Compare Officetrax vs LiveChat vs FunctionFox

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Crozscore:

34%
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39%
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Crozscore:

92%
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100%
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Crozscore:

86%
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92%
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interest falling
Officetrax screenshot LiveChat screenshot view 2 more FunctionFox screenshot view 1 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Software Description:

FunctionFox is the leading provider of simple, online timesheets and project management software for creative companies. FunctionFox helps creative professionals manage their work, improve profitability and increase efficiency. With FunctionFox you can manage time, projects and personal. You can compare estimates to actuals, track expenses, schedule meetings, milestones, and use to-do lists. Reporting is simple and accurate and communication with the team and your clients is easy. FunctionFox takes hours off your invoicing and billing process and pays for itself immediately. With free customer support, and affordable pricing– it couldn’t get much easier. Used globally by over 100,000 creative professionals including graphic design, advertising, communications, marketing, multimedia, public relations, and In-House groups.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Features:

  • Expense Tracking
  • Project Management
  • Notifications
  • Multi-User
  • Forecasting
  • Data Export
  • Data Visualization
  • Scheduling
  • Dashboard
  • Calendar Management

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Summary:

  • Online timesheets and Project Management

  • Time and expense tracking for Clients, projects and Personnel

  • Simple time tracking for creative professionals

  • Track timesheets, manage projects, & pull client, project and personnel reports.

  • Track time and expenses, keep to estimate and easily manage your clients and projects.

  • Leading provider of timesheets, project management, workflow and efficiency

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

FunctionFox Classic

$35.00
per month; each additional user $5 per month
Included in plan:
  • Full feature list available on our website

FunctionFox Premier

$50.00
per month; each additional user $10 per month
Included in plan:
  • Full feature list available on our website

FunctionFox In-House

$100.00
per month; each additional user $15 per month
Included in plan:
  • Full feature list available on our website

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes! As more than just a software provider, FunctionFox is committed to being a valuable extension of your business. All account setup, training, and support is free and offered by real FunctionFox employees. We offer personalised one-on-one training, group walk-throughs and team training sessions, as well as unlimited support via telephone and email. We also provide written tutorials, videos, overviews, guides, and more. We're always happy to discuss your timesheet and project management needs to determine if FunctionFox is the right solution for your business.

  • Does this service offer an API?
  • FunctionFox does not currently offer an API.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes. From 1 user to over 300 users, FunctionFox will grow with your business as it evolves from a handful of users to a thriving global business with multiple locations and unlimited team members around the world! We also provide solutions to providing (and limiting) account access to freelancers and temporary employees.

  • Does this service integrate with any other apps?
  • FunctionFox is a stand-alone, web-based application and does not automatically integrate with other apps. Users can export reports into Excel, or in CSV format to import them into other applications if needed.

  • What are some applications this service is commonly used in tandem with?
  • FunctionFox is commonly used with other office programs such as Microsoft Office (Excel), and replaces other time tracking apps, project tracking templates, and project management whiteboards or paper timesheets.

  • What platforms does this service support? (e.g. native mobile apps)
  • FunctionFox is supported on the following platforms: Chrome, Safari, Internet Explorer, Microsoft Edge, and Firefox. FunctionFox is also supported on your iPhone, iPad, Android, or mobile device.

  • What is this service generally used for?
  • The service we offer will help Creative Professionals track time, as well as manage Clients, Projects, Personnel, and ultimately help overall productivity and profitability. From design concepts to completion, FunctionFox will help keep all of your administrative work in one place allowing you to be more organized and effective. Create Estimates, schedule Meetings and Milestones, set To-Do Lists, utilize Project Request Forms, generate detailed Reports, and more.

  • Who are the main user groups of this service?
  • The main users of FunctionFox are Creative Professionals from Ad agencies, In-House groups, PR companies, Graphic Design firms, and Marketing firms. While our focus is on Creative Companies, we also have many users outside our primary niche including Engineers, Architects, Financial Institutions, Pharmaceutical Companies and Lawyers.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
63
Followers:
499

Publisher:

Founded:
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Based in:
Wroclaw
Employees:
-
Likes:
42.3k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.1k
Followers:

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.

Other:

Who uses FunctionFox
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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