Compare Officetrax vs Crocagile vs REVE Chat

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Crozscore:

35%
what is this?
39%
interest falling

Crozscore:

41%
what is this?
100%
30%
interest falling

Crozscore:

72%
what is this?
93%
interest falling
Officetrax screenshot Crocagile screenshot REVE Chat screenshot view 5 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

Crocagile gives a much-needed boost to agile practices with cutting-edge technology, making it fun and enjoyable for everyone on the team to participate in the product lifecycle.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Task Scheduling/Tracking
  • Batch Permissions & Access
  • Customer Management
  • Project Management
  • Multi-User
  • Dashboard
  • Notifications

Features:

  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Community - Join other Agile enthusiasts.

  • Support - We're here for you.

  • Agile Tools - Full Product Life-cycle, Epics, Sprints, Stories, Tasks, Kanban.

  • Team Messaging - Group Chat, Collaboration.

  • Ticketing System - Issues, Feedback, Support.

  • File Sharing - Store and Share files with commenting.

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Basic

$5.00
1 user(s) / month
Included in plan:
  • Projects
  • Chat
  • Issue Tracker
  • File Sharing

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • You can play the onboarding game. It's simple to learn and doesn't require training. You can always reach our team inside Crocagile.

  • Who are the main user groups of this service?
  • Agile teams, software development teams, technology teams, SMBs, freelancers, startups.

  • What is this service generally used for?
  • Agile development, building software, team collaboration, file sharing, issues, ticketing.

  • What are some applications this service is commonly used in tandem with?
  • You can use Crocagile as a stand alone solution. We offer a complete tool set that keeps your team in one place.

  • Does this service integrate with any other apps?
  • No. Croc was designed to lessen your dependency on 3rd party tools. This keeps your team together and saves you time and money.

  • What platforms does this service support? (e.g. native mobile apps)
  • Web, mobile, tablet

  • Does this service offer an API?
  • You bet!

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
64
Followers:
499

Publisher:

Founded:
2012
Based in:
Deland
Employees:
2-10
Likes:
80
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.62k
Followers:
1.48k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Crocagile
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
Regional Restrictions:
No restrictions.
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