Compare Officetrax vs FunctionFox vs REVE Chat

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35%
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39%
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Crozscore:

88%
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95%
52%
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Crozscore:

72%
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93%
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Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

FunctionFox is the leading provider of simple, online timesheets and project management software for creative companies. FunctionFox helps creative professionals manage their work, improve profitability and increase efficiency. With FunctionFox you can manage time, projects and personal. You can compare estimates to actuals, track expenses, schedule meetings, milestones, and use to-do lists. Reporting is simple and accurate and communication with the team and your clients is easy. FunctionFox takes hours off your invoicing and billing process and pays for itself immediately. With free customer support, and affordable pricing– it couldn’t get much easier. Used globally by over 100,000 creative professionals including graphic design, advertising, communications, marketing, multimedia, public relations, and In-House groups.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Expense Tracking
  • Project Management
  • Notifications
  • Multi-User
  • Forecasting
  • Data Export
  • Data Visualization
  • Scheduling
  • Dashboard
  • Calendar Management

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Online timesheets and Project Management

  • Time and expense tracking for Clients, projects and Personnel

  • Simple time tracking for creative professionals

  • Track timesheets, manage projects, & pull client, project and personnel reports.

  • Track time and expenses, keep to estimate and easily manage your clients and projects.

  • Leading provider of timesheets, project management, workflow and efficiency

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

FunctionFox Classic

$35.00
per month; each additional user $5 per month
Included in plan:
  • Full feature list available on our website

FunctionFox Premier

$50.00
per month; each additional user $10 per month
Included in plan:
  • Full feature list available on our website

FunctionFox In-House

$100.00
per month; each additional user $15 per month
Included in plan:
  • Full feature list available on our website

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes! As more than just a software provider, FunctionFox is committed to being a valuable extension of your business. All account setup, training, and support is free and offered by real FunctionFox employees. We offer personalised one-on-one training, group walk-throughs and team training sessions, as well as unlimited support via telephone and email. We also provide written tutorials, videos, overviews, guides, and more. We're always happy to discuss your timesheet and project management needs to determine if FunctionFox is the right solution for your business.

  • Does this service offer an API?
  • FunctionFox does not currently offer an API.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes. From 1 user to over 300 users, FunctionFox will grow with your business as it evolves from a handful of users to a thriving global business with multiple locations and unlimited team members around the world! We also provide solutions to providing (and limiting) account access to freelancers and temporary employees.

  • Does this service integrate with any other apps?
  • FunctionFox is a stand-alone, web-based application and does not automatically integrate with other apps. Users can export reports into Excel, or in CSV format to import them into other applications if needed.

  • What are some applications this service is commonly used in tandem with?
  • FunctionFox is commonly used with other office programs such as Microsoft Office (Excel), and replaces other time tracking apps, project tracking templates, and project management whiteboards or paper timesheets.

  • What platforms does this service support? (e.g. native mobile apps)
  • FunctionFox is supported on the following platforms: Chrome, Safari, Internet Explorer, Microsoft Edge, and Firefox. FunctionFox is also supported on your iPhone, iPad, Android, or mobile device.

  • What is this service generally used for?
  • The service we offer will help Creative Professionals track time, as well as manage Clients, Projects, Personnel, and ultimately help overall productivity and profitability. From design concepts to completion, FunctionFox will help keep all of your administrative work in one place allowing you to be more organized and effective. Create Estimates, schedule Meetings and Milestones, set To-Do Lists, utilize Project Request Forms, generate detailed Reports, and more.

  • Who are the main user groups of this service?
  • The main users of FunctionFox are Creative Professionals from Ad agencies, In-House groups, PR companies, Graphic Design firms, and Marketing firms. While our focus is on Creative Companies, we also have many users outside our primary niche including Engineers, Architects, Financial Institutions, Pharmaceutical Companies and Lawyers.

FAQs:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
63
Followers:

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
2.08k
Followers:
1.39k

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
2.57k
Followers:
1.48k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses FunctionFox
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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