real-time. This is an entirely new approach to digital engagement, service and operation – a hybrid, fully integrated solution that replaces multiple investments and messy manual processes with streamlined synergy.

Features:

  • Analytics
  • API
  • Chat

Features:

  • CRM Integration
  • Forecasting
  • Lead Management

Features:

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Summary:

  • Find the most relevant companies for your sales campaigns

  • Find the most relevant decision makers

  • Find e-mails to reach decision makers directly

  • Export all to your chosen CRM

  • Enrich your existing domains with our rich company profiles and be able to segment through your whole company archive

Summary:

  • Visitor Tracking

  • Operational Reporting

  • Code-Free Task Development

  • Email Parsing/Processing

  • Language Translation

  • Data Form Capture

  • Voice Detection

  • Internal Chat Rooms

  • Support Desk

  • Digital Contact Centre

  • Business Process Automation

  • All-Inclusive Systems Integrations

  • Live Chat

  • Skills-Based Routing

  • Intelligent Communication Automation

  • Web Analytics

  • Tailored Customer Experiences

  • Prospect Detection

  • Lead Generation

  • Sales Enablement

  • Social Media Monitoring

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

Pricing:

  • Starting from: $299.00/month
  • Credit card required: No
  • A simple and flexible pricing structure; you only pay for what you get.

    Starting at just $299 for 250 intelligently qualified companies and their full company profile, Pipetop offers a highly competitive pay-as-you-go pricing - and for only $348 extra you automatically get the email address on 1 key decision-maker from each company.

    Pay as little as $1.6 for detailed company info with 30+ data points plus 1 custom contact with associated work email.

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

FAQs:

    Does this service offer an API?
  • Not yet publicly open. Contact us for more information.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we offer guides and full-time phone, email and in-app support.

  • What are some applications this service is commonly used in tandem with?
  • Close.io, Hubspot CRM, Pipedrive, Salesforce

  • Who are the main user groups of this service?
  • Sales managers, Sales responsible co-founders of growing startups, Sales operations

  • What is this service generally used for?
  • Mainly used for sourcing new accounts, decision makers and their emails. Sales managers equip their teams with the most relevant leads, so they don't have to spend time with boring sales research and can focus on selling.

FAQs:

    Who are the main user groups of this service?
  • Our solutions are used by over 10,000 clients across the globe. These are primarily marketing teams, sales and IT departments, and call centres.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Digital engagement, digital acquisition and business process automation.

  • What are some applications this service is commonly used in tandem with?
  • CRM, marketing automation and call centre software.

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
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Regional Restrictions:
No restrictions.

Other:

Who uses Pipetop
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Parker Software
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Regional Restrictions:
No restrictions.
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