Compare Officetrax vs Catalyst vs REVE Chat

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Crozscore:

35%
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39%
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Crozscore:

28%
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Crozscore:

72%
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93%
no significant changes
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Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

Catalyst is a gamified productivity tool for enterprise sales teams.

Catalyst helps drive higher CRM adoption, automates the process of organizing sales competitions and improves visibility into sales process via Sales TV Channel.

Some of the feature highlights:-

  1. CRM Integration - Salesforce, Oracle, SAP, Microsoft Dynamics, Zoho

  2. Scorecards - Visualize your performance metrics for all hierarchies within sales functions.

  3. Sales TV Channel- motivate sales reps via displaying their achievements on a centralized TV in real time

  4. Access Management - Grant access to select data, features based on users, user roles and groups/teams.

  5. Sales Competitions - Organize sales competitions with a click of a button and let Catalyst do the work.

  6. Goal Management - Set, manage and track real-time targets for your reps, and visualize how goals improve the the performance of your team.

  7. Customize Themes - Select themes from the options periodically to drive campaigns and competitions.

  8. Data Hosting - Whether your data is on the cloud or on-premise, Catalyst can be deployed tailored to your needs.

  9. Single Sign On - Catalyst integrates directly with your SAML or LDAP systems used throughout your organization, so that your employees feel right at home.

  10. Shareable Reports & Analytics - Managers can generate requirement based reports and share them with other stakeholders within Catalyst.

Playlyfe, headquartered in Bangalore, India, has extensive experience developing gamified solutions for employee engagement, motivation, etc. — Catalyst is it's first end-to-end flagship product.

Catalyst was launched in January 2016, and companies like Accenture, HP, Standard Chartered Bank, SureCall and FirstSource are already using it among others.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • External Integrations
  • Lead Scoring
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-Currency

Features:

  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • A gamified productivity tool for sales and support teams

  • Drive performance culture in your sales and support teams

  • Drive higher CRM adoption with Catalyst

  • Increase your sales by 30%

  • Drive effective sales competitions and campaigns

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Free Trial

Free
Included in plan:
  • Manual Data Upload via Excel/CSV
  • Pre-built data connector for Salesforce & Pipedrive
  • Scorecards
  • Sales TV Channel
  • Goal & Reward Management
  • 24/7 Tech Support

Starter

$30.00
1 user(s) / month
Included in plan:
  • Manual Data Upload via Excel/CSV
  • Pre-built data connector for Salesforce & Pipedrive
  • Scorecards
  • Sales TV Channel
  • Goal & Reward Management
  • Catalyst Cloud
  • 24/7 Tech Support

Mover

$40.00
1 user(s) / month
Included in plan:
  • All the above
  • Any CRM Integrations
  • Sales Competitions
  • Team Management
  • Analytical Reports
  • Custom Analytical Reports
  • 24/7 Tech Support

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer an API?
  • Yes.

  • Does this service offer guides, tutorials and or customer support?
  • Catalyst has inbuilt automated guided tour for user onboarding.

  • What is this service generally used for?
  • Primarily it is used for:

    Improving CRM adoption within sales/support teams.

    Organizing sales competitions.

    Increasing visibility into the sales processes.

    Analyze performance trends based on sales team behavior.

  • What platforms does this service support? (e.g. native mobile apps)
  • Web app and Mobile responsive site.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes, the app offers multiple users and user type capability like teams, hierarchy etc.

  • Who are the main user groups of this service?
    1. Sales Teams
    2. Support Teams
  • Does this service integrate with any other apps?
  • Catalyst can integrate with any existing CRM.

  • What are some applications this service is commonly used in tandem with?
  • CRMs like Salesforce, Oracle, SAP, Microsoft Dynamics and Zoho

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
63
Followers:
498

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
705
Followers:
103

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.61k
Followers:
1.48k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Catalyst
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Portuguese, English
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
English, Arabic, Chinese, French, Japanese, Korean, Portuguese, Russian, Spanish, Turkish
Regional Restrictions:
No restrictions.
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