Compare Officetrax vs Vision Helpdesk vs Taskworld

More Information More Information More Information

Crozscore:

35%
what is this?
39%
interest falling

Crozscore:

67%
what is this?
100%
30%
interest rising

Crozscore:

85%
what is this?
89%
55%
interest rising
Officetrax screenshot Vision Helpdesk screenshot view 3 more Taskworld screenshot view 4 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Taskworld is a task management application for teams to work together. Assign work, set due dates, track progress and ensure that no task falls through the cracks.

Taskworld's performance dashboard gives you actionable insights about the performance and workload of all your team mates. Its built in instant messaging makes sure that you don't need to pay separately for an enterprise messaging system.

Trusted by over 4000 teams in 80 countries, Taskworld works well with teams of all sizes across various industries. If you are a results oriented manager with a team that wants to improve continuously, Taskworld is for you.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Email Integration
  • Multi-User
  • Task Scheduling/Tracking
  • Notifications
  • Project Management
  • Chat
  • Calendar Management
  • Scheduling
  • Contact Sharing
  • Contact Management
  • Dashboard
  • Data Visualization
  • File Transfer
  • File Sharing
  • History/Version Control

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Visual boards for agile/kanban methodology

  • Direct messages and public/private channels

  • Powerful task management with reminders, smart tags, checklists and recurring tasks

  • File management with unlimited storage

  • Tasks by email (email integration)

  • Interactive calendar (integration with Google calendar, Outlook and OS X calendar

  • Performance dashboard with advanced filters

  • Project metrics with burn-down/up charts

  • Task points (workload management)

  • Organization directory (people page)

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Pricing:

  • Starting from: $7.00/month
  • Credit card required: N/A
  • SaaS License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download Recurring License:

    Help Desk Software – $10 /agent/mo ($7 billed annually)
    Satellite Help Desk (Multi Company) – $20 /agent/mo ($14 billed annually)
    Service Desk (ITIL-ITSM ) – $30 /agent/mo ($21 billed annually)

    Download One Time License:

    Help Desk Software – $150 /agent/one-time fee
    Satellite Help Desk (Multi Company) – $250 /agent/one-time fee
    Service Desk (ITIL-ITSM ) – $350/agent/one-time fee

Pricing:

  • Starting from: $4.99/month
  • Credit card required: N/A
  • Business Plan
    Includes:

    • Unlimited Projects
    • One Workspace
    • Real-time Enterprise Messaging
    • List & Kanban Views
    • Create Tasks By Email
    • High-res Image Previews
    • Project Groups
    • Reminders
    • Advanced Filters
    • Analytics and Overview
    • Unlimited Storage
    • Email Support
    • All Data is 128 Bit SSL Encrypted
    • Dedicated Customer Success Agent

    Pricing starts from $5 per user per month (billed annually)

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability? (e.g. teams)
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support? (e.g. native mobile apps)
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
63
Followers:
495

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21.3k
Followers:
1.67k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
55.2k
Followers:
13k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses Taskworld
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, German, Chinese, Thai, Portuguese, Korean, French
Regional Restrictions:
No restrictions.
Back to top
Feedback