Compare Officetrax vs daPulse vs LiveChat

More Information More Information More Information

Crozscore:

35%
what is this?
39%
interest falling

Crozscore:

87%
what is this?
89%
56%
interest falling

Crozscore:

93%
what is this?
100%
52%
no significant changes
Officetrax screenshot daPulse screenshot view 4 more LiveChat screenshot view 2 more

Software Description:

Officetrax is a powerful CRM, Project Management, and Support solution that helps you streamline your day. Officetrax is a great tool for small to medium businesses who are looking for an easy-to-use CRM system to assist them with leads, opportunities, customer support, and so much more. Using Officetrax helps you to keep track of every interaction with a customer or lead to build better relationships with your contacts.

Features like time tracking, event scheduling, and opportunity scoring all help you manage your time to stay on top of the most important tasks. Use the customer portal to allow your customers the ability to submit support tickets for a streamlined support system - you can even have them approve quotes from Officetrax as well!

Sign up for a Free Trial today to learn more!

Software Description:

dapulse is a project management tool your team will actually enjoy using. It makes it fun and easy for everyone to collaborate, focus on what's important, and get more done at work. It's the first visual tool of its kind and shows you exactly where things stand in a single glance. Finally get rid of painfully long email threads, cut down on meetings, and experience the satisfaction of turning things green when they're done.

Software Description:

LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.

In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.

LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.

Features:

  • File Sharing
  • Contact Management
  • Forecasting
  • Data Import
  • Data Export
  • Notifications
  • Project Management
  • Gantt Charts
  • Multi-User
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Features:

  • Email Integration
  • File Sharing
  • Notifications
  • Project Management
  • Task Scheduling/Tracking
  • Calendar Management
  • Contact Management
  • Contact Sharing
  • History/Version Control
  • Scheduling
  • Data Import
  • API
  • External Integrations
  • Expense Tracking
  • Budgeting
  • Data Export
  • Supplier Management
  • Travel Management
  • Inventory Tracking
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Dashboard
  • Customer Management
  • Gantt Charts
  • 2-Factor Authentication
  • Google Apps Integration
  • Batch Permissions & Access
  • Lead Management
  • Accounts Receivable
  • Accounts Payable

Features:

  • Chat
  • Dashboard
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Multi-User
  • Notifications
  • Google Apps Integration
  • Lead Management
  • Data Export
  • Data Import
  • Email Integration
  • API
  • Lead Scoring
  • Third-Party Plugins/Add-Ons
  • Scheduling
  • File Sharing
  • 2-Factor Authentication

Summary:

  • Free 14 day trial of Officetrax CRM

  • Affordable CRM for businesses of all sizes

Summary:

  • Private & Shareable Boards: Users can invite relevant people to collaborate with them.

  • Live Comments: Enables commenting, marking, highlighting or drawing on any PDF, PPT, Word file.

  • Automatic Knowledge Base: Posting files, questions and notes automatically generates the company's knowledge base.

  • Email Notifications & Replies: Easy to update and stay updated.

  • People Tagging: Easily notify team members using @TheirName.

  • Upload documents Effortless image pasting and file dropping into the system.

  • Email Notifications & Replies: Easy to update your teammates and stay updated on what's going on.

Summary:

  • Tickets: Keeps the communication going and handles cases via tickets.

  • Customization: Fine-tuning of the look and developing user's brand awareness.

  • Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.

  • File-sharing: Sharing files with website visitors over chat.

  • Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.

  • Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.

Starter

$10.00
per 1 user/month - paid annually
Included in plan:
  • 2GB Storage per user
  • Calendar & Events
  • Accounts, Contacts, Leads
  • Opportunities & Custom Pipelines
  • Incident Tickets
  • Incident Tickets
  • Campaigns & Mass E-Mail
  • Import & Export
  • Roles & Privacy Settings
  • Activity Feeds
  • Notes

Plus

$16.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Starter plus:
  • Quoting
  • Workspaces
  • Discussions
  • Project Management (Gantt Chart, Tasks, etc.)

Ultimate

$20.00
per 1 user/month - paid annually
Included in plan:
  • 5GB Storage per user
  • Everything in Plus plus:
  • Territories
  • Time Tracking
  • Change Requests
  • Problem Management
  • Customer Portal
  • Branded Login Page

Basic

$5.00
1 user(s) / month
Included in plan:
  • 5 GB of storage
  • iOS and Android apps
  • Add unlimited boards
  • Simple search function
  • Filter by person
  • Add unlimited boards
  • 24/7 support
  • Filter by person
  • 24/7 support
  • 5 GB of storage
  • Simple search function
  • iOS and Android apps

Standard

$8.00
1 user(s) / month
Included in plan:
  • 24/7 support
  • Share boards with guests
  • 50 GB of storage
  • Crazy powerful search
  • 24/7 support
  • Add updates via email
  • Add updates via email
  • External integrations
  • Filter by anything
  • Add unlimited boards
  • Full API
  • Filter by anything
  • iOS and Android apps
  • iOS and Android apps
  • Limited number of guests
  • Add unlimited boards
  • Full API
  • 50 GB of storage
  • External integrations
  • Limited number of guests
  • Crazy powerful search
  • Share boards with guests

Pro

$12.00
1 user(s) / month
Included in plan:
  • iOS and Android apps
  • Add unlimited boards
  • Unlimited guests
  • Crazy powerful search
  • Unlimited Storage
  • Unlimited Storage
  • Share boards with guests
  • Detailed activity stats
  • Google authentication
  • filter by anything
  • Full API
  • 24/7 support
  • Add updates via email
  • External integrations
  • Private boards

Enterprise

$24.00
1 user(s) / month
Included in plan:
  • Google authentication
  • Crazy powerful search
  • Full API
  • Private boards
  • iOS and Android apps
  • Add unlimited boards
  • Add updates via email
  • Unlimited Storage
  • Unlimited Storage
  • Filter by anything
  • Unlimited guests
  • One-on-one training
  • 24/7 support
  • External integrations
  • Share boards with guests
  • VIP support with account manager
  • Audit log
  • Two-factor authentication
  • Detailed activity stats
  • Advanced security features

Pricing:

  • Starting from: $16.00/month
  • Credit card required: N/A
  • LiveChat is offered as SaaS, and comes with a 30-day free trial. There are 5 plans to choose from:

    • Starter - $16/seat/month
    • Regular - $30/seat/month
    • Team - $33/seat/month + 30-day free trial
    • Enterprise - $50/seat/month
    • Enterprise Plus - $149/seat/month

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Customer Support is unlimited. There are also free support guides available online.

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • What platforms does this service support? (e.g. native mobile apps)
  • Officetrax is a fully responsive web-app which means it can be used on any device that has a web browser.

FAQs:

    Does this service offer an API?
  • It offers an API and automations through Zapier

  • What are some applications this service is commonly used in tandem with?
  • It is most frequetly used in tandem with Pipedrive, Slack, Google Drive.

  • Who are the main user groups of this service?
  • Typical users of daPulse are: mid sized businesses, non profits, public administrations, and small business.

  • What is this service generally used for?
  • daPulse is a web-based task management and collaboration tool.

  • Does this service offer multi-user capability? (e.g. teams)
  • There is multi-user capability available.

  • Does this service offer guides, tutorials and or customer support?
  • Support Provided: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.

  • Does this service integrate with any other apps?
  • daPulse integrates with: Pipedrive, GitHub, Google Drive, Google Analytics, Dropbox, Zapier, and others.

  • What platforms does this service support? (e.g. native mobile apps)
  • It is web-based service, working on: Mac, Windows, iOS, Android, Linux, Windows Phone, Mobile Web App.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.

  • Does this service offer guides, tutorials and or customer support?
  • Support is provided 24/7/365 via live chat, email, phone, knowledge base.

  • Who are the main user groups of this service?
  • Sales and support teams in industries of all sizes.

  • What platforms does this service support? (e.g. native mobile apps)
  • LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.

  • Does this service offer an API?
  • LiveChat is available for custom integrations over REST-based API.

  • Does this service integrate with any other apps?
  • It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.

  • What is this service generally used for?
  • LiveChat is generally used as a real-time chat tool for customer services and online sales.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
63
Followers:
493

Publisher:

Founded:
2012
Based in:
Tel Aviv
Employees:
11-50
Likes:
244k
Followers:
4.72k

Publisher:

Founded:
-
Based in:
Wroclaw
Employees:
-
Likes:
41.8k
Followers:
14.8k

Other:

Who uses Officetrax
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses daPulse
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LiveChat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Regional Restrictions:
No restrictions.
Back to top
Feedback