Compare Officetrax vs Resource Guru vs REVE Chat

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35%
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39%
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Crozscore:

72%
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100%
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Crozscore:

71%
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93%
interest rising
Officetrax screenshot Resource Guru screenshot view 4 more REVE Chat screenshot view 5 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

Resource Guru is the fast, simple way to schedule people, equipment, and other resources online!

Get full team visibility on one clever calendar. Lightening fast drag and drop scheduling lets you add, edit, move & delete bookings in seconds. Leave management makes it simple to manage vacation, sick days, maternity leave or any other types of time off for your resources. Our advanced clash management system prevents over-bookings and helps you stay in control. Personal dashboards are an easy way for people to quickly log in and know exactly what they should be working on for the week. Powerful reports allow you to monitor utilization rates and plan capacity, and there is no software to install or training required you and your team can get started immediately.

Plans start from only $2.50 per person/month. Sign up now for a 30-day free trial.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Task Scheduling/Tracking
  • Forecasting
  • Vacation Calendar
  • Employee Database
  • Project Management
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard
  • External Integrations
  • API

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Fast Drag and Drop Resource Scheduling

  • Powerful Utilzation Reports

  • Absence & Leave Management

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Grasshopper

$2.50
1 user(s) / month
Included in plan:
  • Unlimited Projects
  • Unlimited Clients
  • Personalized Dashboards
  • Advanced Clash Management
  • Custom Fields and Filters
  • Time Zone Support
  • Flexible User Permissions
  • API with Webhooks
  • Automatic Updates
  • Custom Fields and Flters
  • Vacation Tracker
  • Absence Management
  • Calendar Sync

Blackbelt

$4.16
1 user(s) / month
Included in plan:
  • All Grasshopper features plus
  • Powerful Reports
  • Report Downloads

Master

$6.65
1 user(s) / month
Included in plan:
  • All Grasshopper and Blackbelt features plus
  • Data Import
  • Phone Support

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, we offer email-based customer support to all customers, and also have a Help Center that provides training and answers to common questions.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, all Resource Guru accounts can (and usually do) contain multiple users.

  • Who are the main user groups of this service?
  • Resource Managers, Project Managers, Producers, Directors, Executives, and anyone else who needs to schedule resources for projects.

  • Does this service offer an API?
  • Yes, all Resource Guru customers have access to a REST API and Webhooks.

  • Does this service integrate with any other apps?
  • Yes, Resource Guru has an integration with Podio and also integrates with Zapier, allowing you to connect to hundreds of popular apps.

FAQs:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
63
Followers:
493

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
598
Followers:
885

Publisher:

Founded:
-
Based in:
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Employees:
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Likes:
2.57k
Followers:
1.48k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Resource Guru
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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